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Blackberry 9000 manual 260

Models: 9000

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User Guide

Service books and diagnostic reports

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Contents

User Guide SWD-412896-0704053732-001 Contents 103 123 171 197 229 261 User Guide Phone shortcuts ShortcutsBlackBerry basics shortcuts Message shortcutsMove around a message list Attachment shortcutsA message list A spreadsheetBrowser shortcuts Camera and video camera shortcutsMedia shortcuts On a webTyping shortcuts Calendar shortcutsNavigate a web Map shortcuts Insert symbolsSearch shortcuts Work with textPhone Phone Phone basicsMake a call when the device is locked Dial using numbers or lettersSwitch applications during a call Turn on the speakerphoneVolume Emergency callsImprove sound quality during a call Change the voice mail access numberVoice mail Improve sound quality for all callsSpeed dial Voice dialingChange the voice dialing language Check a status using a voice commandTurn off choice lists for voice commands Turn off voice promptsSet playback options for voice dialing Set the matching sensitivity level for voice commandsConference calls Improve voice recognition of numbersCaller ID Delete the caller ID picture for a contact Call logsChange the caller ID picture for a contact About call logsSend a call log Add notes to a call logChange call log notes Delete call log notesTurn on call waiting Call waitingCall forwarding About call forwardingDelete a call forwarding phone number Add a call forwarding phone numberChange a call forwarding phone number Click New NumberCall blocking Fixed dialingAdd a contact to your fixed dialing list Click Enable FDN ModeTurn on fixed dialing Change a contact in your fixed dialing listDelete a contact from your fixed dialing list Set the default country code and area codeSmart dialing About smart dialingAbout TTY support TTY supportMultiple phone numbers Turn on TTY supportPhone options Switch the active phone numberHide or display your phone number when you make calls Turn on dialing from the Lock screenClick Last Call or Total Calls Click Clear Timer Reset a call timerTurn off the prompt that appears before you delete items Cannot make or receive calls Phone troubleshootingMy phone number appears as Unknown in the phone application Cannot check my voice mail Cannot make calls using a voice commandSome features are not available on my device Cannot make a conference callUser Guide Messages Message basics MessagesComposing messages Delete the disclaimer from an email message Sending messagesAdd a signature Create a link for a PINSend an SMS text message Send a PIN messageSend an MMS message Managing messages Mark a message as opened or unopened Save a messageSearch for text in a message, in an attachment, or on a web View an address instead of a display nameDelete the original text from a reply message Email messagesEmail message basics File an email messageClick Folder Redirection Add, change, or delete an email message folderChange the Save Copy In Sent Folder field to No Create an email message filter Email message filtersAbout email message filters Options for email message filtersTurn on an email message filter Change an email message filterDelete an email message filter Email message optionsPrioritize email message filters Check spelling automatically before sending email messagesStop loading pictures in Html email messages Request delivery or read confirmation for email messagesView email messages in plain text format Hide filed email messagesReceive only the first section of long email messages PIN messagesAbout PIN messages Stop forwarding email messages to your deviceSend a PIN message SMS text messagesFind your PIN Set a high importance level for received PIN messagesDelete the history from an SMS text message Options for SMS text messagesFind your SMS phone number Turn off AutoText for SMS text messagesStore SMS text messages on your SIM card Set a wireless network type for sending SMS text messagesRequest delivery notification for all SMS text messages Turn on cell broadcasting Cell broadcastingAbout cell broadcasting Stop receiving messages from a cell broadcast channelRename a cell broadcast channel MMS messagesMMS message basics About MMS messagesAttach a media file to an MMS message MMS message attachmentsCreate a slide show in an MMS message Attach a contact or appointment to an MMS messageSave a media file from an MMS message MMS message optionsAdd a contact to your contact list from an MMS message Request delivery or read notification for an MMS messageView the size of an MMS message before sending it Stop receiving MMS messages when roamingMessage list options Block MMS messagesSet how long your device stores messages Click General SettingsChange how a message list displays messages Use one message list or multiple message lists Hide the new or unopened message indicatorAbout multiple message lists Hide sent messagesAdd a contact to your allowed sender list Click Configure ExceptionsBlock incoming messages Click FirewallClick Reset Count or Reset All Counts Reset a blocked message counterAdd PIN About signing and encrypting messages MIME-protected messagesMIME-protected message basics Sign or encrypt a messageDownload the certificate used to sign or encrypt a message Attachment indicators in S/MIME-protected messagesAttach a certificate to a message Add a certificate from a messageView the certificate used to sign or encrypt a message Digital signature indicatorsMIME-protected message status View encryption information for a weakly encrypted messageMIME-protected message options Encryption status indicatorsChange the default signing and encryption option Check the status of a certificate or certificate chainAbout message classifications Change the default message classificationChange the size of S/MIME indicators in messages Change the Message Viewer Icons fieldChange the Request S/MIME Receipts field to Yes MIME-protected message troubleshootingCannot open an attachment in an encrypted message Change the Warn about truncated messages field to NoEncrypt a PGP protected message with a pass phrase PGP protected messagesPGP protected message basics Attach a PGP key to a messageAdd a PGP key from a message Attachment indicators in PGP protected messagesDownload the PGP key used to sign or encrypt a message Add a PGP key from an attachmentView the PGP key used to sign or encrypt a message PGP protected message statusClick Display Senders PGP Key or Display Encryption PGP key PGP protected message options Change your signing and encryption keyChange the size of PGP indicators in messages Change the encryption algorithms for PGP protected messagesChange the Warn about problems with my PGP keys field to No Message troubleshootingPGP protected message troubleshooting Cannot send messagesAm not receiving messages Cannot file email messagesSome messages no longer appear on my device Cannot send SMS text messagesAm not receiving SMS text messages Message or attachment does not appear or is truncatedEmail message filters are not working correctly Html email messages do not appear correctlySome email message folders appear dimmed Cannot turn on cell broadcastingView a list of saved searches Attachments Attachment basicsSet font options for an attachment Open a link in an attachmentView properties for an attachment Search for text in a message, in an attachment, or on a webDocument attachments Spreadsheet attachmentsMedia attachments Presentation attachments About vCard contact attachments Click Add to Contacts or Update ContactVCard contact attachments Open a vCard contact attachmentSkipped content bar appears in a document Attachment troubleshootingQuestion mark appears on a slide Camera and video camera Pan a picture Camera and video cameraTake a picture Zoom in to or out from a pictureCamera and video camera options Apply a color effect to pictures or videos Flash dims or turns off Camera and video camera troubleshootingCannot save pictures or videos Some pictures that I take are blurryAbout transferring media files MediaTransferring and downloading media files Save a song or video from a webDownload a ring tone Receive a media file using Bluetooth technologySend a media file Download a Home screen backgroundPlaying media files and recording voice notes Search for a media file Switch applications during a songAmplify the volume Record a voice notePlaylists Keep backlighting on when you play a videoManaging media files About playlistsRepeat a playlist Change a standard playlistCreate an automatic playlist Click PlaylistsMove a media file View properties for a media fileRename a media file Rename a playlistView a picture Viewing picturesDelete a media file Use a picture as the Home screen backgroundZoom in to or out from a picture Change the number of seconds between slides in a slide showView pictures by name Pan a pictureSort pictures Managing picturesSave a picture Hide album art from picture foldersDelete a picture or picture folder Media card and mass storage mode optionsMove a picture About media cardsAbout file encryption Turn off mass storage modeView the amount of available memory Encrypt the files in the device memory and on a media cardCannot play a song or video on a web Media troubleshootingTurn off the mass storage mode prompt Cannot open media filesMy device does not recognize my media card Browser basics BrowserBrowsing web pages Save a web page to a message list Move through a web page line by lineRefresh a web Stop loading a webViewing, copying, and forwarding addresses About bookmarks for web pages Browser bookmarksViewing pictures and playing media files Add a bookmark for a webDelete a bookmark for a web Change a bookmark for a webSend a bookmark for a web Add a bookmark folder for web pagesDelete a bookmark folder for web pages Web feedsRename a bookmark folder for web pages About web feedsMark a web feed title as opened or unopened View web feed contentListen to web feed content Change a web feedDelete a web feed Change the default browser viewBrowser options Change the home page or startChange font options for web pages Change options for pictures and animation on web pagesChange display options for web pages Set the character encoding for all web pagesClear the browser history About browser configurationsClear a browser cache Click Cache OperationsBrowser security Add a trusted content server Wtls optionsTurn off browser push Browser pushAbout browser push Browser push optionsSmsc Hosts MDS HostsProcess Smsc Process IPCannot set up automatic synchronization for bookmarks Browser troubleshootingNo browser is available on my device 118 Set the date and time Date, time, and alarmClick Update Time Click Set TimeChange the clock face Turn on bedside clock modeSet options for bedside clock mode Display a second time zoneChange alarm notification options Turn on the alarmSilence the alarm Set the timerDate, time, and alarm troubleshooting Change timer notification optionsTime on my device is incorrect Contacts Personal organizerContact basics Delete a contact View a contactChange a contact Search for contacts in your organizations address bookAssign a ring tone to a contact Customizing contactsAbout custom ring tones Add a caller ID picture for a contactAbout mailing lists Mailing listsDelete the caller ID picture for a contact Create a mailing listMultiple contact lists Change the display options for contacts Contact list optionsSort contacts or tasks Turn off the prompt that appears before you delete itemsCalendar Contact troubleshootingCalendar basics Schedule a meeting Schedule an alarmSchedule an appointment quickly in Day view Recurrence fieldsSwitch days in Day view Open an appointment, meeting, or alarmDelete an appointment, meeting, or alarm MeetingsCheck availability of meeting participants View your calendar when responding to a meetingRespond to a meeting invitation Click View CalendarCalendar options View tasks in a calendar Change the start and end time for daysChange the snooze time for reminders Change the first day of the weekView the number of calendar entries stored in a calendar Hide free time in Agenda viewChange how long your device stores calendar entries Click General Options Change the Keep Appointments fieldMultiple calendars Calendar shortcuts Calendar troubleshootingTasks Task basicsHide completed tasks Change a taskChange the status of a task Send a task or memoDelete a task Task list optionsView tasks in the calendar View the number of tasks or memos stored on your device MemosMemo basics Create a memoAbout categories CategoriesMemo list options Delete a memoSort contacts, tasks, or memos by category Create a category for contacts, tasks, or memosCategorize a contact, task, or memo Delete a contact, task, or memo from a categoryUse the calculator CalculatorConvert a measurement 144 Notification profiles Notification basicsPrevent notification during calls Change a notification profileDelete a notification profile Silence your deviceLED notification Turn off Bluetooth connection notificationTurn on wireless coverage notification LED notificationAbout custom notification Custom notificationChange the order of notification profile exceptions About custom ring tones Change a notification profile exceptionDelete a notification profile exception Assign a ring tone to a contactNotification profile troubleshooting My device is vibrating more times than expectedTyping Typing basicsTyping input methods Change the typing input language Type in Arabic or Russian using SureType technologyType in Arabic or Russian using multi-tap Arabic and Russian typing input methodsAbout typing in Japanese Type a symbol in JapaneseJapanese typing input method Type text in JapaneseCheck spelling Spelling checkerKorean typing input method Correct spelling while you typeAdd a word to the custom dictionary Check spelling automatically before sending email messagesChange options for checking spelling Change a word in the custom dictionaryStop adding items to the custom dictionary automatically Custom dictionaryAbout the custom dictionary Click Input OptionsCreate an AutoText entry AutoTextAbout AutoText Turn off AutoText for SMS text messagesDelete an AutoText entry Change an AutoText entryUndo an AutoText change Typing troubleshooting Cannot check spellingLanguage Change the input options for SureType technology Change the shortcut for switching typing input languagesChange the voice dialing language Change the display options for contacts Turn off the shortcut for switching typing input languagesLanguage troubleshooting Some characters do not appear correctly on my device164 Backlighting Display and keyboardDisplay options About organizing applications Set owner informationChange the display font Add an application folderHide an application icon Keyboard optionsMove an application icon Delete an application folderThemes Accessibility options Display troubleshootingNo application opens when I press a Convenience key Search for messages SearchMessages, attachments, and web pages Search criteriaManage message search results Search for messages by contact or subjectChange a saved search Organizer dataView a list of saved searches Delete a saved searchSearch for contacts in your organizations address book Manage contact lookup resultsSynchronization Reconcile email messages over the wireless networkDelete email messages over the wireless network About synchronizationAbout synchronization conflicts Synchronize organizer data over the wireless networkChange the Wireless Synchronization field to Yes Manage email reconciliation conflictsAbout backing up and restoring device data Prerequisites Restoring data over the wireless networkManage data synchronization conflicts Delete all device dataSynchronization troubleshooting Click Purge Deleted ItemsUser Guide 180 Bluetooth technology Bluetooth technology basicsClick Activate Bluetooth device Switch to a paired Bluetooth enabled device during a callShare contacts with a paired Bluetooth enabled car kit Click Transfer ContactsDelete a paired Bluetooth enabled device Bluetooth technology optionsRename a paired Bluetooth enabled device Restrict outgoing callsTurn off the prompt that appears when connecting or pairing Change the pairing name for your BlackBerry deviceTurn off a Bluetooth profile Bluetooth profiles My list of paired Bluetooth enabled devices does not appear Bluetooth technology troubleshootingCannot type a passkey on a Bluetooth enabled device Cannot pair with a Bluetooth enabled deviceCannot share contacts with a paired Bluetooth enabled device 188 About GPS technology GPS technology troubleshootingGPS technology Get your GPS locationUser Guide Maps Map basicsTrack your movement View a list of points of interest near a locationView points of interest on a map Show or hide a layer on a mapNavigation Maps bookmarksFile a bookmark for a location or route Map optionsAdd a bookmark folder for locations or routes Set the GPS receiver that you use to track your movementView north at the top of a map Keep backlighting on when you track your movementView status information at the top of a map Hide the tracking information at the bottom of a mapDiagonal lines appear on a map Maps troubleshootingView GPS location information for a picture on a map Click View on MapAdd a contact Turn on invitation passwordsBlackBerry Messenger Respond to an invitationGroups Conversations Send a vCard contact attachment Send a file to a contactSend a voice note to a contact Ping a contactCopy a conversation Start a conferenceView conference participants Clear a conversationAvailability Receive notification when a contact becomes available Click Set Alert204 Add an application Switch applicationsApplications View properties for an applicationAbout upgrading the BlackBerry Device Software Upgrade the BlackBerry Device SoftwareView the size of an application database Click Database SizesCannot add applications Application troubleshootingClick Wireless Upgrade Click Previous upgrade succeeded Click Delete Downgrade Data208 Turn off a wireless connection Wireless network coverageFind information about wireless coverage indicators Network connection indicatorsChange the connection speed for the wireless network Turn on wireless coverage notificationAbout the preferred wireless network list Click My Preferred Network List Change the order of preferred wireless networksClick Add Network Verify the status of network connections and services Turn off data serviceSwitch wireless networks manually About roamingConnect to a Wi-Fi network Wi-Fi connection settingsAbout connecting to a Wi-Fi network About Wi-Fi profilesChange the order of Wi-Fi profiles Delete a Wi-Fi profile Switch Wi-Fi networks manuallyPrevent your device from connecting to a Wi-Fi network Install a root certificate on your computerChange a Wi-Fi profile Advanced Wi-Fi connection settingsWi-Fi profile connection options Automatically obtain IP address and DNS Wi-Fi profile IP and DNS optionsIP Address Cannot connect to a wireless network Wireless network coverage troubleshootingCannot connect to a Wi-Fi network Cannot synchronize a certificate 220 Power, battery, and memory View the amount of available memory Format the device memory or a media cardBest practice Optimizing your device performance 223 224 Add a contact to your SIM card SIM cardAbout the SIM card phone book Copy contacts from your SIM card to your contact listStore SMS text messages on your SIM card Change a SIM card contactDelete a SIM card contact About SIM card securityChange the SIM card PIN code Change the display name for a phone number228 Security Security basicsPassword keeper Delete a password from the password keeper Change a password in the password keeperHide passwords in the password keeper Change the password keeper passwordSet a limit for password attempts in the password keeper Prevent password copyingEncryption Protect your device data About content protectionSet content protection strength About encryption keysAbout memory cleaning Memory cleaningAbout content compression Turn on memory cleaningDownload a certificate from an Ldap certificate server CertificatesCertificate basics Click CertificatesView properties for a certificate Certificate propertiesDelete a certificate View one type of certificate in the certificate listSend a certificate View the certificate chain for a certificateChange the trust status of a certificate Certificate status indicatorsCertificate status Revoke a certificateCertificate revocation reasons Certificate optionsChange the display name for a certificate Click Associate Addresses Add an email address to a certificateClick Add Address Certificate shortcuts Download an updated PGP key from an Ldap certificate serverPGP keys Download a personal PGP key from the PGP Universal ServerPGP key properties View properties for a PGP keySend a PGP key Clear the PGP data cache PGP key status PGP key status indicatorsDelete a PGP key Check the revocation status of a PGP keyRevoke a PGP key Change the trust status of a PGP keyPGP key revocation reasons PGP key options Change the display name for a PGP key Add a certificate server Certificate serversPGP key shortcuts Change connection information for a certificate serverSend connection information for a certificate server Connection options for Ldap certificate serversConnection options for Ocsp and CRL servers Delete a certificate serverChange when your device deletes the key store password Change the key store passwordSynchronize the key store password with the device password Key storesClick Key Stores Change the Certificate Service field Turn off automatic backup of key store dataChange the refresh rate for certificate revocation lists Turn on two-factor authentication About using a smart card with your deviceAbout two-factor authentication Smart cardsChange the User Authenticator field to Smart Card About smart password entryTurn off smart password entry Import a certificate from a smart cardUse a certificate to authenticate your smart card Switch smart password filtersPrerequisites Using authentication certificates Click Smart CardVPN settings Software tokensLog in to a VPN Change the user name and password for a VPN profilePrerequisites Logging in to a VPN Change the software token for a VPN profileVerify security software Reset connection permissions for third-party applicationsAbout security self-tests Third-party application controlConnection permissions for third-party applications Turn on safe modeSet permissions for a third-party application Expand Connections, Interactions, or User DataInteraction permissions for third-party applications Data permissions for third-party applications Security troubleshootingCannot unlock my device using my smart card Cannot download a certificateUser Guide 260 Service books Service books and diagnostic reportsDiagnostic reports Delete a diagnostic report View a diagnostic reportSubmit a diagnostic report Set a default recipient for diagnostic reportsAbout Wi-Fi diagnostic reports Wi-Fi diagnostic reportsCannot run or submit a diagnostic report Submit a Wi-Fi diagnostic reportSet a default recipient for Wi-Fi diagnostic reports About BrickBreaker BrickBreakerBrickBreaker capsules Play BrickBreaker Adjust the volumeBrickBreaker scoring Set the paddle speedClick Send High Score Check the high scores on the BrickBreaker web siteClick High Scores 268 BlackBerry MDS BlackBerry enabled deviceGlossary CertificateMass storage mode Ldap certificate serverPersonal PGP key Ocsp serverPersonal certificate Private keyTriple DES WPA 274 Legal notice 275User Guide 506,865 109,390 511,073 228,054 535,239 267,261