December
Users Guide
Contents
Printing
Paper and specialty media guidelines
Copying
Mailing
Scanning to an FTP address
Faxing
Scanning to a computer or flash drive
Understanding printer menus
Troubleshooting 217
Administrative support 214
Maintaining the printer 198
287
Index 304
Power consumption
Safety information
Safety information
Page
Thank you for choosing this printer
Learning about the printer
Finding information about the printer
Learning about the printer
Other countries and regions -See the printed
Selecting a location for the printer
Basic model
Printer configurations
Scanner
Printer control panel
Basic functions of the scanner
Configured model
Finisher
High capacity feeder
Using the scanner glass
Using the ADF
Understanding the ADF and scanner glass
You can use the ADF or the scanner glass to scan documents
Description
Understanding the printer control panel
Home Press to return to the home screen
Understanding the home screen
Display item Function
Other buttons that may appear on the home screen
Display item Description
Sample touch screen
Using the touch-screen buttons
Display item
Button Function Home Returns to the home screen
Button
Other touch-screen buttons
Button Function
Button Function Up arrow Moves up to the next screen
Feature Description
Features
Minimizing your printers environmental impact
Using recycled paper and other office papers
Saving paper and toner
Minimizing your printers environmental impact
Using the Embedded Web Server
Adjusting Power Saver
Using the printer control panel
Saving energy
Touch Settings Touch General Settings Touch Quiet Mode
To select a Quiet Mode setting On the home screen, touch
Touch the arrows to select a setting Touch Submit
Recycling
Returning Lexmark cartridges for reuse or recycling
Installing internal options
Additional printer setup
Additional printer setup
Available internal options
Accessing the system board to install internal options
Installing a memory card
Page
Plastic pins
Installing a flash memory or firmware card
Metal pins
Push the card firmly into place
Installing an internal print server or port interface card
Installing a printer hard disk
Page
Gently insert the system board into the printer
Reinstalling the system board
Order of installation
Installing hardware options
Installing optional trays
Attaching cables
Touch Menu Settings
Verifying printer setup
Printing a menu settings
Printing a network setup
Setting up the printer software
Installing the printer software
Windows
For Windows users
Updating available options in the printer driver
For Macintosh users
Macintosh
Follow these instructions if your printer model is wireless
Setting up wireless printing
Preparing to set up the printer on a wireless network
Installing the printer on a wireless network Windows
Prepare to configure the printer
Installing the printer on a wireless network Macintosh
Enter the printer information
Reports Network Setup Page or
Mac OS X version 10.5 or later
Applications Internet Connect AirPort
Configure your computer to use the printer wirelessly
Configure the printer for wireless access
Click Default Browser tab More Printers
Installing the printer on an Ethernet network
Double‑click Printer Setup Utility or Print Center
Select Ethernet connection, and then click Continue
Mac OS X version 10.4 or earlier
Mac OS X version 10.5 or later
Mac OS X version
From the first pop‑up menu, select AppleTalk
For Windows users
Setting up serial printing
Click Continue Finish
Windows
Windows 7 or earlier
Additional printer setup
Configuring Universal paper settings
Setting the Paper Size and Paper Type
Loading paper and specialty media
Specify a unit of measurement
Loading the standard or optional 500‑sheet trays
Long ‑edge orientation Short ‑edge orientation
Touch Size Sensing
Touch Exit Configuration Menu
Loading A5 or Statement paper sizes
Loading the 2000‑sheet high capacity feeder
Loading B5 or Executive paper sizes
Page
Loading the 2,000-sheet dual input trays
Page
Loading the multipurpose feeder
Page
Linking and unlinking trays
Press Exit Config Menu
Linking trays
Unlinking trays
Changing a Custom Type x name
Assigning a custom paper type name
Click Paper Menu Click Custom Name
Type a name for the paper type in a Custom Name x box
Click Custom Types
Loading paper and specialty media Click Submit
Paper guidelines
Paper characteristics
Paper and specialty media guidelines
Unacceptable paper
Fiber content
Selecting paper
Selecting preprinted forms and letterhead
Storing paper
Supported paper sizes, types, and weights
Supported paper sizes
Basic input trays
Tabloid
Letter
Legal
Executive
Optional input trays
Monarch
Supported paper types and weights
Printer engine supports 38-128 g/m2 16-32 lb paper weights
Paper and specialty media guidelines
Printing
Click Properties, Preferences, Options, or Setup
Printing a document
Printing
Printing on specialty media
Tips on using letterhead
Placing paper in the trays
Orienting the paper for long‑ or short‑edge printing
Without finisher With finisher
High capacity feeder
Tips on using envelopes
Tips on using transparencies
Multipurpose tray
Simplex one-sided printing Duplex two-sided printing
Page
Holding jobs in the printer
Printing confidential and other held jobs
Printing confidential and other held jobs from Windows
Job type
Touch Confidential Jobs
Printing Touch your user name
Printing from a flash drive
Printing a font sample list
Printing information pages
Printing a directory list
Printing the print quality test pages
Canceling a print job from the printer control panel
Canceling a print job
Canceling a print job from the computer
Touch Delete Selected Jobs
Finisher Bin
Supported finishing features
Standard bin
Finisher Bin 2 finishing features
Bin 3 finishing features
Adjusting toner darkness
Click Settings Click Print Settings Click Quality Menu
Adjust the toner darkness setting Click Submit
Copying
Copying using the ADF
Making copies
Making a quick copy
Copying photos
Copying using the scanner glass
Copying on specialty media
Making transparencies
Making copies using paper from a selected tray
Customizing copy settings
Copying to letterhead
Copying from one size to another
Example 2 Copying to a single paper size
Copying a document that contains mixed paper sizes
Example 1 Copying to mixed paper sizes
Reducing or enlarging copies
Adjusting copy quality
Copying on both sides of the paper duplexing
Placing separator sheets between copies
Collating copies
Touch Separator Sheets
Select one of the following
Between Pages
Copying multiple pages onto a single sheet
Touch Done Touch Copy It
Touch Paper Saver
Creating a custom job job build
Placing information on copies
Placing the date and time at the top of each
Touch Custom Job
Canceling a copy job while the document is in the ADF
Canceling a copy job
Canceling a copy job while the pages are being printed
Placing an overlay message on each
Copy from
Understanding the copy screens and options
Copy to
Scale
Sides Duplex
Content
Collate
Options
Custom Job
Advanced Imaging
Separator Sheets
Margin Shift
Question Tip
Improving copy quality
Click Settings
Setting up the e-mail function
Click E-mail Settings Click Setup E-mail Server
Mailing
Creating an e-mail shortcut using the Embedded Web Server
Configuring the e‑mail settings
Creating an e-mail shortcut using the touch screen
Creating an e-mail shortcut
Sending an e‑mail using a shortcut number
Sending an e-mail using the touch screen
Sending an e-mail using the address book
Mailing a document
Adding e-mail subject and message information
Customizing e-mail settings
Changing the output file type
Mailing 101
Mailing color documents
Canceling an e-mail
Understanding e-mail options
Original Size
Orientation
Resolution
Binding
Mail Subject
Advanced Options
Using the printer control panel for fax setup
Initial fax setup
Faxing
Getting printer ready to fax
Click Settings Click Fax Settings Click Analog Fax Setup
Using the Embedded Web Server for fax setup
Equipment and service options Fax connection setup
Choosing a fax connection
Faxing 107
Connecting to an analog telephone line
Connecting to a DSL service
Connecting to a distinctive ring service
Connecting to a PBX or Isdn system
Touch Settings Touch Fax Settings Touch Analog Fax Settings
Faxing 108
Touch Distinctive Ring Settings
Connecting to an adapter for your country or region
Faxing 109
Country/region
Setting the date and time
Setting the outgoing fax name and number
Sending a fax using the printer control panel
Click Settings Click Security Click Set Date and Time
Creating shortcuts
Sending a fax using the computer
Creating a fax destination shortcut using the touch screen
Using fax shortcuts
Using shortcuts and the address book
Using the address book
Faxing 113
Changing the fax resolution
Customizing fax settings
Making a fax lighter or darker
Sending a fax at a scheduled time
Touch Delayed Send
Canceling an outgoing fax
Viewing a fax log
Blocking junk faxes
Faxing 116
Understanding fax options
Faxing 117
Improving fax quality
Holding faxes
Holding and forwarding faxes
Forwarding a fax
Faxing 118
Print Print and Forward
Click Fax Settings Click Analog Fax Setup
Fax ‑mail
ESF
Scanning to an FTP address
Scanning to an FTP address using the keypad
Scanning to an FTP address
Scanning to an FTP address 120
Scanning to an FTP address using the address book
Scanning to an FTP address using a shortcut number
Creating an FTP shortcut using the Embedded Web Server
Click FTP Shortcut Setup
Understanding FTP options
Creating an FTP shortcut using the touch screen
Scanning to an FTP address 123
Scanning to an FTP address 124
Improving FTP quality
Scanning to a computer
Scanning to a computer or flash drive
Scanning to a computer or flash drive 125
Click Scan Profile Click Create Scan Profile
Scanning to a flash drive
Quick Setup
Understanding scan profile options
Format Type
Color
Default Content
Compression
Scanning to a computer or flash drive 128
Improving scan quality
Advanced Imaging
Understanding printer menus
To access the menus, touch on the home screen
Menus list
Understanding printer menus 129
Paper menu
Default Source menu
Paper Size/Type menu
Understanding printer menus 130
MP Feeder Size
Understanding printer menus 131
Tray x Type
Manual Paper Size
Understanding printer menus 132
MP Feeder Type
Understanding printer menus 133
Configure MP menu
Understanding printer menus 134
Substitute Size menu
Paper Texture menu
Understanding printer menus 135
Understanding printer menus 136
Paper Loading menu
Custom Names menu
Custom Types menu
Understanding printer menus 137
Menu item Definition
Custom Scan Sizes menu
Universal Setup menu
Custom Bin Names menu
Understanding printer menus 138
Understanding printer menus 139
Bin Setup menu
Understanding printer menus 140
Reports menu
Understanding printer menus 141
Active NIC menu
Network/Ports menu
Standard Network or Network x menus
Understanding printer menus 142
Understanding printer menus 143
USB Buffer
Standard USB menu
Understanding printer menus 144
Network Card menu
Network Reports menu
Understanding printer menus 145
This menu is available from the Network/Ports menu
Understanding printer menus 146
TCP/IP menu
Understanding printer menus 147
IPv6 menu
Network/Ports Network x Net x Setup Wireless
Wireless menu
AppleTalk menu
Understanding printer menus 148
Use the following menu to configure the Smtp server
Smtp Setup menu
NetWare menu
LexLink menu
Understanding printer menus 150
Miscellaneous menu
Security menu
Confidential Print menu
Understanding printer menus 151
Understanding printer menus 152
Disk Wiping menu
Understanding printer menus 153
Security Audit Log menu
Set Date and Time menu
Understanding printer menus 154
Settings menu
General Settings menu
Understanding printer menus 155
Run Initial setup
Eco-Mode
Paper Sizes
Understanding printer menus 156
Alarms
Timeouts
Understanding printer menus 157
Print Recovery
Factory Defaults
Understanding printer menus 158
Copy Settings menu
Understanding printer menus 159
Header/Footer
Understanding printer menus 160
Understanding printer menus 161
Understanding printer menus 162
Fax Settings menu
Fax Mode Analog Fax Setup menu
Understanding printer menus 163
General Fax Settings
Understanding printer menus 164
Fax Send Settings
Understanding printer menus 165
Understanding printer menus 166
Understanding printer menus 167
Fax Receive Settings
Understanding printer menus 168
Fax Log Settings
Distinctive Rings
Speaker Settings
Understanding printer menus 169
Menu item Single Ring
Understanding printer menus 170
Fax Mode Fax Server Setup menu
Fax Server Setup
Understanding printer menus 171
‑mail Settings menu
Format
Understanding printer menus 172
Color
Understanding printer menus 173
Jpeg Quality
Understanding printer menus 174
‑mail images sent as
‑mail Bit Depth
Use cc/bcc
Understanding printer menus 175
Understanding printer menus 176
FTP Settings menu
Understanding printer menus 177
Base File Name
Understanding printer menus 178
FTP bit Depth
Understanding printer menus 179
Scan Settings
Flash Drive menu
Understanding printer menus 180
Scan bit Depth
Understanding printer menus 181
Photo Jpeg Quality
Copies
Print Settings
Understanding printer menus 182
Duplex Binding
Understanding printer menus 183
‑up pages/side
‑up Border
Understanding printer menus 184
Print Settings
Setup menu
Print Area
Understanding printer menus 185
Download Target
Job Accounting
Understanding printer menus 186
Finishing menu
Menu item Resource Save
Print All Order
‑up pages ‑side
Understanding printer menus 187
Understanding printer menus 188
Quality menu
Understanding printer menus 189
Utilities menu
Menu item Scale to Fit
Understanding printer menus 190
Understanding printer menus 191
PostScript menu
PCL Emul menu
Understanding printer menus 192
Symbol Set
PCL Emulation Settings
Tray Renumber
Understanding printer menus 193
Understanding printer menus 194
Html menu
Font Size
Scale
Image menu
Booklet Adjustments menu
XPS menu
Understanding printer menus 195
Help menu
Touch Booklet Adjustments
Understanding printer menus 197
Maintaining the printer 198
Cleaning the exterior of the printer
Maintaining the printer
Adjusting scanner registration
Cleaning the scanner glass
Maintaining the printer 199
Touch Scanner Test
Conserving supplies
Storing supplies
Checking the status of supplies
Checking the status of supplies from a network computer
Ordering supplies
Ordering a maintenance kit
Ordering toner cartridges
Ordering a photoconductor kit
Replacing supplies
Ordering a cleaning kit
Ordering staple cartridges
Replacing the toner cartridge
Page
Replacing the photoconductor
Maintaining the printer 205
Page
Page
Page
Before moving the printer
Moving the printer
Removing the optional trays
Page
Page
Maintaining the printer 213
Moving the printer to another location
Shipping the printer
Checking the virtual display
Administrative support
Administrative support 214
Click Device Status
Administrative support 215
Checking the device status
Administrative support 216
Restoring the factory default settings
Solving basic problems
Troubleshooting
Solving basic printer problems
Embedded Web Server does not open
Understanding printer messages
Troubleshooting 218
Change input src to Custom Type Name
Change input src to Custom Type Name load orientation
Change input src to Custom String load orientation
Troubleshooting 219
Change input src to size
Change input src to size load orientation
Check input src guides
Change input src to type size load orientation
Check input src orientation or guides
Close door
Disk Full ‑ Scan Job Canceled
Weblink server not set up. Contact system administrator
Fax Station Name not set up
Fax Station Number not set up
Load src with
Insert Tray
Load input src with Custom Type Name
Load input src with Custom String
Load input src with size
Troubleshooting 223 Cancel the current job
Load manual feeder with
Load Manual Feeder with Custom Type Name
Load Manual Feeder with type size
Load Manual Feeder with size
Load Staples G5, G11, G12
Memory full, cannot print faxes
Remove paper from standard output bin
Restore Held Jobs?
Replace all originals if restarting job
Remove the stack of paper from the standard exit bin
Some held jobs were not restored
Scanner Jam Access Cover Open
Replace jammed originals if restarting job
Scan Document Too Long
Yy Replace defective or missing cartridge
Insufficient memory to support Resource Save feature
Cartridge part number unsupported by device
Short paper
Ppds font error
Insufficient memory, some held jobs will not be restored
Insufficient memory for Flash Memory Defragment operation
Insufficient memory, some Held Jobs were deleted
Serial option x error
Network x software error
Standard network software error
Defective flash detected
Serial port x disabled
Parallel port x disabled
Standard parallel port disabled
Standard USB port disabled
Configuration change, held jobs were not restored
USB port x disabled
Too many disks installed
Too many flash options installed
Too many trays attached
Routine maintenance needed
Remove defective disk
Disk full
Clearing jams
Paper recommendations
Understanding jam numbers and locations
Open Door A, and then remove the jam
Troubleshooting 235
Jam numbers What to do
Paper jams
Troubleshooting 236
Paper jam
Troubleshooting 237
Paper jam
Troubleshooting 238
203, 230-231 paper jams
Open Door D
Page
Page
Open Door D Remove the jam Close Door D
Troubleshooting 242
Page
Jam in Tray
Troubleshooting 244
24x paper jam
Clearing Area a
Troubleshooting 245
Clearing Area B
Troubleshooting 246
Open Door B Pull the jam up and toward you Close Door B
Touch Continue
Open Door C Pull the jam up and toward you Close Door C
Troubleshooting 247
Clearing Area C
280‑281 paper jams
Troubleshooting 248
Page
Open Door F Remove the jam Close Door F
Troubleshooting 250
Troubleshooting 251
Staple error
283, 289 staple jams
Lift Door H Remove the jam Close Door H
Page
Page
28x paper jam
Troubleshooting 254
Page
Paper jams
Troubleshooting 256
Paper jams
Page
Paper jam
Jobs do not print
Solving printing problems
Error message about reading USB drive appears
Job takes longer than expected to print
Confidential and other held jobs do not print
Incorrect characters print
Job prints from the wrong tray or on the wrong paper
Tray linking does not work
Large jobs do not collate
Unexpected page breaks occur
Solving copy problems
Copier does not respond
Scanner unit does not close
Poor copy quality
Checking an unresponsive scanner
Solving scanner problems
Partial document or photo copies
Poor scanned image quality
Scan was not successful
Scanning takes too long or freezes the computer
Troubleshooting 267
Solving fax problems
Partial document or photo scans
Cannot scan from a computer
Cannot send or receive a fax
Review this Digital Phone Service Checklist
Check the Printer Connections
Check the Telephone Wall Jack
Can send but not receive faxes
Received fax has poor print quality
Can receive but not send faxes
Solving option problems
Solving 2,000-sheet drawer problems
Paper tray problems
Memory card
Internal Solutions Port
Flash memory card
Hard disk with adapter
USB/parallel interface card
Solving paper feed problems
Paper frequently jams
Paper jam message remains after jam is cleared
Isolating print quality problems
Solving print quality problems
Blank pages
Packing Material MAY be on the Toner Cartridge
Clipped images
Troubleshooting 276
Ghost images
Check the Guides
Check the Toner Darkness Setting
Troubleshooting 277
Gray background
Incorrect margins
Paper curl
Troubleshooting 278
Print irregularities
Paper has Absorbed Moisture DUE to High Humidity
Print is too dark
Check the DARKNESS, BRIGHTNESS, and Contrast Settings
Fuser MAY be Worn or Defective
Toner Cartridge MAY be Defective
When 88 Cartridge Low appears, order a new toner cartridge
Troubleshooting 280
Print is too light
Toner is LOW
Repeating defects
Troubleshooting 281
Skewed print
Ensure That the Fill Pattern is Correct
Check the Paper Type
Streaked horizontal lines
Toner Cartridge MAY be Defective or LOW on Toner
Toner is Smeared
Toner fog or background shading appears on
Streaked vertical lines
There is Toner in the Paper Path
Toner Cartridge is Defective
Check the Paper Texture Setting
Troubleshooting 284
Toner rubs off
Charge Rolls MAY be Defective
Contacting customer support
Troubleshooting 285
Toner specks
Transparency print quality is poor
Tech Library
Troubleshooting 286
Mail
Live chat
Edition notice
Product information
287
December
288
Trademarks
Noise emission levels
Modular component notice
289
Meter average sound pressure, dBA
290
Temperature information
Product power consumption
Power consumption
Laser notice
Laser advisory label
Off mode
Power Saver
European Community EC directives conformity
Industry Canada compliance statement
Radio interference notice
Avis de conformité aux normes de l’industrie du Canada
CCC EMC notice Bsmi EMC notice
Regulatory notices for telecommunication terminal equipment
294
South Africa telecommunications notice
295
Utilisation de ce produit en Suisse
Using this product in Switzerland
Verwendung dieses Produkts in der Schweiz
Uso del prodotto in Svizzera
Exposure to radio frequency radiation
Regulatory notices for wireless products
Industry Canada Canada
Industry Canada Canada
298
Taiwan NCC RF notice statement India emissions notice
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
299
300
Limited warranty
Lexmark International, Inc., Lexington, KY
301
Limited warranty service
Extent of limited warranty
Limitation of liability
Patent acknowledgment
Additional rights
302
303
Index
Symbols
Numerics
Index 304
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FTP
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