SERVSELECT III INSTALLER/USER GUIDE

Appendix A: Flash Upgrades

Upgrading the ServSelect III

You can upgrade the firmware of your ServSelect III by using a special update utility provided by BLACK BOX. This utility automatically configures the port communications settings to allow direct downloading from the connected server.

Items needed for the upgrade

Server running Windows NT®, Windows® 95, Windows 98 or Windows 2000

Available serial port (COM port) on the server

Null modem serial cable that connects the switch and the server

Firmware update

To upgrade firmware:

1.Connect the null modem serial cable to a COM port on the server and to the serial connector on the back panel of the switch. Make a note of which COM port you have chosen, then turn on the switch.

2.Go to www.blackbox.com to access the firmware upgrade file. Once the download is complete, navigate to the drive where you have saved the firmware update and unzip the file.

3.Double-click to run the file ApplianceUpdate.exe.

4.Click the Next button to display the main dialog box.

5.In the dialog box that displays, select the desired language from the selected Language drop-down list and the appropriate COM Port from the COM Port menu.

6.Click Update.

7.Once the firmware is updated, an Update Complete message displays. Click the Close button to exit the dialog box.

8.The switch automatically reboots after the upgrade is completed.

Possible error conditions

If the download does not execute properly, verify the following:

Verify that the COM port is correct.

Verify that no other program is currently using the COM port, or that no previous DOS window/shell is open that had used the desired COM port.

Verify that no other copies of the Appliance Update utility are currently running.

Verify that a null modem serial cable is used.

In the selected COM port Advanced Port settings, verify that the FIFO buff- ers are selected and that the receive buffer is set to High.

CAUTION:

While upgrading, do not use your computer for anything else or switch between windows. Close all other windows if necessary. If the upgrade was unsuccessful (such as during a power outage), repeat

the procedure.

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Black Box KV22008E Items needed for the upgrade, Possible error conditions, Upgrading the ServSelect, To upgrade firmware

KV21008A, KV21008E, KV22016E, KV22008E specifications

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