Black Box kv1161a Global user access via VNC viewer, To access via the VNC viewer, Options button

Global user access via VNC viewer

The VNC viewer is a compact application that runs on your IP-connected ‘global’ system and allows you to view and use the ServSwitch CX Uno IP and its host computer(s). VNC viewer is readily available from a number of different sources:

•from the ServSwitch CX Uno IP installation CD

•from the ServSwitch CX Uno IP itself

•from the RealVNC website

To access via the VNC viewer

1Locate and select the VNC viewer icon 

A connection details dialog will be displayed:

Enter the ServSwitch CX Uno IP address here and click OK

If required, select the encryption mode - MORE [+]

Options button

Provides a range of viewer and connection settings - MORE [+]

2In the ‘Server:’ entry, type the address of the ServSwitch CX Uno IP as follows:

v.w.x.y

where v.w.x.y is the IP network address, for example 192.168.0.3

•If you have been asked to also enter a port number.

3Click the OK button. Depending on the options selected, you may need to confirm certain items. A connection attempt will be made and if successful, an authentication dialog will be displayed:

4Enter your Username and Password. The viewer window should now open and show the current host computer. Note: If the Username entry is blanked out then only admin user account is currently defined and only a password is required.

Downloading VNC viewer from the ServSwitch CX Uno IP

The ServSwitch CX Uno IP has the ability to distribute its own VNC viewer application.

To download the VNC viewer

1Open your Web browser.

2Enter the network address where the ServSwitch CX Uno IP is situated (in the form: http://192.168.0.3) and make the link.

3In the opening ServSwitch CX Uno IP screen, click the link that offers to download the secure VNC viewer ‘from the unit’.

4Save the download file (vncviewer.exe) to your system.

5Select and run the downloaded file and then connect to the ServSwitch CX Uno IP using the VNC viewer application.

IMPORTANT: During login, if you see a warning message similar to the one shown here, then stop and do not proceed.

This message is displayed if an ServSwitch CX Uno IP unit, that your viewer has previously visited, has had a change of security keys. This is not uncommon if a unit is reset for some reason. However, it could also mean that your trusted unit is being spoofed and you may not be connecting to the system that you think you are.

Do not click the Yes button until you have checked with your administrator that the trusted ServSwitch CX Uno IP unit has been recently reset for some reason.

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