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Contents

User Guide SWDT163171-163171-0403091105-001 Contents Voice dialing 105 115 177 189 221 253 269 Page BlackBerry basics Expand a folder No application opens when I press a Convenience keyCreate a link for a PIN Collapse a folder Message shortcuts ShortcutsPhone shortcuts A message A message list Typing shortcutsMove around a message list Search shortcuts Attachment shortcuts On a web Browser shortcutsMedia shortcuts Navigate a web Maps shortcuts Calendar shortcutsPage Phone Phone basics Switch calls Dial using numbers or lettersSwitch applications during a call Make a call when the device is locked Volume Emergency calls Voice dialing Turn off voice prompts Turn off choice lists for voice commandsSet the matching sensitivity level for voice commands Set playback options for voice dialing Voice mail Speed dial Make a conference call Conference callsChange the contact assigned to a speed dial key Create a phone number link for a conference call Leave a conference call Caller IDDisconnect a contact from a conference call Add a caller ID picture for a contact About call logs Call logsDelete the caller ID picture for a contact View call logs in a message list Forward a call log Call waitingChange call log notes Delete call log notes About call forwarding Call forwardingTurn on call waiting Prerequisites Call forwarding Delete a call forwarding phone number Add a call forwarding phone numberChange a call forwarding phone number Click New Number About call blocking Change the call blocking passwordCall blocking Prerequisites Call blocking Prerequisites Fixed dialing Fixed dialingAbout fixed dialing Turn on fixed dialing Change a contact in your fixed dialing list Set the default country code and area codeSmart dialing Delete a contact from your fixed dialing list About TTY support TTY supportSet options for dialing extensions Prerequisites TTY support Multiple phone numbers Phone options Click General Options Sort phone numbers or contacts on the Phone screenTurn off the prompt that appears before you delete items Click Options or General Options Click Last Call or Total Calls Click Clear Timer Phone troubleshootingReset a call timer Cannot make or receive calls Cannot check my voice mail Cannot make calls using a voice commandMy phone number appears as Unknown in the phone Cannot join a call Voice dialing Set the matching sensitivity level for voice commands Check the battery power level using a voice commandTurn off choice lists for voice commands Set the voice dialing language Set playback options for voice dialing Voice dialing troubleshootingImprove voice recognition of numbers Adapt digit dialing to improve voice recognition of numbers Open a message Email messagesEmail message basics Send an email message Attach a contact to a message Save a draft of a messageBlind carbon copy a contact Set the importance level for a message Delete multiple messages Forward a messageDelete a message Mark a message as opened or unopened Email message folders Sent messages Stop a message from sending Click Email SettingsHide sent messages About email message filters Email message filtersCreate an email message filter Turn on an email message filter Email message filter optionsChange an email message filter Change the order of email message filters Forward email messages to your device when no filters applyDelete an email message filter Block incoming messages Email message forwardingStop forwarding email messages to your device Click Firewall Check spelling automatically before sending email messages Reset a blocked message counterMessage options Request delivery or read confirmation for email messages Add a signature Click Default Services Change the Messaging Cmime fieldSet an out-of-office reply Delete the disclaimer from an email message Click General SettingsMessage list options View more of the subject line for messages About multiple message lists Set how long your device stores messagesUse one message list or multiple message lists Hide the new or unopened message indicator Cannot send messages Message troubleshootingAm not receiving messages Message or attachment is truncated Cannot file email messagesSome messages no longer appear on my device Some email message folders appear dimmed Email message filters are not working correctly Page About PIN messages PIN messagesPIN message basics Find your PIN Set a high importance level for received PIN messages Save a message Sent messages Message list options Hide the new or unopened message indicator Message shortcuts Try performing the following actions Page Page About SMS text messages SMS text messagesSMS text message basics Find your SMS phone number Add a contact to an SMS text message Click Add Recipient Delete the history from an SMS text message Click Remove History Prerequisites Cell broadcasting Cell broadcastingAbout cell broadcasting Turn on cell broadcasting Click Cell Broadcast Stop receiving messages from a cell broadcast channelRename a cell broadcast channel Click Set Nickname Store SMS text messages on your SIM card Turn off AutoText for SMS text messagesView more of the history in SMS text messages Request delivery notification for all SMS text messages Set a wireless network type for sending SMS text messages Set the Network to Send Over field About multiple message lists Message shortcuts Cannot send SMS text messages Am not receiving SMS text messages Cannot turn on cell broadcasting Page MMS messages MMS message basics Record and send a voice note Create a slide show in an MMS messageClick Attach Picture or Attach Audio Click Send as MMS Forward an MMS messageClick Forward or Forward As Attach a media file to an MMS message MMS message attachmentsAttach a contact or appointment to an MMS message Add a contact to your address book from an MMS message Save a picture from an MMS messageAdd an appointment to your calendar from an MMS message Request delivery or read notification for an MMS message Stop receiving MMS messages when roaming View the size of an MMS message before sending it Hide the new or unopened message indicator Block MMS messages Message shortcuts Message troubleshooting Cannot attach a file to an MMS message Page Typing Typing basics Highlight a line of text Cancel a text selectionSet the default currency symbol Highlight text character by character Turn off trackball sounds Typing input methodsSet the trackball sensitivity Use shortcut keys on the Home screen Switch typing input methods Type in Arabic or Russian using SureType technologyType in Arabic or Russian using multi-tap Set the typing input language Add a word to the custom dictionary Spelling checkerChange options for checking spelling Click Custom Dictionary Word list Stop adding items to the custom word list automatically Delete a custom word list itemDelete all custom word list items Click Clear Custom Wordlist Create an AutoText entry AutoTextAbout AutoText Change an AutoText entry Undo an AutoText change Typing troubleshooting Cannot check spelling Search for messages SearchAbout search Search criteria Delete a saved search View a list of saved searchesChange a saved search Search for messages by contact or subject 107 108 Attachments Attachment basics Document attachments View the table of contents in a documentView tracked changes in a document Spreadsheet attachments Media attachments Presentation attachments VCard contact attachments Skipped content bar appears in a document Attachment troubleshootingQuestion mark appears on a slide Delete email messages over the wireless network Prerequisites Wireless email reconciliationReconcile email messages over the wireless network Synchronization Set the Wireless Synchronization field to Yes Prerequisites Wireless data synchronizationSynchronize organizer data over the wireless network About synchronization conflicts About backing up and restoring device data Prerequisites Wireless data restorationManage data synchronization conflicts Delete all device data Synchronization troubleshooting Click Purge Deleted Items 119 120 Browser Browser basics Move to a section of a long web page quickly Switch browser viewsView a thumbnail version of a web Move through a web page line by line Links, pictures, and web page addresses View a full picture on a web Forward a link or picture from a webForward a web page address Zoom in to or out from a picture Load pictures on a web Web page requestsChange the picture quality in the browser About saving web pages and web page requests Bookmarks Add a bookmark folder Forward a bookmarkDelete a bookmark File a bookmark Web feeds Mark a web feed title as opened or unopened View web feed contentListen to web feed content Change a web feed Browser options Set the number of times animated graphics repeat Set the default browser viewSet the web content type that the browser accepts Set the home Receive a prompt before running a script Set the default browser configurationSet the character encoding for all web pages Receive a prompt before closing the browser About Wtls Browser securityAbout TLS Manage browser security Add a trusted content server Wtls options Turn on browser push Browser pushAbout browser push Browser push options No browser is available on my device Browser troubleshootingIP Hosts Cannot set up automatic synchronization for bookmarks 138 View properties for an application ApplicationsAdd an application Delete a third-party application Application troubleshooting Cannot add applications Media file management Send a media file using Bluetooth technologyMedia About transferring media files Change the amount of memory available for media files Receive a media file using Bluetooth technologyForward a media file View properties for a media file Songs, ring tones, and videos Delete a song, ring tone, or video Switch applications during a songSearch for a song, ring tone, or video Rename a song, ring tone, or video Download a ring tone PicturesView a picture Sort pictures Add a picture folderSave a picture Rename a picture or picture folder Download a Home screen background Delete a picture or picture folderMove a picture Use a picture as the Home screen background View pictures in a list View pictures as a slide showChange the number of seconds between slides in a slide show Pan a picture Remove a media card safely Media card optionsAbout media cards Set options for removing a media card safely About media card encryption Turn on mass storage mode manuallyTurn off the mass storage mode prompt Encrypt the files on a media card Format a media card Turn off mass storage mode supportTurn off media card support Cannot open media files Media troubleshootingMy device does not recognize my media card Maps Locations Directions Map basics Clear the map cache TrackingView status information at the top of a map Prerequisites Tracking your movement on a map View north at the top of a map Keep backlighting on when you track your movementTrack your movement Hide the tracking information at the bottom of a map Map troubleshooting Diagonal lines appear on a map 158 Contacts Contact basics Add a pause or a wait to a phone number Delete a contactAbout pauses and waits About custom ring tones Create a mailing list Mailing listsAbout mailing lists Change a mailing list Delete a mailing list View a mailing listClick Delete Group Create a category for contacts, tasks, or memos CategoriesAbout categories Categorize a contact, task, or memo Address lookup Load the SIM card phone book SIM card phone bookAbout the SIM card phone book Add a contact to your SIM card Delete a SIM card contact Copy contacts from your address book to your SIM cardChange a SIM card contact Click Copy All To Address Book Set display options for contacts Contact list optionsSort contacts or tasks Prevent duplicate names in your address book Contact troubleshooting Calendar Calendar basics Schedule a meeting Recurrence fields Meetings Calendar options View tasks in the calendar Set the start and end time for daysSet a snooze time for reminders Set the first day of the week Set the Show Free Time in Agenda View field to No Hide free time in Agenda viewSet how long your device stores calendar entries Set the Keep Appointments field Cannot set some fields when scheduling appointments Calendar troubleshootingCannot schedule appointments that span multiple days 176 Create a task TasksTask basics Change a task Delete a task Hide completed tasksForward a task or memo Click Hide Completed 179 Task list options 181 182 Create a memo MemosMemo basics Change a memo Delete a memo Memo list options 186 Turn on the alarm AlarmAbout the alarm Silence the alarm 188 Use the calculator CalculatorConvert a measurement 190 Bluetooth technology Bluetooth technology basics Delete a paired Bluetooth enabled device Bluetooth technology optionsRename a paired Bluetooth enabled device Share contacts with a paired Bluetooth enabled car kit Restrict outgoing calls Change the pairing name for your BlackBerry deviceTurn off Bluetooth connection notification Make your BlackBerry device discoverable Cannot type a passkey on a Bluetooth enabled device Bluetooth technology troubleshootingTurn off the prompt that appears when connecting or pairing My list of paired Bluetooth enabled devices does not appear 195 196 Date and time Date and time troubleshootingClick Update Time Set the date and time 198 Notification profiles Notification basics Set the same ring tone for all notification profiles Delete a notification profilePrevent notification during calls View a list of saved ring tones LED notificationSilence your device LED notification Custom notification Turn on wireless coverage notificationSet the LED Coverage Indicator field to On About custom notification Click Add Name Change the order of notification profile exceptionsChange a notification profile exception Add Name Change Name Delete Name Delete a notification profile exception Notification profile troubleshootingMy device is vibrating more times than expected 205 206 Contacts Turn on invitation passwordsBlackBerry Messenger Respond to an invitation Rename a contact Turn off invitation forwarding optionsView a contacts information Add a group Rename a group ConversationsMove a contact to a group Delete a group Send a file to a contact Open a conversationAdd an emoticon Ping a contact Availability Available Unavailable Receive notification when a contact becomes availableClick Set Alert Display and keyboard Backlighting About organizing applications Display optionsSet the display font Add an application folder Hide an application icon Keyboard optionsMove an application icon Delete an application folder Turn on standby mode Assign an application to a Convenience key Display troubleshooting Themes 218 Language Some characters do not appear correctly on my device Language troubleshootingSet display options for contacts Set the Use Input Method Shortcut field to No Turn off a wireless connection Wireless network coverageFind information about wireless coverage indicators Network connection indicators Click My Preferred Network List Turn on wireless coverage notificationAbout the preferred wireless network list Click Add Network Change the order of preferred wireless networks Turn off data service Wi-Fi connection settings Switch wireless networks manuallyVerify the status of network connections and services About connecting to a Wi-Fi network Connect to a Wi-Fi network About Wi-Fi profilesWi-Fi profile security options Switch Wi-Fi networks manually Change the order of Wi-Fi profilesPrevent your device from connecting to a Wi-Fi network Install a root certificate on your computer Advanced Wi-Fi connection settingsDelete a Wi-Fi profile Change a Wi-Fi profile Band type Wi-Fi profile IP and DNS optionsAllow inter-access point handover Prompt before connection About connecting to a Wi-Fi network for UMA UMA connection settingsWireless network coverage troubleshooting Cannot connect to a wireless network Cannot connect to a Wi-Fi network Cannot synchronize a certificate Power and battery 232 Load the SIM card phone book SIM cardAbout the SIM card phone book Add a contact to your SIM card Delete a SIM card contact Copy contacts from your address book to your SIM cardChange a SIM card contact Store SMS text messages on your SIM card Change the SIM card PIN code About SIM card securityProtect your SIM card with a PIN code Change the display name for a phone number Click Edit SIM Phone Number Security Security basics Set content protection strength Set a limit for device password attemptsAbout content protection Encryption Password keeper View a password in the password keeper Generate a random passwordSet criteria for randomly generated passwords Change a password in the password keeper Copy a password Delete a password from the password keeperChange the password keeper password Prevent password copying Advanced security Smart cards VPN settings About software tokens Software tokensChange the software token for a VPN profile Change the PIN for a software token on your device Security troubleshooting Cannot unlock my device using my smart card Third-party application control Reset connection permissions for third-party applicationsClick Reset Settings About permissions for third-party applications Connection permissions for third-party applications Interaction permissions for third-party applications Data permissions for third-party applications 250 BrickBreaker capsules BrickBreakerAbout BrickBreaker BrickBreaker scoring Set the paddle speed Adjust the volumePlay BrickBreaker Submit a score to the BrickBreaker high score web site Accept a service book Service booksAbout service books Delete a service book 254 No application opens when I press a Convenience key TroubleshootingBlackBerry Basics troubleshooting Some features are not available on my device 256 257 258 259 260 261 Cannot open media files on my media card 263 264 265 266 Diagnostic reports Cannot run or submit a diagnostic report Set a default recipient for diagnostic reportsClick Delete or Delete All Abbreviation list CAP lock NUM lock Triple DES WAN 272 Legal notice 274

Blackberry 8820 manual 272

Models: 8820

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