228 | Blackberry 9000 manual

User Guide

Security

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Blackberry 9000 manual 228

Contents

User Guide SWD-412896-0704053732-001 Contents 103 123 171 197 229 261 User Guide Phone shortcuts ShortcutsBlackBerry basics shortcuts Message shortcuts Move around a message list Attachment shortcutsA message list A spreadsheet Browser shortcuts Camera and video camera shortcutsMedia shortcuts On a web Navigate a web Calendar shortcutsTyping shortcuts Map shortcuts Insert symbolsSearch shortcuts Work with text Phone Phone Phone basics Make a call when the device is locked Dial using numbers or lettersSwitch applications during a call Turn on the speakerphone Volume Emergency calls Improve sound quality during a call Change the voice mail access numberVoice mail Improve sound quality for all calls Speed dial Voice dialing Change the voice dialing language Check a status using a voice commandTurn off choice lists for voice commands Turn off voice prompts Set playback options for voice dialing Set the matching sensitivity level for voice commandsConference calls Improve voice recognition of numbers Caller ID Delete the caller ID picture for a contact Call logsChange the caller ID picture for a contact About call logs Send a call log Add notes to a call logChange call log notes Delete call log notes Turn on call waiting Call waitingCall forwarding About call forwarding Delete a call forwarding phone number Add a call forwarding phone numberChange a call forwarding phone number Click New Number Call blocking Fixed dialing Add a contact to your fixed dialing list Click Enable FDN ModeTurn on fixed dialing Change a contact in your fixed dialing list Delete a contact from your fixed dialing list Set the default country code and area codeSmart dialing About smart dialing About TTY support TTY supportMultiple phone numbers Turn on TTY support Phone options Switch the active phone numberHide or display your phone number when you make calls Turn on dialing from the Lock screen Turn off the prompt that appears before you delete items Reset a call timerClick Last Call or Total Calls Click Clear Timer My phone number appears as Unknown in the phone application Phone troubleshootingCannot make or receive calls Cannot check my voice mail Cannot make calls using a voice commandSome features are not available on my device Cannot make a conference call User Guide Messages Composing messages MessagesMessage basics Delete the disclaimer from an email message Sending messagesAdd a signature Create a link for a PIN Send an MMS message Send a PIN messageSend an SMS text message Managing messages Mark a message as opened or unopened Save a messageSearch for text in a message, in an attachment, or on a web View an address instead of a display name Delete the original text from a reply message Email messagesEmail message basics File an email message Change the Save Copy In Sent Folder field to No Add, change, or delete an email message folderClick Folder Redirection Create an email message filter Email message filtersAbout email message filters Options for email message filters Turn on an email message filter Change an email message filter Delete an email message filter Email message optionsPrioritize email message filters Check spelling automatically before sending email messages Stop loading pictures in Html email messages Request delivery or read confirmation for email messagesView email messages in plain text format Hide filed email messages Receive only the first section of long email messages PIN messagesAbout PIN messages Stop forwarding email messages to your device Send a PIN message SMS text messagesFind your PIN Set a high importance level for received PIN messages Delete the history from an SMS text message Options for SMS text messagesFind your SMS phone number Turn off AutoText for SMS text messages Request delivery notification for all SMS text messages Set a wireless network type for sending SMS text messagesStore SMS text messages on your SIM card Turn on cell broadcasting Cell broadcastingAbout cell broadcasting Stop receiving messages from a cell broadcast channel Rename a cell broadcast channel MMS messagesMMS message basics About MMS messages Attach a media file to an MMS message MMS message attachmentsCreate a slide show in an MMS message Attach a contact or appointment to an MMS message Save a media file from an MMS message MMS message optionsAdd a contact to your contact list from an MMS message Request delivery or read notification for an MMS message View the size of an MMS message before sending it Stop receiving MMS messages when roamingMessage list options Block MMS messages Change how a message list displays messages Click General SettingsSet how long your device stores messages Use one message list or multiple message lists Hide the new or unopened message indicatorAbout multiple message lists Hide sent messages Add a contact to your allowed sender list Click Configure ExceptionsBlock incoming messages Click Firewall Add PIN Reset a blocked message counterClick Reset Count or Reset All Counts About signing and encrypting messages MIME-protected messagesMIME-protected message basics Sign or encrypt a message Download the certificate used to sign or encrypt a message Attachment indicators in S/MIME-protected messagesAttach a certificate to a message Add a certificate from a message View the certificate used to sign or encrypt a message Digital signature indicatorsMIME-protected message status View encryption information for a weakly encrypted message MIME-protected message options Encryption status indicatorsChange the default signing and encryption option Check the status of a certificate or certificate chain About message classifications Change the default message classificationChange the size of S/MIME indicators in messages Change the Message Viewer Icons field Change the Request S/MIME Receipts field to Yes MIME-protected message troubleshootingCannot open an attachment in an encrypted message Change the Warn about truncated messages field to No Encrypt a PGP protected message with a pass phrase PGP protected messagesPGP protected message basics Attach a PGP key to a message Add a PGP key from a message Attachment indicators in PGP protected messagesDownload the PGP key used to sign or encrypt a message Add a PGP key from an attachment Click Display Senders PGP Key or Display Encryption PGP key PGP protected message statusView the PGP key used to sign or encrypt a message PGP protected message options Change your signing and encryption key Change the size of PGP indicators in messages Change the encryption algorithms for PGP protected messages Change the Warn about problems with my PGP keys field to No Message troubleshootingPGP protected message troubleshooting Cannot send messages Am not receiving messages Cannot file email messages Some messages no longer appear on my device Cannot send SMS text messagesAm not receiving SMS text messages Message or attachment does not appear or is truncated Email message filters are not working correctly Html email messages do not appear correctlySome email message folders appear dimmed Cannot turn on cell broadcasting View a list of saved searches Attachments Attachment basics Set font options for an attachment Open a link in an attachmentView properties for an attachment Search for text in a message, in an attachment, or on a web Document attachments Spreadsheet attachments Media attachments Presentation attachments About vCard contact attachments Click Add to Contacts or Update ContactVCard contact attachments Open a vCard contact attachment Question mark appears on a slide Attachment troubleshootingSkipped content bar appears in a document Camera and video camera Pan a picture Camera and video cameraTake a picture Zoom in to or out from a picture Camera and video camera options Apply a color effect to pictures or videos Flash dims or turns off Camera and video camera troubleshootingCannot save pictures or videos Some pictures that I take are blurry About transferring media files MediaTransferring and downloading media files Save a song or video from a web Download a ring tone Receive a media file using Bluetooth technologySend a media file Download a Home screen background Playing media files and recording voice notes Search for a media file Switch applications during a songAmplify the volume Record a voice note Playlists Keep backlighting on when you play a videoManaging media files About playlists Repeat a playlist Change a standard playlistCreate an automatic playlist Click Playlists Move a media file View properties for a media fileRename a media file Rename a playlist View a picture Viewing picturesDelete a media file Use a picture as the Home screen background Zoom in to or out from a picture Change the number of seconds between slides in a slide showView pictures by name Pan a picture Sort pictures Managing picturesSave a picture Hide album art from picture folders Delete a picture or picture folder Media card and mass storage mode optionsMove a picture About media cards About file encryption Turn off mass storage modeView the amount of available memory Encrypt the files in the device memory and on a media card Cannot play a song or video on a web Media troubleshootingTurn off the mass storage mode prompt Cannot open media files My device does not recognize my media card Browsing web pages BrowserBrowser basics Save a web page to a message list Move through a web page line by lineRefresh a web Stop loading a web Viewing, copying, and forwarding addresses About bookmarks for web pages Browser bookmarksViewing pictures and playing media files Add a bookmark for a web Delete a bookmark for a web Change a bookmark for a webSend a bookmark for a web Add a bookmark folder for web pages Delete a bookmark folder for web pages Web feedsRename a bookmark folder for web pages About web feeds Mark a web feed title as opened or unopened View web feed contentListen to web feed content Change a web feed Delete a web feed Change the default browser viewBrowser options Change the home page or start Change font options for web pages Change options for pictures and animation on web pagesChange display options for web pages Set the character encoding for all web pages Clear the browser history About browser configurationsClear a browser cache Click Cache Operations Browser security Add a trusted content server Wtls options Turn off browser push Browser pushAbout browser push Browser push options Smsc Hosts MDS HostsProcess Smsc Process IP No browser is available on my device Browser troubleshootingCannot set up automatic synchronization for bookmarks 118 Set the date and time Date, time, and alarmClick Update Time Click Set Time Change the clock face Turn on bedside clock modeSet options for bedside clock mode Display a second time zone Change alarm notification options Turn on the alarmSilence the alarm Set the timer Time on my device is incorrect Change timer notification optionsDate, time, and alarm troubleshooting Contact basics Personal organizerContacts Delete a contact View a contactChange a contact Search for contacts in your organizations address book Assign a ring tone to a contact Customizing contactsAbout custom ring tones Add a caller ID picture for a contact About mailing lists Mailing listsDelete the caller ID picture for a contact Create a mailing list Multiple contact lists Change the display options for contacts Contact list optionsSort contacts or tasks Turn off the prompt that appears before you delete items Calendar basics Contact troubleshootingCalendar Schedule a meeting Schedule an alarmSchedule an appointment quickly in Day view Recurrence fields Switch days in Day view Open an appointment, meeting, or alarmDelete an appointment, meeting, or alarm Meetings Check availability of meeting participants View your calendar when responding to a meetingRespond to a meeting invitation Click View Calendar Calendar options View tasks in a calendar Change the start and end time for daysChange the snooze time for reminders Change the first day of the week View the number of calendar entries stored in a calendar Hide free time in Agenda viewChange how long your device stores calendar entries Click General Options Change the Keep Appointments field Multiple calendars Calendar shortcuts Calendar troubleshootingTasks Task basics Hide completed tasks Change a taskChange the status of a task Send a task or memo View tasks in the calendar Task list optionsDelete a task View the number of tasks or memos stored on your device MemosMemo basics Create a memo About categories CategoriesMemo list options Delete a memo Sort contacts, tasks, or memos by category Create a category for contacts, tasks, or memosCategorize a contact, task, or memo Delete a contact, task, or memo from a category Convert a measurement CalculatorUse the calculator 144 Notification profiles Notification basics Prevent notification during calls Change a notification profileDelete a notification profile Silence your device LED notification Turn off Bluetooth connection notificationTurn on wireless coverage notification LED notification Change the order of notification profile exceptions Custom notificationAbout custom notification About custom ring tones Change a notification profile exceptionDelete a notification profile exception Assign a ring tone to a contact Notification profile troubleshooting My device is vibrating more times than expected Typing Typing basics Typing input methods Change the typing input language Type in Arabic or Russian using SureType technologyType in Arabic or Russian using multi-tap Arabic and Russian typing input methods About typing in Japanese Type a symbol in JapaneseJapanese typing input method Type text in Japanese Check spelling Spelling checkerKorean typing input method Correct spelling while you type Add a word to the custom dictionary Check spelling automatically before sending email messagesChange options for checking spelling Change a word in the custom dictionary Stop adding items to the custom dictionary automatically Custom dictionaryAbout the custom dictionary Click Input Options Create an AutoText entry AutoTextAbout AutoText Turn off AutoText for SMS text messages Undo an AutoText change Change an AutoText entryDelete an AutoText entry Typing troubleshooting Cannot check spelling Language Change the voice dialing language Change the shortcut for switching typing input languagesChange the input options for SureType technology Change the display options for contacts Turn off the shortcut for switching typing input languagesLanguage troubleshooting Some characters do not appear correctly on my device 164 Display options Display and keyboardBacklighting About organizing applications Set owner informationChange the display font Add an application folder Hide an application icon Keyboard optionsMove an application icon Delete an application folder Themes Accessibility options Display troubleshooting No application opens when I press a Convenience key Search for messages SearchMessages, attachments, and web pages Search criteria Manage message search results Search for messages by contact or subject Change a saved search Organizer dataView a list of saved searches Delete a saved search Search for contacts in your organizations address book Manage contact lookup results Synchronization Reconcile email messages over the wireless networkDelete email messages over the wireless network About synchronization About synchronization conflicts Synchronize organizer data over the wireless networkChange the Wireless Synchronization field to Yes Manage email reconciliation conflicts About backing up and restoring device data Prerequisites Restoring data over the wireless networkManage data synchronization conflicts Delete all device data Synchronization troubleshooting Click Purge Deleted Items User Guide 180 Bluetooth technology Bluetooth technology basics Click Activate Bluetooth device Switch to a paired Bluetooth enabled device during a callShare contacts with a paired Bluetooth enabled car kit Click Transfer Contacts Delete a paired Bluetooth enabled device Bluetooth technology optionsRename a paired Bluetooth enabled device Restrict outgoing calls Turn off a Bluetooth profile Change the pairing name for your BlackBerry deviceTurn off the prompt that appears when connecting or pairing Bluetooth profiles My list of paired Bluetooth enabled devices does not appear Bluetooth technology troubleshootingCannot type a passkey on a Bluetooth enabled device Cannot pair with a Bluetooth enabled device Cannot share contacts with a paired Bluetooth enabled device 188 About GPS technology GPS technology troubleshootingGPS technology Get your GPS location User Guide Maps Map basics Track your movement View a list of points of interest near a locationView points of interest on a map Show or hide a layer on a map Navigation Maps bookmarks File a bookmark for a location or route Map optionsAdd a bookmark folder for locations or routes Set the GPS receiver that you use to track your movement View north at the top of a map Keep backlighting on when you track your movementView status information at the top of a map Hide the tracking information at the bottom of a map Diagonal lines appear on a map Maps troubleshootingView GPS location information for a picture on a map Click View on Map Add a contact Turn on invitation passwordsBlackBerry Messenger Respond to an invitation Groups Conversations Send a vCard contact attachment Send a file to a contactSend a voice note to a contact Ping a contact Copy a conversation Start a conferenceView conference participants Clear a conversation Availability Receive notification when a contact becomes available Click Set Alert 204 Add an application Switch applicationsApplications View properties for an application About upgrading the BlackBerry Device Software Upgrade the BlackBerry Device SoftwareView the size of an application database Click Database Sizes Cannot add applications Application troubleshootingClick Wireless Upgrade Click Previous upgrade succeeded Click Delete Downgrade Data 208 Turn off a wireless connection Wireless network coverageFind information about wireless coverage indicators Network connection indicators About the preferred wireless network list Turn on wireless coverage notificationChange the connection speed for the wireless network Click Add Network Change the order of preferred wireless networksClick My Preferred Network List Verify the status of network connections and services Turn off data serviceSwitch wireless networks manually About roaming Connect to a Wi-Fi network Wi-Fi connection settingsAbout connecting to a Wi-Fi network About Wi-Fi profiles Change the order of Wi-Fi profiles Delete a Wi-Fi profile Switch Wi-Fi networks manuallyPrevent your device from connecting to a Wi-Fi network Install a root certificate on your computer Wi-Fi profile connection options Advanced Wi-Fi connection settingsChange a Wi-Fi profile IP Address Wi-Fi profile IP and DNS optionsAutomatically obtain IP address and DNS Cannot connect to a Wi-Fi network Wireless network coverage troubleshootingCannot connect to a wireless network Cannot synchronize a certificate 220 Power, battery, and memory Best practice Optimizing your device performance Format the device memory or a media cardView the amount of available memory 223 224 Add a contact to your SIM card SIM cardAbout the SIM card phone book Copy contacts from your SIM card to your contact list Store SMS text messages on your SIM card Change a SIM card contactDelete a SIM card contact About SIM card security Change the SIM card PIN code Change the display name for a phone number 228 Security Security basics Password keeper Delete a password from the password keeper Change a password in the password keeperHide passwords in the password keeper Change the password keeper password Encryption Prevent password copyingSet a limit for password attempts in the password keeper Protect your device data About content protectionSet content protection strength About encryption keys About memory cleaning Memory cleaningAbout content compression Turn on memory cleaning Download a certificate from an Ldap certificate server CertificatesCertificate basics Click Certificates View properties for a certificate Certificate properties Delete a certificate View one type of certificate in the certificate listSend a certificate View the certificate chain for a certificate Change the trust status of a certificate Certificate status indicatorsCertificate status Revoke a certificate Change the display name for a certificate Certificate optionsCertificate revocation reasons Click Add Address Add an email address to a certificateClick Associate Addresses Certificate shortcuts Download an updated PGP key from an Ldap certificate serverPGP keys Download a personal PGP key from the PGP Universal Server Send a PGP key View properties for a PGP keyPGP key properties Clear the PGP data cache PGP key status PGP key status indicatorsDelete a PGP key Check the revocation status of a PGP key PGP key revocation reasons Change the trust status of a PGP keyRevoke a PGP key PGP key options Change the display name for a PGP key Add a certificate server Certificate serversPGP key shortcuts Change connection information for a certificate server Send connection information for a certificate server Connection options for Ldap certificate serversConnection options for Ocsp and CRL servers Delete a certificate server Change when your device deletes the key store password Change the key store passwordSynchronize the key store password with the device password Key stores Change the refresh rate for certificate revocation lists Turn off automatic backup of key store dataClick Key Stores Change the Certificate Service field Turn on two-factor authentication About using a smart card with your deviceAbout two-factor authentication Smart cards Change the User Authenticator field to Smart Card About smart password entryTurn off smart password entry Import a certificate from a smart card Use a certificate to authenticate your smart card Switch smart password filtersPrerequisites Using authentication certificates Click Smart Card VPN settings Software tokens Log in to a VPN Change the user name and password for a VPN profilePrerequisites Logging in to a VPN Change the software token for a VPN profile Verify security software Reset connection permissions for third-party applicationsAbout security self-tests Third-party application control Connection permissions for third-party applications Turn on safe modeSet permissions for a third-party application Expand Connections, Interactions, or User Data Interaction permissions for third-party applications Data permissions for third-party applications Security troubleshootingCannot unlock my device using my smart card Cannot download a certificate User Guide 260 Diagnostic reports Service books and diagnostic reportsService books Delete a diagnostic report View a diagnostic reportSubmit a diagnostic report Set a default recipient for diagnostic reports About Wi-Fi diagnostic reports Wi-Fi diagnostic reportsCannot run or submit a diagnostic report Submit a Wi-Fi diagnostic report Set a default recipient for Wi-Fi diagnostic reports BrickBreaker capsules BrickBreakerAbout BrickBreaker Play BrickBreaker Adjust the volumeBrickBreaker scoring Set the paddle speed Click High Scores Check the high scores on the BrickBreaker web siteClick Send High Score 268 BlackBerry MDS BlackBerry enabled deviceGlossary Certificate Mass storage mode Ldap certificate server Personal PGP key Ocsp serverPersonal certificate Private key Triple DES WPA 274 Legal notice 275 User Guide 506,865 109,390 511,073 228,054 535,239 267,261