Lexmark 19Z0200, 432, 19Z0101 Toner rubs off, Troubleshooting 284, Charge Rolls MAY be Defective

Troubleshooting 284

THE CHARGE ROLLS MAY BE DEFECTIVE

Replace the charge rolls.

THERE IS TONER IN THE PAPER PATH

Contact Customer Support.

Toner rubs off

These are possible solutions. Try one or more of the following:

CHECK THE PAPER TYPE SETTING

Make sure the paper type setting matches the paper loaded in the tray:

1From the printer control panel Paper menu, check the Paper Type setting.

2Before sending the job to print, specify the correct type setting:

•For Windows users, specify the type from Print Properties.

•For Macintosh users, specify the type from the Print dialog.

CHECK THE PAPER TEXTURE SETTING

From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the tray.