User Guide

GPS technology

•If you have paired your BlackBerry® device with a Bluetooth® enabled GPS receiver, verify that the Bluetooth enabled GPS receiver is turned on.

•If you are using GPS technology for the first time, wait a short period of time for your device to get your GPS location.

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Contents

User Guide SWD-412896-0704053732-001 Contents 103 123 171 197 229 261 User Guide Shortcuts BlackBerry basics shortcutsPhone shortcuts Message shortcuts Attachment shortcuts A message listMove around a message list A spreadsheet Camera and video camera shortcuts Media shortcutsBrowser shortcuts On a web Calendar shortcuts Typing shortcutsNavigate a web Insert symbols Search shortcutsMap shortcuts Work with text Phone Phone Phone basics Dial using numbers or letters Switch applications during a callMake a call when the device is locked Turn on the speakerphone Volume Emergency calls Change the voice mail access number Voice mailImprove sound quality during a call Improve sound quality for all calls Speed dial Voice dialing Check a status using a voice command Turn off choice lists for voice commandsChange the voice dialing language Turn off voice prompts Set the matching sensitivity level for voice commands Conference callsSet playback options for voice dialing Improve voice recognition of numbers Caller ID Call logs Change the caller ID picture for a contactDelete the caller ID picture for a contact About call logs Add notes to a call log Change call log notesSend a call log Delete call log notes Call waiting Call forwardingTurn on call waiting About call forwarding Add a call forwarding phone number Change a call forwarding phone numberDelete a call forwarding phone number Click New Number Call blocking Fixed dialing Click Enable FDN Mode Turn on fixed dialingAdd a contact to your fixed dialing list Change a contact in your fixed dialing list Set the default country code and area code Smart dialingDelete a contact from your fixed dialing list About smart dialing TTY support Multiple phone numbersAbout TTY support Turn on TTY support Switch the active phone number Hide or display your phone number when you make callsPhone options Turn on dialing from the Lock screen Reset a call timer Click Last Call or Total Calls Click Clear TimerTurn off the prompt that appears before you delete items Phone troubleshooting Cannot make or receive callsMy phone number appears as Unknown in the phone application Cannot make calls using a voice command Some features are not available on my deviceCannot check my voice mail Cannot make a conference call User Guide Messages Messages Message basicsComposing messages Sending messages Add a signatureDelete the disclaimer from an email message Create a link for a PIN Send a PIN message Send an SMS text messageSend an MMS message Managing messages Save a message Search for text in a message, in an attachment, or on a webMark a message as opened or unopened View an address instead of a display name Email messages Email message basicsDelete the original text from a reply message File an email message Add, change, or delete an email message folder Click Folder RedirectionChange the Save Copy In Sent Folder field to No Email message filters About email message filtersCreate an email message filter Options for email message filters Turn on an email message filter Change an email message filter Email message options Prioritize email message filtersDelete an email message filter Check spelling automatically before sending email messages Request delivery or read confirmation for email messages View email messages in plain text formatStop loading pictures in Html email messages Hide filed email messages PIN messages About PIN messagesReceive only the first section of long email messages Stop forwarding email messages to your device SMS text messages Find your PINSend a PIN message Set a high importance level for received PIN messages Options for SMS text messages Find your SMS phone numberDelete the history from an SMS text message Turn off AutoText for SMS text messages Set a wireless network type for sending SMS text messages Store SMS text messages on your SIM cardRequest delivery notification for all SMS text messages Cell broadcasting About cell broadcastingTurn on cell broadcasting Stop receiving messages from a cell broadcast channel MMS messages MMS message basicsRename a cell broadcast channel About MMS messages MMS message attachments Create a slide show in an MMS messageAttach a media file to an MMS message Attach a contact or appointment to an MMS message MMS message options Add a contact to your contact list from an MMS messageSave a media file from an MMS message Request delivery or read notification for an MMS message Stop receiving MMS messages when roaming Message list optionsView the size of an MMS message before sending it Block MMS messages Click General Settings Set how long your device stores messagesChange how a message list displays messages Hide the new or unopened message indicator About multiple message listsUse one message list or multiple message lists Hide sent messages Click Configure Exceptions Block incoming messagesAdd a contact to your allowed sender list Click Firewall Reset a blocked message counter Click Reset Count or Reset All CountsAdd PIN MIME-protected messages MIME-protected message basicsAbout signing and encrypting messages Sign or encrypt a message Attachment indicators in S/MIME-protected messages Attach a certificate to a messageDownload the certificate used to sign or encrypt a message Add a certificate from a message Digital signature indicators MIME-protected message statusView the certificate used to sign or encrypt a message View encryption information for a weakly encrypted message Encryption status indicators Change the default signing and encryption optionMIME-protected message options Check the status of a certificate or certificate chain Change the default message classification Change the size of S/MIME indicators in messagesAbout message classifications Change the Message Viewer Icons field MIME-protected message troubleshooting Cannot open an attachment in an encrypted messageChange the Request S/MIME Receipts field to Yes Change the Warn about truncated messages field to No PGP protected messages PGP protected message basicsEncrypt a PGP protected message with a pass phrase Attach a PGP key to a message Attachment indicators in PGP protected messages Download the PGP key used to sign or encrypt a messageAdd a PGP key from a message Add a PGP key from an attachment PGP protected message status View the PGP key used to sign or encrypt a messageClick Display Senders PGP Key or Display Encryption PGP key PGP protected message options Change your signing and encryption key Change the size of PGP indicators in messages Change the encryption algorithms for PGP protected messages Message troubleshooting PGP protected message troubleshootingChange the Warn about problems with my PGP keys field to No Cannot send messages Am not receiving messages Cannot file email messages Cannot send SMS text messages Am not receiving SMS text messagesSome messages no longer appear on my device Message or attachment does not appear or is truncated Html email messages do not appear correctly Some email message folders appear dimmedEmail message filters are not working correctly Cannot turn on cell broadcasting View a list of saved searches Attachments Attachment basics Open a link in an attachment View properties for an attachmentSet font options for an attachment Search for text in a message, in an attachment, or on a web Document attachments Spreadsheet attachments Media attachments Presentation attachments Click Add to Contacts or Update Contact VCard contact attachmentsAbout vCard contact attachments Open a vCard contact attachment Attachment troubleshooting Skipped content bar appears in a documentQuestion mark appears on a slide Camera and video camera Camera and video camera Take a picturePan a picture Zoom in to or out from a picture Camera and video camera options Apply a color effect to pictures or videos Camera and video camera troubleshooting Cannot save pictures or videosFlash dims or turns off Some pictures that I take are blurry Media Transferring and downloading media filesAbout transferring media files Save a song or video from a web Receive a media file using Bluetooth technology Send a media fileDownload a ring tone Download a Home screen background Playing media files and recording voice notes Switch applications during a song Amplify the volumeSearch for a media file Record a voice note Keep backlighting on when you play a video Managing media filesPlaylists About playlists Change a standard playlist Create an automatic playlistRepeat a playlist Click Playlists View properties for a media file Rename a media fileMove a media file Rename a playlist Viewing pictures Delete a media fileView a picture Use a picture as the Home screen background Change the number of seconds between slides in a slide show View pictures by nameZoom in to or out from a picture Pan a picture Managing pictures Save a pictureSort pictures Hide album art from picture folders Media card and mass storage mode options Move a pictureDelete a picture or picture folder About media cards Turn off mass storage mode View the amount of available memoryAbout file encryption Encrypt the files in the device memory and on a media card Media troubleshooting Turn off the mass storage mode promptCannot play a song or video on a web Cannot open media files My device does not recognize my media card Browser Browser basicsBrowsing web pages Move through a web page line by line Refresh a webSave a web page to a message list Stop loading a web Viewing, copying, and forwarding addresses Browser bookmarks Viewing pictures and playing media filesAbout bookmarks for web pages Add a bookmark for a web Change a bookmark for a web Send a bookmark for a webDelete a bookmark for a web Add a bookmark folder for web pages Web feeds Rename a bookmark folder for web pagesDelete a bookmark folder for web pages About web feeds View web feed content Listen to web feed contentMark a web feed title as opened or unopened Change a web feed Change the default browser view Browser optionsDelete a web feed Change the home page or start Change options for pictures and animation on web pages Change display options for web pagesChange font options for web pages Set the character encoding for all web pages About browser configurations Clear a browser cacheClear the browser history Click Cache Operations Browser security Add a trusted content server Wtls options Browser push About browser pushTurn off browser push Browser push options MDS Hosts Process SmscSmsc Hosts Process IP Browser troubleshooting Cannot set up automatic synchronization for bookmarksNo browser is available on my device 118 Date, time, and alarm Click Update TimeSet the date and time Click Set Time Turn on bedside clock mode Set options for bedside clock modeChange the clock face Display a second time zone Turn on the alarm Silence the alarmChange alarm notification options Set the timer Change timer notification options Date, time, and alarm troubleshootingTime on my device is incorrect Personal organizer ContactsContact basics View a contact Change a contactDelete a contact Search for contacts in your organizations address book Customizing contacts About custom ring tonesAssign a ring tone to a contact Add a caller ID picture for a contact Mailing lists Delete the caller ID picture for a contactAbout mailing lists Create a mailing list Multiple contact lists Contact list options Sort contacts or tasksChange the display options for contacts Turn off the prompt that appears before you delete items Contact troubleshooting CalendarCalendar basics Schedule an alarm Schedule an appointment quickly in Day viewSchedule a meeting Recurrence fields Open an appointment, meeting, or alarm Delete an appointment, meeting, or alarmSwitch days in Day view Meetings View your calendar when responding to a meeting Respond to a meeting invitationCheck availability of meeting participants Click View Calendar Calendar options Change the start and end time for days Change the snooze time for remindersView tasks in a calendar Change the first day of the week Hide free time in Agenda view Change how long your device stores calendar entriesView the number of calendar entries stored in a calendar Click General Options Change the Keep Appointments field Multiple calendars Calendar troubleshooting TasksCalendar shortcuts Task basics Change a task Change the status of a taskHide completed tasks Send a task or memo Task list options Delete a taskView tasks in the calendar Memos Memo basicsView the number of tasks or memos stored on your device Create a memo Categories Memo list optionsAbout categories Delete a memo Create a category for contacts, tasks, or memos Categorize a contact, task, or memoSort contacts, tasks, or memos by category Delete a contact, task, or memo from a category Calculator Use the calculatorConvert a measurement 144 Notification profiles Notification basics Change a notification profile Delete a notification profilePrevent notification during calls Silence your device Turn off Bluetooth connection notification Turn on wireless coverage notificationLED notification LED notification Custom notification About custom notificationChange the order of notification profile exceptions Change a notification profile exception Delete a notification profile exceptionAbout custom ring tones Assign a ring tone to a contact Notification profile troubleshooting My device is vibrating more times than expected Typing Typing basics Typing input methods Type in Arabic or Russian using SureType technology Type in Arabic or Russian using multi-tapChange the typing input language Arabic and Russian typing input methods Type a symbol in Japanese Japanese typing input methodAbout typing in Japanese Type text in Japanese Spelling checker Korean typing input methodCheck spelling Correct spelling while you type Check spelling automatically before sending email messages Change options for checking spellingAdd a word to the custom dictionary Change a word in the custom dictionary Custom dictionary About the custom dictionaryStop adding items to the custom dictionary automatically Click Input Options AutoText About AutoTextCreate an AutoText entry Turn off AutoText for SMS text messages Change an AutoText entry Delete an AutoText entryUndo an AutoText change Typing troubleshooting Cannot check spelling Language Change the shortcut for switching typing input languages Change the input options for SureType technologyChange the voice dialing language Turn off the shortcut for switching typing input languages Language troubleshootingChange the display options for contacts Some characters do not appear correctly on my device 164 Display and keyboard BacklightingDisplay options Set owner information Change the display fontAbout organizing applications Add an application folder Keyboard options Move an application iconHide an application icon Delete an application folder Themes Accessibility options Display troubleshooting No application opens when I press a Convenience key Search Messages, attachments, and web pagesSearch for messages Search criteria Manage message search results Search for messages by contact or subject Organizer data View a list of saved searchesChange a saved search Delete a saved search Search for contacts in your organizations address book Manage contact lookup results Reconcile email messages over the wireless network Delete email messages over the wireless networkSynchronization About synchronization Synchronize organizer data over the wireless network Change the Wireless Synchronization field to YesAbout synchronization conflicts Manage email reconciliation conflicts Prerequisites Restoring data over the wireless network Manage data synchronization conflictsAbout backing up and restoring device data Delete all device data Synchronization troubleshooting Click Purge Deleted Items User Guide 180 Bluetooth technology Bluetooth technology basics Switch to a paired Bluetooth enabled device during a call Share contacts with a paired Bluetooth enabled car kitClick Activate Bluetooth device Click Transfer Contacts Bluetooth technology options Rename a paired Bluetooth enabled deviceDelete a paired Bluetooth enabled device Restrict outgoing calls Change the pairing name for your BlackBerry device Turn off the prompt that appears when connecting or pairingTurn off a Bluetooth profile Bluetooth profiles Bluetooth technology troubleshooting Cannot type a passkey on a Bluetooth enabled deviceMy list of paired Bluetooth enabled devices does not appear Cannot pair with a Bluetooth enabled device Cannot share contacts with a paired Bluetooth enabled device 188 GPS technology troubleshooting GPS technologyAbout GPS technology Get your GPS location User Guide Maps Map basics View a list of points of interest near a location View points of interest on a mapTrack your movement Show or hide a layer on a map Navigation Maps bookmarks Map options Add a bookmark folder for locations or routesFile a bookmark for a location or route Set the GPS receiver that you use to track your movement Keep backlighting on when you track your movement View status information at the top of a mapView north at the top of a map Hide the tracking information at the bottom of a map Maps troubleshooting View GPS location information for a picture on a mapDiagonal lines appear on a map Click View on Map Turn on invitation passwords BlackBerry MessengerAdd a contact Respond to an invitation Groups Conversations Send a file to a contact Send a voice note to a contactSend a vCard contact attachment Ping a contact Start a conference View conference participantsCopy a conversation Clear a conversation Availability Receive notification when a contact becomes available Click Set Alert 204 Switch applications ApplicationsAdd an application View properties for an application Upgrade the BlackBerry Device Software View the size of an application databaseAbout upgrading the BlackBerry Device Software Click Database Sizes Application troubleshooting Click Wireless Upgrade Click Previous upgrade succeededCannot add applications Click Delete Downgrade Data 208 Wireless network coverage Find information about wireless coverage indicatorsTurn off a wireless connection Network connection indicators Turn on wireless coverage notification Change the connection speed for the wireless networkAbout the preferred wireless network list Change the order of preferred wireless networks Click My Preferred Network ListClick Add Network Turn off data service Switch wireless networks manuallyVerify the status of network connections and services About roaming Wi-Fi connection settings About connecting to a Wi-Fi networkConnect to a Wi-Fi network About Wi-Fi profiles Change the order of Wi-Fi profiles Switch Wi-Fi networks manually Prevent your device from connecting to a Wi-Fi networkDelete a Wi-Fi profile Install a root certificate on your computer Advanced Wi-Fi connection settings Change a Wi-Fi profileWi-Fi profile connection options Wi-Fi profile IP and DNS options Automatically obtain IP address and DNSIP Address Wireless network coverage troubleshooting Cannot connect to a wireless networkCannot connect to a Wi-Fi network Cannot synchronize a certificate 220 Power, battery, and memory Format the device memory or a media card View the amount of available memoryBest practice Optimizing your device performance 223 224 SIM card About the SIM card phone bookAdd a contact to your SIM card Copy contacts from your SIM card to your contact list Change a SIM card contact Delete a SIM card contactStore SMS text messages on your SIM card About SIM card security Change the SIM card PIN code Change the display name for a phone number 228 Security Security basics Password keeper Change a password in the password keeper Hide passwords in the password keeperDelete a password from the password keeper Change the password keeper password Prevent password copying Set a limit for password attempts in the password keeperEncryption About content protection Set content protection strengthProtect your device data About encryption keys Memory cleaning About content compressionAbout memory cleaning Turn on memory cleaning Certificates Certificate basicsDownload a certificate from an Ldap certificate server Click Certificates View properties for a certificate Certificate properties View one type of certificate in the certificate list Send a certificateDelete a certificate View the certificate chain for a certificate Certificate status indicators Certificate statusChange the trust status of a certificate Revoke a certificate Certificate options Certificate revocation reasonsChange the display name for a certificate Add an email address to a certificate Click Associate AddressesClick Add Address Download an updated PGP key from an Ldap certificate server PGP keysCertificate shortcuts Download a personal PGP key from the PGP Universal Server View properties for a PGP key PGP key propertiesSend a PGP key PGP key status PGP key status indicators Delete a PGP keyClear the PGP data cache Check the revocation status of a PGP key Change the trust status of a PGP key Revoke a PGP keyPGP key revocation reasons PGP key options Change the display name for a PGP key Certificate servers PGP key shortcutsAdd a certificate server Change connection information for a certificate server Connection options for Ldap certificate servers Connection options for Ocsp and CRL serversSend connection information for a certificate server Delete a certificate server Change the key store password Synchronize the key store password with the device passwordChange when your device deletes the key store password Key stores Turn off automatic backup of key store data Click Key Stores Change the Certificate Service fieldChange the refresh rate for certificate revocation lists About using a smart card with your device About two-factor authenticationTurn on two-factor authentication Smart cards About smart password entry Turn off smart password entryChange the User Authenticator field to Smart Card Import a certificate from a smart card Switch smart password filters Prerequisites Using authentication certificatesUse a certificate to authenticate your smart card Click Smart Card VPN settings Software tokens Change the user name and password for a VPN profile Prerequisites Logging in to a VPNLog in to a VPN Change the software token for a VPN profile Reset connection permissions for third-party applications About security self-testsVerify security software Third-party application control Turn on safe mode Set permissions for a third-party applicationConnection permissions for third-party applications Expand Connections, Interactions, or User Data Interaction permissions for third-party applications Security troubleshooting Cannot unlock my device using my smart cardData permissions for third-party applications Cannot download a certificate User Guide 260 Service books and diagnostic reports Service booksDiagnostic reports View a diagnostic report Submit a diagnostic reportDelete a diagnostic report Set a default recipient for diagnostic reports Wi-Fi diagnostic reports Cannot run or submit a diagnostic reportAbout Wi-Fi diagnostic reports Submit a Wi-Fi diagnostic report Set a default recipient for Wi-Fi diagnostic reports BrickBreaker About BrickBreakerBrickBreaker capsules Adjust the volume BrickBreaker scoringPlay BrickBreaker Set the paddle speed Check the high scores on the BrickBreaker web site Click Send High ScoreClick High Scores 268 BlackBerry enabled device GlossaryBlackBerry MDS Certificate Mass storage mode Ldap certificate server Ocsp server Personal certificatePersonal PGP key Private key Triple DES WPA 274 Legal notice 275 User Guide 506,865 109,390 511,073 228,054 535,239 267,261

Blackberry 9000 manual User Guide

Models: 9000

User Guide