Contents

Contents
Shortcuts	9
BlackBerry basics shortcuts	9
Phone shortcuts	9
Message shortcuts	9
Attachment shortcuts	10
Camera and video camera shortcuts	11
Media shortcuts	11
Browser shortcuts	11
Calendar shortcuts	12
Typing shortcuts	12
Search shortcuts	13
Map shortcuts	13
Phone	15
Phone basics	15
Emergency calls	17
Volume	17
Voice mail	18
Speed dial	19
Voice dialing	19
Conference calls	21
Caller ID	22
Call logs	23
Call waiting	25
Call forwarding	25
Call blocking	27
Fixed dialing	27
Smart dialing	29
TTY support	30
Multiple phone numbers	30
Phone options	31
Phone shortcuts	9
Phone troubleshooting	33
Messages	37
Message basics	37
Email messages	42
PIN messages	48
SMS text messages	49
MMS messages	53

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Contents

User Guide SWD-412896-0704053732-001 Contents 103 123 171 197 229 261 User Guide Message shortcuts ShortcutsBlackBerry basics shortcuts Phone shortcuts A spreadsheet Attachment shortcutsA message list Move around a message list On a web Camera and video camera shortcutsMedia shortcuts Browser shortcuts Calendar shortcuts Typing shortcutsNavigate a web Work with text Insert symbolsSearch shortcuts Map shortcuts Phone Phone basics Phone Turn on the speakerphone Dial using numbers or lettersSwitch applications during a call Make a call when the device is locked Emergency calls Volume Improve sound quality for all calls Change the voice mail access numberVoice mail Improve sound quality during a call Voice dialing Speed dial Turn off voice prompts Check a status using a voice commandTurn off choice lists for voice commands Change the voice dialing language Improve voice recognition of numbers Set the matching sensitivity level for voice commandsConference calls Set playback options for voice dialing Caller ID About call logs Call logsChange the caller ID picture for a contact Delete the caller ID picture for a contact Delete call log notes Add notes to a call logChange call log notes Send a call log About call forwarding Call waitingCall forwarding Turn on call waiting Click New Number Add a call forwarding phone numberChange a call forwarding phone number Delete a call forwarding phone number Fixed dialing Call blocking Change a contact in your fixed dialing list Click Enable FDN ModeTurn on fixed dialing Add a contact to your fixed dialing list About smart dialing Set the default country code and area codeSmart dialing Delete a contact from your fixed dialing list Turn on TTY support TTY supportMultiple phone numbers About TTY support Turn on dialing from the Lock screen Switch the active phone numberHide or display your phone number when you make calls Phone options Reset a call timer Click Last Call or Total Calls Click Clear TimerTurn off the prompt that appears before you delete items Phone troubleshooting Cannot make or receive callsMy phone number appears as Unknown in the phone application Cannot make a conference call Cannot make calls using a voice commandSome features are not available on my device Cannot check my voice mail User Guide Messages Messages Message basicsComposing messages Create a link for a PIN Sending messagesAdd a signature Delete the disclaimer from an email message Send a PIN message Send an SMS text messageSend an MMS message Managing messages View an address instead of a display name Save a messageSearch for text in a message, in an attachment, or on a web Mark a message as opened or unopened File an email message Email messagesEmail message basics Delete the original text from a reply message Add, change, or delete an email message folder Click Folder RedirectionChange the Save Copy In Sent Folder field to No Options for email message filters Email message filtersAbout email message filters Create an email message filter Change an email message filter Turn on an email message filter Check spelling automatically before sending email messages Email message optionsPrioritize email message filters Delete an email message filter Hide filed email messages Request delivery or read confirmation for email messagesView email messages in plain text format Stop loading pictures in Html email messages Stop forwarding email messages to your device PIN messagesAbout PIN messages Receive only the first section of long email messages Set a high importance level for received PIN messages SMS text messagesFind your PIN Send a PIN message Turn off AutoText for SMS text messages Options for SMS text messagesFind your SMS phone number Delete the history from an SMS text message Set a wireless network type for sending SMS text messages Store SMS text messages on your SIM cardRequest delivery notification for all SMS text messages Stop receiving messages from a cell broadcast channel Cell broadcastingAbout cell broadcasting Turn on cell broadcasting About MMS messages MMS messagesMMS message basics Rename a cell broadcast channel Attach a contact or appointment to an MMS message MMS message attachmentsCreate a slide show in an MMS message Attach a media file to an MMS message Request delivery or read notification for an MMS message MMS message optionsAdd a contact to your contact list from an MMS message Save a media file from an MMS message Block MMS messages Stop receiving MMS messages when roamingMessage list options View the size of an MMS message before sending it Click General Settings Set how long your device stores messagesChange how a message list displays messages Hide sent messages Hide the new or unopened message indicatorAbout multiple message lists Use one message list or multiple message lists Click Firewall Click Configure ExceptionsBlock incoming messages Add a contact to your allowed sender list Reset a blocked message counter Click Reset Count or Reset All CountsAdd PIN Sign or encrypt a message MIME-protected messagesMIME-protected message basics About signing and encrypting messages Add a certificate from a message Attachment indicators in S/MIME-protected messagesAttach a certificate to a message Download the certificate used to sign or encrypt a message View encryption information for a weakly encrypted message Digital signature indicatorsMIME-protected message status View the certificate used to sign or encrypt a message Check the status of a certificate or certificate chain Encryption status indicatorsChange the default signing and encryption option MIME-protected message options Change the Message Viewer Icons field Change the default message classificationChange the size of S/MIME indicators in messages About message classifications Change the Warn about truncated messages field to No MIME-protected message troubleshootingCannot open an attachment in an encrypted message Change the Request S/MIME Receipts field to Yes Attach a PGP key to a message PGP protected messagesPGP protected message basics Encrypt a PGP protected message with a pass phrase Add a PGP key from an attachment Attachment indicators in PGP protected messagesDownload the PGP key used to sign or encrypt a message Add a PGP key from a message PGP protected message status View the PGP key used to sign or encrypt a messageClick Display Senders PGP Key or Display Encryption PGP key Change your signing and encryption key PGP protected message options Change the encryption algorithms for PGP protected messages Change the size of PGP indicators in messages Cannot send messages Message troubleshootingPGP protected message troubleshooting Change the Warn about problems with my PGP keys field to No Cannot file email messages Am not receiving messages Message or attachment does not appear or is truncated Cannot send SMS text messagesAm not receiving SMS text messages Some messages no longer appear on my device Cannot turn on cell broadcasting Html email messages do not appear correctlySome email message folders appear dimmed Email message filters are not working correctly View a list of saved searches Attachment basics Attachments Search for text in a message, in an attachment, or on a web Open a link in an attachmentView properties for an attachment Set font options for an attachment Spreadsheet attachments Document attachments Media attachments Presentation attachments Open a vCard contact attachment Click Add to Contacts or Update ContactVCard contact attachments About vCard contact attachments Attachment troubleshooting Skipped content bar appears in a documentQuestion mark appears on a slide Camera and video camera Zoom in to or out from a picture Camera and video cameraTake a picture Pan a picture Camera and video camera options Apply a color effect to pictures or videos Some pictures that I take are blurry Camera and video camera troubleshootingCannot save pictures or videos Flash dims or turns off Save a song or video from a web MediaTransferring and downloading media files About transferring media files Download a Home screen background Receive a media file using Bluetooth technologySend a media file Download a ring tone Playing media files and recording voice notes Record a voice note Switch applications during a songAmplify the volume Search for a media file About playlists Keep backlighting on when you play a videoManaging media files Playlists Click Playlists Change a standard playlistCreate an automatic playlist Repeat a playlist Rename a playlist View properties for a media fileRename a media file Move a media file Use a picture as the Home screen background Viewing picturesDelete a media file View a picture Pan a picture Change the number of seconds between slides in a slide showView pictures by name Zoom in to or out from a picture Hide album art from picture folders Managing picturesSave a picture Sort pictures About media cards Media card and mass storage mode optionsMove a picture Delete a picture or picture folder Encrypt the files in the device memory and on a media card Turn off mass storage modeView the amount of available memory About file encryption Cannot open media files Media troubleshootingTurn off the mass storage mode prompt Cannot play a song or video on a web My device does not recognize my media card Browser Browser basicsBrowsing web pages Stop loading a web Move through a web page line by lineRefresh a web Save a web page to a message list Viewing, copying, and forwarding addresses Add a bookmark for a web Browser bookmarksViewing pictures and playing media files About bookmarks for web pages Add a bookmark folder for web pages Change a bookmark for a webSend a bookmark for a web Delete a bookmark for a web About web feeds Web feedsRename a bookmark folder for web pages Delete a bookmark folder for web pages Change a web feed View web feed contentListen to web feed content Mark a web feed title as opened or unopened Change the home page or start Change the default browser viewBrowser options Delete a web feed Set the character encoding for all web pages Change options for pictures and animation on web pagesChange display options for web pages Change font options for web pages Click Cache Operations About browser configurationsClear a browser cache Clear the browser history Browser security Wtls options Add a trusted content server Browser push options Browser pushAbout browser push Turn off browser push Process IP MDS HostsProcess Smsc Smsc Hosts Browser troubleshooting Cannot set up automatic synchronization for bookmarksNo browser is available on my device 118 Click Set Time Date, time, and alarmClick Update Time Set the date and time Display a second time zone Turn on bedside clock modeSet options for bedside clock mode Change the clock face Set the timer Turn on the alarmSilence the alarm Change alarm notification options Change timer notification options Date, time, and alarm troubleshootingTime on my device is incorrect Personal organizer ContactsContact basics Search for contacts in your organizations address book View a contactChange a contact Delete a contact Add a caller ID picture for a contact Customizing contactsAbout custom ring tones Assign a ring tone to a contact Create a mailing list Mailing listsDelete the caller ID picture for a contact About mailing lists Multiple contact lists Turn off the prompt that appears before you delete items Contact list optionsSort contacts or tasks Change the display options for contacts Contact troubleshooting CalendarCalendar basics Recurrence fields Schedule an alarmSchedule an appointment quickly in Day view Schedule a meeting Meetings Open an appointment, meeting, or alarmDelete an appointment, meeting, or alarm Switch days in Day view Click View Calendar View your calendar when responding to a meetingRespond to a meeting invitation Check availability of meeting participants Calendar options Change the first day of the week Change the start and end time for daysChange the snooze time for reminders View tasks in a calendar Click General Options Change the Keep Appointments field Hide free time in Agenda viewChange how long your device stores calendar entries View the number of calendar entries stored in a calendar Multiple calendars Task basics Calendar troubleshootingTasks Calendar shortcuts Send a task or memo Change a taskChange the status of a task Hide completed tasks Task list options Delete a taskView tasks in the calendar Create a memo MemosMemo basics View the number of tasks or memos stored on your device Delete a memo CategoriesMemo list options About categories Delete a contact, task, or memo from a category Create a category for contacts, tasks, or memosCategorize a contact, task, or memo Sort contacts, tasks, or memos by category Calculator Use the calculatorConvert a measurement 144 Notification basics Notification profiles Silence your device Change a notification profileDelete a notification profile Prevent notification during calls LED notification Turn off Bluetooth connection notificationTurn on wireless coverage notification LED notification Custom notification About custom notificationChange the order of notification profile exceptions Assign a ring tone to a contact Change a notification profile exceptionDelete a notification profile exception About custom ring tones My device is vibrating more times than expected Notification profile troubleshooting Typing basics Typing Typing input methods Arabic and Russian typing input methods Type in Arabic or Russian using SureType technologyType in Arabic or Russian using multi-tap Change the typing input language Type text in Japanese Type a symbol in JapaneseJapanese typing input method About typing in Japanese Correct spelling while you type Spelling checkerKorean typing input method Check spelling Change a word in the custom dictionary Check spelling automatically before sending email messagesChange options for checking spelling Add a word to the custom dictionary Click Input Options Custom dictionaryAbout the custom dictionary Stop adding items to the custom dictionary automatically Turn off AutoText for SMS text messages AutoTextAbout AutoText Create an AutoText entry Change an AutoText entry Delete an AutoText entryUndo an AutoText change Cannot check spelling Typing troubleshooting Language Change the shortcut for switching typing input languages Change the input options for SureType technologyChange the voice dialing language Some characters do not appear correctly on my device Turn off the shortcut for switching typing input languagesLanguage troubleshooting Change the display options for contacts 164 Display and keyboard BacklightingDisplay options Add an application folder Set owner informationChange the display font About organizing applications Delete an application folder Keyboard optionsMove an application icon Hide an application icon Themes Display troubleshooting Accessibility options No application opens when I press a Convenience key Search criteria SearchMessages, attachments, and web pages Search for messages Search for messages by contact or subject Manage message search results Delete a saved search Organizer dataView a list of saved searches Change a saved search Manage contact lookup results Search for contacts in your organizations address book About synchronization Reconcile email messages over the wireless networkDelete email messages over the wireless network Synchronization Manage email reconciliation conflicts Synchronize organizer data over the wireless networkChange the Wireless Synchronization field to Yes About synchronization conflicts Delete all device data Prerequisites Restoring data over the wireless networkManage data synchronization conflicts About backing up and restoring device data Click Purge Deleted Items Synchronization troubleshooting User Guide 180 Bluetooth technology basics Bluetooth technology Click Transfer Contacts Switch to a paired Bluetooth enabled device during a callShare contacts with a paired Bluetooth enabled car kit Click Activate Bluetooth device Restrict outgoing calls Bluetooth technology optionsRename a paired Bluetooth enabled device Delete a paired Bluetooth enabled device Change the pairing name for your BlackBerry device Turn off the prompt that appears when connecting or pairingTurn off a Bluetooth profile Bluetooth profiles Cannot pair with a Bluetooth enabled device Bluetooth technology troubleshootingCannot type a passkey on a Bluetooth enabled device My list of paired Bluetooth enabled devices does not appear Cannot share contacts with a paired Bluetooth enabled device 188 Get your GPS location GPS technology troubleshootingGPS technology About GPS technology User Guide Map basics Maps Show or hide a layer on a map View a list of points of interest near a locationView points of interest on a map Track your movement Maps bookmarks Navigation Set the GPS receiver that you use to track your movement Map optionsAdd a bookmark folder for locations or routes File a bookmark for a location or route Hide the tracking information at the bottom of a map Keep backlighting on when you track your movementView status information at the top of a map View north at the top of a map Click View on Map Maps troubleshootingView GPS location information for a picture on a map Diagonal lines appear on a map Respond to an invitation Turn on invitation passwordsBlackBerry Messenger Add a contact Groups Conversations Ping a contact Send a file to a contactSend a voice note to a contact Send a vCard contact attachment Clear a conversation Start a conferenceView conference participants Copy a conversation Availability Click Set Alert Receive notification when a contact becomes available 204 View properties for an application Switch applicationsApplications Add an application Click Database Sizes Upgrade the BlackBerry Device SoftwareView the size of an application database About upgrading the BlackBerry Device Software Click Delete Downgrade Data Application troubleshootingClick Wireless Upgrade Click Previous upgrade succeeded Cannot add applications 208 Network connection indicators Wireless network coverageFind information about wireless coverage indicators Turn off a wireless connection Turn on wireless coverage notification Change the connection speed for the wireless networkAbout the preferred wireless network list Change the order of preferred wireless networks Click My Preferred Network ListClick Add Network About roaming Turn off data serviceSwitch wireless networks manually Verify the status of network connections and services About Wi-Fi profiles Wi-Fi connection settingsAbout connecting to a Wi-Fi network Connect to a Wi-Fi network Change the order of Wi-Fi profiles Install a root certificate on your computer Switch Wi-Fi networks manuallyPrevent your device from connecting to a Wi-Fi network Delete a Wi-Fi profile Advanced Wi-Fi connection settings Change a Wi-Fi profileWi-Fi profile connection options Wi-Fi profile IP and DNS options Automatically obtain IP address and DNSIP Address Wireless network coverage troubleshooting Cannot connect to a wireless networkCannot connect to a Wi-Fi network Cannot synchronize a certificate 220 Power, battery, and memory Format the device memory or a media card View the amount of available memoryBest practice Optimizing your device performance 223 224 Copy contacts from your SIM card to your contact list SIM cardAbout the SIM card phone book Add a contact to your SIM card About SIM card security Change a SIM card contactDelete a SIM card contact Store SMS text messages on your SIM card Change the display name for a phone number Change the SIM card PIN code 228 Security basics Security Password keeper Change the password keeper password Change a password in the password keeperHide passwords in the password keeper Delete a password from the password keeper Prevent password copying Set a limit for password attempts in the password keeperEncryption About encryption keys About content protectionSet content protection strength Protect your device data Turn on memory cleaning Memory cleaningAbout content compression About memory cleaning Click Certificates CertificatesCertificate basics Download a certificate from an Ldap certificate server Certificate properties View properties for a certificate View the certificate chain for a certificate View one type of certificate in the certificate listSend a certificate Delete a certificate Revoke a certificate Certificate status indicatorsCertificate status Change the trust status of a certificate Certificate options Certificate revocation reasonsChange the display name for a certificate Add an email address to a certificate Click Associate AddressesClick Add Address Download a personal PGP key from the PGP Universal Server Download an updated PGP key from an Ldap certificate serverPGP keys Certificate shortcuts View properties for a PGP key PGP key propertiesSend a PGP key Check the revocation status of a PGP key PGP key status PGP key status indicatorsDelete a PGP key Clear the PGP data cache Change the trust status of a PGP key Revoke a PGP keyPGP key revocation reasons PGP key options Change the display name for a PGP key Change connection information for a certificate server Certificate serversPGP key shortcuts Add a certificate server Delete a certificate server Connection options for Ldap certificate serversConnection options for Ocsp and CRL servers Send connection information for a certificate server Key stores Change the key store passwordSynchronize the key store password with the device password Change when your device deletes the key store password Turn off automatic backup of key store data Click Key Stores Change the Certificate Service fieldChange the refresh rate for certificate revocation lists Smart cards About using a smart card with your deviceAbout two-factor authentication Turn on two-factor authentication Import a certificate from a smart card About smart password entryTurn off smart password entry Change the User Authenticator field to Smart Card Click Smart Card Switch smart password filtersPrerequisites Using authentication certificates Use a certificate to authenticate your smart card Software tokens VPN settings Change the software token for a VPN profile Change the user name and password for a VPN profilePrerequisites Logging in to a VPN Log in to a VPN Third-party application control Reset connection permissions for third-party applicationsAbout security self-tests Verify security software Expand Connections, Interactions, or User Data Turn on safe modeSet permissions for a third-party application Connection permissions for third-party applications Interaction permissions for third-party applications Cannot download a certificate Security troubleshootingCannot unlock my device using my smart card Data permissions for third-party applications User Guide 260 Service books and diagnostic reports Service booksDiagnostic reports Set a default recipient for diagnostic reports View a diagnostic reportSubmit a diagnostic report Delete a diagnostic report Submit a Wi-Fi diagnostic report Wi-Fi diagnostic reportsCannot run or submit a diagnostic report About Wi-Fi diagnostic reports Set a default recipient for Wi-Fi diagnostic reports BrickBreaker About BrickBreakerBrickBreaker capsules Set the paddle speed Adjust the volumeBrickBreaker scoring Play BrickBreaker Check the high scores on the BrickBreaker web site Click Send High ScoreClick High Scores 268 Certificate BlackBerry enabled deviceGlossary BlackBerry MDS Ldap certificate server Mass storage mode Private key Ocsp serverPersonal certificate Personal PGP key Triple DES WPA 274 275 Legal notice User Guide 506,865 109,390 511,073 228,054 535,239 267,261

Blackberry 9000 manual Contents

Models: 9000