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Blackberry 9000 manual Cannot share contacts with a paired Bluetooth enabled device

Models: 9000

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User Guide

Bluetooth technology

•Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device. In the device options, click Bluetooth. Highlight a Bluetooth enabled device. Press the Menu key. Click Device Properties. Change the Encryption field to Disabled. Press the Menu key. Click Save.

I cannot share contacts with a paired Bluetooth enabled device

Try performing the following actions:

•Verify that Bluetooth® technology is turned on.

•Verify that your BlackBerry® device is paired with the Bluetooth enabled device.

•Verify that, in the Bluetooth options, the Contacts Transfer field is not set to Disabled.

•Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile. For more information about supported profiles, see the documentation that came with the Bluetooth enabled device.

Related topics

Bluetooth technology basics, 181

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Blackberry 9000 manual Cannot share contacts with a paired Bluetooth enabled device

Contents

User Guide SWD-412896-0704053732-001 Contents 103 123 171 197 229 261 User Guide BlackBerry basics shortcuts ShortcutsPhone shortcuts Message shortcutsA message list Attachment shortcutsMove around a message list A spreadsheetMedia shortcuts Camera and video camera shortcutsBrowser shortcuts On a webCalendar shortcuts Typing shortcutsNavigate a web Search shortcuts Insert symbolsMap shortcuts Work with textPhone Phone basics PhoneSwitch applications during a call Dial using numbers or lettersMake a call when the device is locked Turn on the speakerphoneEmergency calls VolumeVoice mail Change the voice mail access numberImprove sound quality during a call Improve sound quality for all callsVoice dialing Speed dialTurn off choice lists for voice commands Check a status using a voice commandChange the voice dialing language Turn off voice promptsConference calls Set the matching sensitivity level for voice commandsSet playback options for voice dialing Improve voice recognition of numbersCaller ID Change the caller ID picture for a contact Call logsDelete the caller ID picture for a contact About call logsChange call log notes Add notes to a call logSend a call log Delete call log notesCall forwarding Call waitingTurn on call waiting About call forwardingChange a call forwarding phone number Add a call forwarding phone numberDelete a call forwarding phone number Click New NumberFixed dialing Call blockingTurn on fixed dialing Click Enable FDN ModeAdd a contact to your fixed dialing list Change a contact in your fixed dialing listSmart dialing Set the default country code and area codeDelete a contact from your fixed dialing list About smart dialingMultiple phone numbers TTY supportAbout TTY support Turn on TTY supportHide or display your phone number when you make calls Switch the active phone numberPhone options Turn on dialing from the Lock screenReset a call timer Click Last Call or Total Calls Click Clear TimerTurn off the prompt that appears before you delete items Phone troubleshooting Cannot make or receive callsMy phone number appears as Unknown in the phone application Some features are not available on my device Cannot make calls using a voice commandCannot check my voice mail Cannot make a conference callUser Guide Messages Messages Message basicsComposing messages Add a signature Sending messagesDelete the disclaimer from an email message Create a link for a PINSend a PIN message Send an SMS text messageSend an MMS message Managing messages Search for text in a message, in an attachment, or on a web Save a messageMark a message as opened or unopened View an address instead of a display nameEmail message basics Email messagesDelete the original text from a reply message File an email messageAdd, change, or delete an email message folder Click Folder RedirectionChange the Save Copy In Sent Folder field to No About email message filters Email message filtersCreate an email message filter Options for email message filtersChange an email message filter Turn on an email message filterPrioritize email message filters Email message optionsDelete an email message filter Check spelling automatically before sending email messagesView email messages in plain text format Request delivery or read confirmation for email messagesStop loading pictures in Html email messages Hide filed email messagesAbout PIN messages PIN messagesReceive only the first section of long email messages Stop forwarding email messages to your deviceFind your PIN SMS text messagesSend a PIN message Set a high importance level for received PIN messagesFind your SMS phone number Options for SMS text messagesDelete the history from an SMS text message Turn off AutoText for SMS text messagesSet a wireless network type for sending SMS text messages Store SMS text messages on your SIM cardRequest delivery notification for all SMS text messages About cell broadcasting Cell broadcastingTurn on cell broadcasting Stop receiving messages from a cell broadcast channelMMS message basics MMS messagesRename a cell broadcast channel About MMS messagesCreate a slide show in an MMS message MMS message attachmentsAttach a media file to an MMS message Attach a contact or appointment to an MMS messageAdd a contact to your contact list from an MMS message MMS message optionsSave a media file from an MMS message Request delivery or read notification for an MMS messageMessage list options Stop receiving MMS messages when roamingView the size of an MMS message before sending it Block MMS messagesClick General Settings Set how long your device stores messagesChange how a message list displays messages About multiple message lists Hide the new or unopened message indicatorUse one message list or multiple message lists Hide sent messagesBlock incoming messages Click Configure ExceptionsAdd a contact to your allowed sender list Click FirewallReset a blocked message counter Click Reset Count or Reset All CountsAdd PIN MIME-protected message basics MIME-protected messagesAbout signing and encrypting messages Sign or encrypt a messageAttach a certificate to a message Attachment indicators in S/MIME-protected messagesDownload the certificate used to sign or encrypt a message Add a certificate from a messageMIME-protected message status Digital signature indicatorsView the certificate used to sign or encrypt a message View encryption information for a weakly encrypted messageChange the default signing and encryption option Encryption status indicatorsMIME-protected message options Check the status of a certificate or certificate chainChange the size of S/MIME indicators in messages Change the default message classificationAbout message classifications Change the Message Viewer Icons fieldCannot open an attachment in an encrypted message MIME-protected message troubleshootingChange the Request S/MIME Receipts field to Yes Change the Warn about truncated messages field to NoPGP protected message basics PGP protected messagesEncrypt a PGP protected message with a pass phrase Attach a PGP key to a messageDownload the PGP key used to sign or encrypt a message Attachment indicators in PGP protected messagesAdd a PGP key from a message Add a PGP key from an attachmentPGP protected message status View the PGP key used to sign or encrypt a messageClick Display Senders PGP Key or Display Encryption PGP key Change your signing and encryption key PGP protected message optionsChange the encryption algorithms for PGP protected messages Change the size of PGP indicators in messagesPGP protected message troubleshooting Message troubleshootingChange the Warn about problems with my PGP keys field to No Cannot send messagesCannot file email messages Am not receiving messagesAm not receiving SMS text messages Cannot send SMS text messagesSome messages no longer appear on my device Message or attachment does not appear or is truncatedSome email message folders appear dimmed Html email messages do not appear correctlyEmail message filters are not working correctly Cannot turn on cell broadcastingView a list of saved searches Attachment basics AttachmentsView properties for an attachment Open a link in an attachmentSet font options for an attachment Search for text in a message, in an attachment, or on a webSpreadsheet attachments Document attachmentsMedia attachments Presentation attachments VCard contact attachments Click Add to Contacts or Update ContactAbout vCard contact attachments Open a vCard contact attachmentAttachment troubleshooting Skipped content bar appears in a documentQuestion mark appears on a slide Camera and video camera Take a picture Camera and video cameraPan a picture Zoom in to or out from a pictureCamera and video camera options Apply a color effect to pictures or videos Cannot save pictures or videos Camera and video camera troubleshootingFlash dims or turns off Some pictures that I take are blurryTransferring and downloading media files MediaAbout transferring media files Save a song or video from a webSend a media file Receive a media file using Bluetooth technologyDownload a ring tone Download a Home screen backgroundPlaying media files and recording voice notes Amplify the volume Switch applications during a songSearch for a media file Record a voice noteManaging media files Keep backlighting on when you play a videoPlaylists About playlistsCreate an automatic playlist Change a standard playlistRepeat a playlist Click PlaylistsRename a media file View properties for a media fileMove a media file Rename a playlistDelete a media file Viewing picturesView a picture Use a picture as the Home screen backgroundView pictures by name Change the number of seconds between slides in a slide showZoom in to or out from a picture Pan a pictureSave a picture Managing picturesSort pictures Hide album art from picture foldersMove a picture Media card and mass storage mode optionsDelete a picture or picture folder About media cardsView the amount of available memory Turn off mass storage modeAbout file encryption Encrypt the files in the device memory and on a media cardTurn off the mass storage mode prompt Media troubleshootingCannot play a song or video on a web Cannot open media filesMy device does not recognize my media card Browser Browser basicsBrowsing web pages Refresh a web Move through a web page line by lineSave a web page to a message list Stop loading a webViewing, copying, and forwarding addresses Viewing pictures and playing media files Browser bookmarksAbout bookmarks for web pages Add a bookmark for a webSend a bookmark for a web Change a bookmark for a webDelete a bookmark for a web Add a bookmark folder for web pagesRename a bookmark folder for web pages Web feedsDelete a bookmark folder for web pages About web feedsListen to web feed content View web feed contentMark a web feed title as opened or unopened Change a web feedBrowser options Change the default browser viewDelete a web feed Change the home page or startChange display options for web pages Change options for pictures and animation on web pagesChange font options for web pages Set the character encoding for all web pagesClear a browser cache About browser configurationsClear the browser history Click Cache OperationsBrowser security Wtls options Add a trusted content serverAbout browser push Browser pushTurn off browser push Browser push optionsProcess Smsc MDS HostsSmsc Hosts Process IPBrowser troubleshooting Cannot set up automatic synchronization for bookmarksNo browser is available on my device 118 Click Update Time Date, time, and alarmSet the date and time Click Set TimeSet options for bedside clock mode Turn on bedside clock modeChange the clock face Display a second time zoneSilence the alarm Turn on the alarmChange alarm notification options Set the timerChange timer notification options Date, time, and alarm troubleshootingTime on my device is incorrect Personal organizer ContactsContact basics Change a contact View a contactDelete a contact Search for contacts in your organizations address bookAbout custom ring tones Customizing contactsAssign a ring tone to a contact Add a caller ID picture for a contactDelete the caller ID picture for a contact Mailing listsAbout mailing lists Create a mailing listMultiple contact lists Sort contacts or tasks Contact list optionsChange the display options for contacts Turn off the prompt that appears before you delete itemsContact troubleshooting CalendarCalendar basics Schedule an appointment quickly in Day view Schedule an alarmSchedule a meeting Recurrence fieldsDelete an appointment, meeting, or alarm Open an appointment, meeting, or alarmSwitch days in Day view MeetingsRespond to a meeting invitation View your calendar when responding to a meetingCheck availability of meeting participants Click View CalendarCalendar options Change the snooze time for reminders Change the start and end time for daysView tasks in a calendar Change the first day of the weekChange how long your device stores calendar entries Hide free time in Agenda viewView the number of calendar entries stored in a calendar Click General Options Change the Keep Appointments fieldMultiple calendars Tasks Calendar troubleshootingCalendar shortcuts Task basicsChange the status of a task Change a taskHide completed tasks Send a task or memoTask list options Delete a taskView tasks in the calendar Memo basics MemosView the number of tasks or memos stored on your device Create a memoMemo list options CategoriesAbout categories Delete a memoCategorize a contact, task, or memo Create a category for contacts, tasks, or memosSort contacts, tasks, or memos by category Delete a contact, task, or memo from a categoryCalculator Use the calculatorConvert a measurement 144 Notification basics Notification profilesDelete a notification profile Change a notification profilePrevent notification during calls Silence your deviceTurn on wireless coverage notification Turn off Bluetooth connection notificationLED notification LED notificationCustom notification About custom notificationChange the order of notification profile exceptions Delete a notification profile exception Change a notification profile exceptionAbout custom ring tones Assign a ring tone to a contactMy device is vibrating more times than expected Notification profile troubleshootingTyping basics TypingTyping input methods Type in Arabic or Russian using multi-tap Type in Arabic or Russian using SureType technologyChange the typing input language Arabic and Russian typing input methodsJapanese typing input method Type a symbol in JapaneseAbout typing in Japanese Type text in JapaneseKorean typing input method Spelling checkerCheck spelling Correct spelling while you typeChange options for checking spelling Check spelling automatically before sending email messagesAdd a word to the custom dictionary Change a word in the custom dictionaryAbout the custom dictionary Custom dictionaryStop adding items to the custom dictionary automatically Click Input OptionsAbout AutoText AutoTextCreate an AutoText entry Turn off AutoText for SMS text messagesChange an AutoText entry Delete an AutoText entryUndo an AutoText change Cannot check spelling Typing troubleshootingLanguage Change the shortcut for switching typing input languages Change the input options for SureType technologyChange the voice dialing language Language troubleshooting Turn off the shortcut for switching typing input languagesChange the display options for contacts Some characters do not appear correctly on my device164 Display and keyboard BacklightingDisplay options Change the display font Set owner informationAbout organizing applications Add an application folderMove an application icon Keyboard optionsHide an application icon Delete an application folderThemes Display troubleshooting Accessibility optionsNo application opens when I press a Convenience key Messages, attachments, and web pages SearchSearch for messages Search criteriaSearch for messages by contact or subject Manage message search resultsView a list of saved searches Organizer dataChange a saved search Delete a saved searchManage contact lookup results Search for contacts in your organizations address bookDelete email messages over the wireless network Reconcile email messages over the wireless networkSynchronization About synchronizationChange the Wireless Synchronization field to Yes Synchronize organizer data over the wireless networkAbout synchronization conflicts Manage email reconciliation conflictsManage data synchronization conflicts Prerequisites Restoring data over the wireless networkAbout backing up and restoring device data Delete all device dataClick Purge Deleted Items Synchronization troubleshootingUser Guide 180 Bluetooth technology basics Bluetooth technologyShare contacts with a paired Bluetooth enabled car kit Switch to a paired Bluetooth enabled device during a callClick Activate Bluetooth device Click Transfer ContactsRename a paired Bluetooth enabled device Bluetooth technology optionsDelete a paired Bluetooth enabled device Restrict outgoing callsChange the pairing name for your BlackBerry device Turn off the prompt that appears when connecting or pairingTurn off a Bluetooth profile Bluetooth profiles Cannot type a passkey on a Bluetooth enabled device Bluetooth technology troubleshootingMy list of paired Bluetooth enabled devices does not appear Cannot pair with a Bluetooth enabled deviceCannot share contacts with a paired Bluetooth enabled device 188 GPS technology GPS technology troubleshootingAbout GPS technology Get your GPS locationUser Guide Map basics MapsView points of interest on a map View a list of points of interest near a locationTrack your movement Show or hide a layer on a mapMaps bookmarks NavigationAdd a bookmark folder for locations or routes Map optionsFile a bookmark for a location or route Set the GPS receiver that you use to track your movementView status information at the top of a map Keep backlighting on when you track your movementView north at the top of a map Hide the tracking information at the bottom of a mapView GPS location information for a picture on a map Maps troubleshootingDiagonal lines appear on a map Click View on MapBlackBerry Messenger Turn on invitation passwordsAdd a contact Respond to an invitationGroups Conversations Send a voice note to a contact Send a file to a contactSend a vCard contact attachment Ping a contactView conference participants Start a conferenceCopy a conversation Clear a conversationAvailability Click Set Alert Receive notification when a contact becomes available204 Applications Switch applicationsAdd an application View properties for an applicationView the size of an application database Upgrade the BlackBerry Device SoftwareAbout upgrading the BlackBerry Device Software Click Database SizesClick Wireless Upgrade Click Previous upgrade succeeded Application troubleshootingCannot add applications Click Delete Downgrade Data208 Find information about wireless coverage indicators Wireless network coverageTurn off a wireless connection Network connection indicatorsTurn on wireless coverage notification Change the connection speed for the wireless networkAbout the preferred wireless network list Change the order of preferred wireless networks Click My Preferred Network ListClick Add Network Switch wireless networks manually Turn off data serviceVerify the status of network connections and services About roamingAbout connecting to a Wi-Fi network Wi-Fi connection settingsConnect to a Wi-Fi network About Wi-Fi profilesChange the order of Wi-Fi profiles Prevent your device from connecting to a Wi-Fi network Switch Wi-Fi networks manuallyDelete a Wi-Fi profile Install a root certificate on your computerAdvanced Wi-Fi connection settings Change a Wi-Fi profileWi-Fi profile connection options Wi-Fi profile IP and DNS options Automatically obtain IP address and DNSIP Address Wireless network coverage troubleshooting Cannot connect to a wireless networkCannot connect to a Wi-Fi network Cannot synchronize a certificate 220 Power, battery, and memory Format the device memory or a media card View the amount of available memoryBest practice Optimizing your device performance 223 224 About the SIM card phone book SIM cardAdd a contact to your SIM card Copy contacts from your SIM card to your contact listDelete a SIM card contact Change a SIM card contactStore SMS text messages on your SIM card About SIM card securityChange the display name for a phone number Change the SIM card PIN code228 Security basics SecurityPassword keeper Hide passwords in the password keeper Change a password in the password keeperDelete a password from the password keeper Change the password keeper passwordPrevent password copying Set a limit for password attempts in the password keeperEncryption Set content protection strength About content protectionProtect your device data About encryption keysAbout content compression Memory cleaningAbout memory cleaning Turn on memory cleaningCertificate basics CertificatesDownload a certificate from an Ldap certificate server Click CertificatesCertificate properties View properties for a certificateSend a certificate View one type of certificate in the certificate listDelete a certificate View the certificate chain for a certificateCertificate status Certificate status indicatorsChange the trust status of a certificate Revoke a certificateCertificate options Certificate revocation reasonsChange the display name for a certificate Add an email address to a certificate Click Associate AddressesClick Add Address PGP keys Download an updated PGP key from an Ldap certificate serverCertificate shortcuts Download a personal PGP key from the PGP Universal ServerView properties for a PGP key PGP key propertiesSend a PGP key Delete a PGP key PGP key status PGP key status indicatorsClear the PGP data cache Check the revocation status of a PGP keyChange the trust status of a PGP key Revoke a PGP keyPGP key revocation reasons PGP key options Change the display name for a PGP key PGP key shortcuts Certificate serversAdd a certificate server Change connection information for a certificate serverConnection options for Ocsp and CRL servers Connection options for Ldap certificate serversSend connection information for a certificate server Delete a certificate serverSynchronize the key store password with the device password Change the key store passwordChange when your device deletes the key store password Key storesTurn off automatic backup of key store data Click Key Stores Change the Certificate Service fieldChange the refresh rate for certificate revocation lists About two-factor authentication About using a smart card with your deviceTurn on two-factor authentication Smart cardsTurn off smart password entry About smart password entryChange the User Authenticator field to Smart Card Import a certificate from a smart cardPrerequisites Using authentication certificates Switch smart password filtersUse a certificate to authenticate your smart card Click Smart CardSoftware tokens VPN settingsPrerequisites Logging in to a VPN Change the user name and password for a VPN profileLog in to a VPN Change the software token for a VPN profileAbout security self-tests Reset connection permissions for third-party applicationsVerify security software Third-party application controlSet permissions for a third-party application Turn on safe modeConnection permissions for third-party applications Expand Connections, Interactions, or User DataInteraction permissions for third-party applications Cannot unlock my device using my smart card Security troubleshootingData permissions for third-party applications Cannot download a certificateUser Guide 260 Service books and diagnostic reports Service booksDiagnostic reports Submit a diagnostic report View a diagnostic reportDelete a diagnostic report Set a default recipient for diagnostic reportsCannot run or submit a diagnostic report Wi-Fi diagnostic reportsAbout Wi-Fi diagnostic reports Submit a Wi-Fi diagnostic reportSet a default recipient for Wi-Fi diagnostic reports BrickBreaker About BrickBreakerBrickBreaker capsules BrickBreaker scoring Adjust the volumePlay BrickBreaker Set the paddle speedCheck the high scores on the BrickBreaker web site Click Send High ScoreClick High Scores 268 Glossary BlackBerry enabled deviceBlackBerry MDS CertificateLdap certificate server Mass storage modePersonal certificate Ocsp serverPersonal PGP key Private keyTriple DES WPA 274 275 Legal noticeUser Guide 506,865 109,390 511,073 228,054 535,239 267,261