December
Users Guide
Contents
Mailing
Paper and specialty media guidelines
Printing
Copying
Understanding printer menus
Faxing
Scanning to an FTP address
Scanning to a computer or flash drive
287
Administrative support 214
Troubleshooting 217
Maintaining the printer 198
Index 304
Power consumption
Safety information
Safety information
Page
Learning about the printer
Learning about the printer
Thank you for choosing this printer
Finding information about the printer
Other countries and regions -See the printed
Selecting a location for the printer
Printer control panel
Printer configurations
Basic model
Scanner
High capacity feeder
Configured model
Basic functions of the scanner
Finisher
You can use the ADF or the scanner glass to scan documents
Using the ADF
Using the scanner glass
Understanding the ADF and scanner glass
Description
Understanding the printer control panel
Home Press to return to the home screen
Understanding the home screen
Other buttons that may appear on the home screen
Display item Description
Display item Function
Button Function Home Returns to the home screen
Using the touch-screen buttons
Sample touch screen
Display item
Other touch-screen buttons
Button Function
Button
Button Function Up arrow Moves up to the next screen
Feature Description
Features
Minimizing your printers environmental impact
Using recycled paper and other office papers
Minimizing your printers environmental impact
Saving paper and toner
Saving energy
Adjusting Power Saver
Using the Embedded Web Server
Using the printer control panel
Recycling
To select a Quiet Mode setting On the home screen, touch
Touch Settings Touch General Settings Touch Quiet Mode
Touch the arrows to select a setting Touch Submit
Returning Lexmark cartridges for reuse or recycling
Available internal options
Additional printer setup
Installing internal options
Additional printer setup
Accessing the system board to install internal options
Installing a memory card
Page
Push the card firmly into place
Installing a flash memory or firmware card
Plastic pins
Metal pins
Installing an internal print server or port interface card
Installing a printer hard disk
Page
Gently insert the system board into the printer
Reinstalling the system board
Order of installation
Installing hardware options
Installing optional trays
Attaching cables
Verifying printer setup
Printing a menu settings
Touch Menu Settings
Windows
Setting up the printer software
Printing a network setup
Installing the printer software
Macintosh
Updating available options in the printer driver
For Windows users
For Macintosh users
Setting up wireless printing
Preparing to set up the printer on a wireless network
Follow these instructions if your printer model is wireless
Installing the printer on a wireless network Windows
Prepare to configure the printer
Installing the printer on a wireless network Macintosh
Applications Internet Connect AirPort
Reports Network Setup Page or
Enter the printer information
Mac OS X version 10.5 or later
Configure your computer to use the printer wirelessly
Configure the printer for wireless access
Installing the printer on an Ethernet network
Double‑click Printer Setup Utility or Print Center
Click Default Browser tab More Printers
Select Ethernet connection, and then click Continue
From the first pop‑up menu, select AppleTalk
Mac OS X version 10.5 or later
Mac OS X version 10.4 or earlier
Mac OS X version
For Windows users
Setting up serial printing
Windows
Windows 7 or earlier
Click Continue Finish
Additional printer setup
Specify a unit of measurement
Setting the Paper Size and Paper Type
Configuring Universal paper settings
Loading paper and specialty media
Loading the standard or optional 500‑sheet trays
Long ‑edge orientation Short ‑edge orientation
Touch Exit Configuration Menu
Loading A5 or Statement paper sizes
Touch Size Sensing
Loading the 2000‑sheet high capacity feeder
Loading B5 or Executive paper sizes
Page
Loading the 2,000-sheet dual input trays
Page
Loading the multipurpose feeder
Page
Unlinking trays
Press Exit Config Menu
Linking and unlinking trays
Linking trays
Type a name for the paper type in a Custom Name x box
Assigning a custom paper type name
Changing a Custom Type x name
Click Paper Menu Click Custom Name
Click Custom Types
Loading paper and specialty media Click Submit
Paper characteristics
Paper and specialty media guidelines
Paper guidelines
Selecting preprinted forms and letterhead
Fiber content
Unacceptable paper
Selecting paper
Basic input trays
Supported paper sizes, types, and weights
Storing paper
Supported paper sizes
Executive
Letter
Tabloid
Legal
Optional input trays
Supported paper types and weights
Printer engine supports 38-128 g/m2 16-32 lb paper weights
Monarch
Paper and specialty media guidelines
Printing
Click Properties, Preferences, Options, or Setup
Printing
Printing a document
Orienting the paper for long‑ or short‑edge printing
Tips on using letterhead
Printing on specialty media
Placing paper in the trays
Without finisher With finisher
High capacity feeder
Simplex one-sided printing Duplex two-sided printing
Tips on using transparencies
Tips on using envelopes
Multipurpose tray
Page
Job type
Printing confidential and other held jobs
Holding jobs in the printer
Printing confidential and other held jobs from Windows
Touch Confidential Jobs
Printing Touch your user name
Printing from a flash drive
Printing the print quality test pages
Printing information pages
Printing a font sample list
Printing a directory list
Touch Delete Selected Jobs
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
Supported finishing features
Standard bin
Finisher Bin
Finisher Bin 2 finishing features
Adjust the toner darkness setting Click Submit
Adjusting toner darkness
Bin 3 finishing features
Click Settings Click Print Settings Click Quality Menu
Making a quick copy
Copying using the ADF
Copying
Making copies
Making transparencies
Copying using the scanner glass
Copying photos
Copying on specialty media
Copying from one size to another
Customizing copy settings
Making copies using paper from a selected tray
Copying to letterhead
Copying a document that contains mixed paper sizes
Example 1 Copying to mixed paper sizes
Example 2 Copying to a single paper size
Adjusting copy quality
Copying on both sides of the paper duplexing
Reducing or enlarging copies
Select one of the following
Collating copies
Placing separator sheets between copies
Touch Separator Sheets
Touch Paper Saver
Copying multiple pages onto a single sheet
Between Pages
Touch Done Touch Copy It
Touch Custom Job
Placing information on copies
Creating a custom job job build
Placing the date and time at the top of each
Placing an overlay message on each
Canceling a copy job
Canceling a copy job while the document is in the ADF
Canceling a copy job while the pages are being printed
Scale
Understanding the copy screens and options
Copy from
Copy to
Options
Content
Sides Duplex
Collate
Margin Shift
Advanced Imaging
Custom Job
Separator Sheets
Question Tip
Improving copy quality
Mailing
Setting up the e-mail function
Click Settings
Click E-mail Settings Click Setup E-mail Server
Creating an e-mail shortcut
Configuring the e‑mail settings
Creating an e-mail shortcut using the Embedded Web Server
Creating an e-mail shortcut using the touch screen
Mailing a document
Sending an e-mail using the touch screen
Sending an e‑mail using a shortcut number
Sending an e-mail using the address book
Mailing 101
Customizing e-mail settings
Adding e-mail subject and message information
Changing the output file type
Original Size
Canceling an e-mail
Mailing color documents
Understanding e-mail options
Mail Subject
Resolution
Orientation
Binding
Advanced Options
Getting printer ready to fax
Initial fax setup
Using the printer control panel for fax setup
Faxing
Choosing a fax connection
Using the Embedded Web Server for fax setup
Click Settings Click Fax Settings Click Analog Fax Setup
Equipment and service options Fax connection setup
Connecting to an analog telephone line
Connecting to a DSL service
Faxing 107
Faxing 108
Connecting to a PBX or Isdn system
Connecting to a distinctive ring service
Touch Settings Touch Fax Settings Touch Analog Fax Settings
Country/region
Connecting to an adapter for your country or region
Touch Distinctive Ring Settings
Faxing 109
Click Settings Click Security Click Set Date and Time
Setting the outgoing fax name and number
Setting the date and time
Sending a fax using the printer control panel
Creating shortcuts
Sending a fax using the computer
Creating a fax destination shortcut using the touch screen
Faxing 113
Using shortcuts and the address book
Using fax shortcuts
Using the address book
Sending a fax at a scheduled time
Customizing fax settings
Changing the fax resolution
Making a fax lighter or darker
Blocking junk faxes
Canceling an outgoing fax
Touch Delayed Send
Viewing a fax log
Faxing 116
Understanding fax options
Faxing 117
Improving fax quality
Faxing 118
Holding and forwarding faxes
Holding faxes
Forwarding a fax
ESF
Click Fax Settings Click Analog Fax Setup
Print Print and Forward
Fax ‑mail
Scanning to an FTP address 120
Scanning to an FTP address using the keypad
Scanning to an FTP address
Scanning to an FTP address
Click FTP Shortcut Setup
Scanning to an FTP address using a shortcut number
Scanning to an FTP address using the address book
Creating an FTP shortcut using the Embedded Web Server
Understanding FTP options
Creating an FTP shortcut using the touch screen
Scanning to an FTP address 123
Scanning to an FTP address 124
Improving FTP quality
Click Scan Profile Click Create Scan Profile
Scanning to a computer or flash drive
Scanning to a computer
Scanning to a computer or flash drive 125
Format Type
Quick Setup
Scanning to a flash drive
Understanding scan profile options
Default Content
Compression
Color
Improving scan quality
Advanced Imaging
Scanning to a computer or flash drive 128
Understanding printer menus 129
To access the menus, touch on the home screen
Understanding printer menus
Menus list
Understanding printer menus 130
Default Source menu
Paper menu
Paper Size/Type menu
Understanding printer menus 131
Tray x Type
MP Feeder Size
Understanding printer menus 132
MP Feeder Type
Manual Paper Size
Understanding printer menus 133
Configure MP menu
Substitute Size menu
Paper Texture menu
Understanding printer menus 134
Understanding printer menus 135
Understanding printer menus 136
Paper Loading menu
Menu item Definition
Custom Types menu
Custom Names menu
Understanding printer menus 137
Understanding printer menus 138
Universal Setup menu
Custom Scan Sizes menu
Custom Bin Names menu
Understanding printer menus 139
Bin Setup menu
Understanding printer menus 140
Reports menu
Understanding printer menus 141
Understanding printer menus 142
Network/Ports menu
Active NIC menu
Standard Network or Network x menus
Understanding printer menus 143
Standard USB menu
Understanding printer menus 144
USB Buffer
This menu is available from the Network/Ports menu
Network Reports menu
Network Card menu
Understanding printer menus 145
Understanding printer menus 146
TCP/IP menu
Understanding printer menus 147
IPv6 menu
Understanding printer menus 148
Wireless menu
Network/Ports Network x Net x Setup Wireless
AppleTalk menu
LexLink menu
Smtp Setup menu
Use the following menu to configure the Smtp server
NetWare menu
Understanding printer menus 150
Understanding printer menus 151
Security menu
Miscellaneous menu
Confidential Print menu
Understanding printer menus 152
Disk Wiping menu
Security Audit Log menu
Set Date and Time menu
Understanding printer menus 153
Settings menu
General Settings menu
Understanding printer menus 154
Paper Sizes
Run Initial setup
Understanding printer menus 155
Eco-Mode
Alarms
Timeouts
Understanding printer menus 156
Print Recovery
Factory Defaults
Understanding printer menus 157
Understanding printer menus 158
Copy Settings menu
Understanding printer menus 159
Header/Footer
Understanding printer menus 160
Understanding printer menus 161
Fax Settings menu
Fax Mode Analog Fax Setup menu
Understanding printer menus 162
Understanding printer menus 163
General Fax Settings
Understanding printer menus 164
Fax Send Settings
Understanding printer menus 165
Understanding printer menus 166
Understanding printer menus 167
Fax Receive Settings
Understanding printer menus 168
Fax Log Settings
Menu item Single Ring
Speaker Settings
Distinctive Rings
Understanding printer menus 169
Fax Mode Fax Server Setup menu
Fax Server Setup
Understanding printer menus 170
Understanding printer menus 171
‑mail Settings menu
Format
Understanding printer menus 172
Color
Understanding printer menus 173
‑mail Bit Depth
Understanding printer menus 174
Jpeg Quality
‑mail images sent as
Use cc/bcc
Understanding printer menus 175
Understanding printer menus 176
FTP Settings menu
Understanding printer menus 177
Understanding printer menus 178
FTP bit Depth
Base File Name
Scan Settings
Flash Drive menu
Understanding printer menus 179
Understanding printer menus 180
Understanding printer menus 181
Photo Jpeg Quality
Scan bit Depth
Print Settings
Understanding printer menus 182
Copies
‑up Border
Understanding printer menus 183
Duplex Binding
‑up pages/side
Print Settings
Setup menu
Understanding printer menus 184
Job Accounting
Understanding printer menus 185
Print Area
Download Target
Print All Order
Finishing menu
Understanding printer menus 186
Menu item Resource Save
‑up pages ‑side
Understanding printer menus 187
Understanding printer menus 188
Quality menu
Understanding printer menus 189
Utilities menu
Menu item Scale to Fit
Understanding printer menus 190
PostScript menu
PCL Emul menu
Understanding printer menus 191
Symbol Set
PCL Emulation Settings
Understanding printer menus 192
Tray Renumber
Understanding printer menus 193
Scale
Html menu
Understanding printer menus 194
Font Size
Understanding printer menus 195
Booklet Adjustments menu
Image menu
XPS menu
Help menu
Touch Booklet Adjustments
Understanding printer menus 197
Cleaning the exterior of the printer
Maintaining the printer
Maintaining the printer 198
Touch Scanner Test
Cleaning the scanner glass
Adjusting scanner registration
Maintaining the printer 199
Checking the status of supplies from a network computer
Storing supplies
Conserving supplies
Checking the status of supplies
Ordering a photoconductor kit
Ordering a maintenance kit
Ordering supplies
Ordering toner cartridges
Replacing the toner cartridge
Ordering a cleaning kit
Replacing supplies
Ordering staple cartridges
Page
Replacing the photoconductor
Maintaining the printer 205
Page
Page
Page
Before moving the printer
Moving the printer
Removing the optional trays
Page
Page
Moving the printer to another location
Shipping the printer
Maintaining the printer 213
Administrative support
Administrative support 214
Checking the virtual display
Administrative support 215
Checking the device status
Click Device Status
Administrative support 216
Restoring the factory default settings
Embedded Web Server does not open
Troubleshooting
Solving basic problems
Solving basic printer problems
Change input src to Custom Type Name load orientation
Troubleshooting 218
Understanding printer messages
Change input src to Custom Type Name
Change input src to size load orientation
Troubleshooting 219
Change input src to Custom String load orientation
Change input src to size
Close door
Change input src to type size load orientation
Check input src guides
Check input src orientation or guides
Fax Station Number not set up
Weblink server not set up. Contact system administrator
Disk Full ‑ Scan Job Canceled
Fax Station Name not set up
Load input src with Custom String
Insert Tray
Load src with
Load input src with Custom Type Name
Load Manual Feeder with Custom Type Name
Troubleshooting 223 Cancel the current job
Load input src with size
Load manual feeder with
Memory full, cannot print faxes
Load Manual Feeder with size
Load Manual Feeder with type size
Load Staples G5, G11, G12
Remove the stack of paper from the standard exit bin
Restore Held Jobs?
Remove paper from standard output bin
Replace all originals if restarting job
Scan Document Too Long
Scanner Jam Access Cover Open
Some held jobs were not restored
Replace jammed originals if restarting job
Short paper
Insufficient memory to support Resource Save feature
Yy Replace defective or missing cartridge
Cartridge part number unsupported by device
Insufficient memory, some Held Jobs were deleted
Insufficient memory, some held jobs will not be restored
Ppds font error
Insufficient memory for Flash Memory Defragment operation
Defective flash detected
Network x software error
Serial option x error
Standard network software error
Standard USB port disabled
Parallel port x disabled
Serial port x disabled
Standard parallel port disabled
Too many flash options installed
USB port x disabled
Configuration change, held jobs were not restored
Too many disks installed
Disk full
Routine maintenance needed
Too many trays attached
Remove defective disk
Clearing jams
Paper recommendations
Understanding jam numbers and locations
Troubleshooting 235
Jam numbers What to do
Open Door A, and then remove the jam
Paper jams
Troubleshooting 236
Paper jam
Troubleshooting 237
Troubleshooting 238
203, 230-231 paper jams
Paper jam
Open Door D
Page
Page
Open Door D Remove the jam Close Door D
Troubleshooting 242
Page
Troubleshooting 244
24x paper jam
Jam in Tray
Clearing Area a
Troubleshooting 245
Touch Continue
Troubleshooting 246
Clearing Area B
Open Door B Pull the jam up and toward you Close Door B
Troubleshooting 247
Clearing Area C
Open Door C Pull the jam up and toward you Close Door C
280‑281 paper jams
Troubleshooting 248
Page
Open Door F Remove the jam Close Door F
Troubleshooting 250
Lift Door H Remove the jam Close Door H
Staple error
Troubleshooting 251
283, 289 staple jams
Page
Page
28x paper jam
Troubleshooting 254
Page
Paper jams
Troubleshooting 256
Paper jams
Page
Paper jam
Solving printing problems
Error message about reading USB drive appears
Jobs do not print
Job takes longer than expected to print
Confidential and other held jobs do not print
Large jobs do not collate
Job prints from the wrong tray or on the wrong paper
Incorrect characters print
Tray linking does not work
Scanner unit does not close
Solving copy problems
Unexpected page breaks occur
Copier does not respond
Poor copy quality
Solving scanner problems
Partial document or photo copies
Checking an unresponsive scanner
Scan was not successful
Scanning takes too long or freezes the computer
Poor scanned image quality
Cannot scan from a computer
Solving fax problems
Troubleshooting 267
Partial document or photo scans
Check the Telephone Wall Jack
Review this Digital Phone Service Checklist
Cannot send or receive a fax
Check the Printer Connections
Can send but not receive faxes
Received fax has poor print quality
Can receive but not send faxes
Solving option problems
Solving 2,000-sheet drawer problems
Paper tray problems
Hard disk with adapter
Internal Solutions Port
Memory card
Flash memory card
Paper jam message remains after jam is cleared
Solving paper feed problems
USB/parallel interface card
Paper frequently jams
Packing Material MAY be on the Toner Cartridge
Solving print quality problems
Isolating print quality problems
Blank pages
Check the Guides
Troubleshooting 276
Clipped images
Ghost images
Incorrect margins
Troubleshooting 277
Check the Toner Darkness Setting
Gray background
Paper has Absorbed Moisture DUE to High Humidity
Troubleshooting 278
Paper curl
Print irregularities
Toner Cartridge MAY be Defective
Check the DARKNESS, BRIGHTNESS, and Contrast Settings
Print is too dark
Fuser MAY be Worn or Defective
Toner is LOW
Troubleshooting 280
When 88 Cartridge Low appears, order a new toner cartridge
Print is too light
Ensure That the Fill Pattern is Correct
Troubleshooting 281
Repeating defects
Skewed print
Toner is Smeared
Streaked horizontal lines
Check the Paper Type
Toner Cartridge MAY be Defective or LOW on Toner
Toner Cartridge is Defective
Streaked vertical lines
Toner fog or background shading appears on
There is Toner in the Paper Path
Charge Rolls MAY be Defective
Troubleshooting 284
Check the Paper Texture Setting
Toner rubs off
Transparency print quality is poor
Troubleshooting 285
Contacting customer support
Toner specks
Live chat
Troubleshooting 286
Tech Library
Mail
December
Product information
Edition notice
287
288
Trademarks
Meter average sound pressure, dBA
Modular component notice
Noise emission levels
289
290
Temperature information
Laser advisory label
Power consumption
Product power consumption
Laser notice
Industry Canada compliance statement
Power Saver
Off mode
European Community EC directives conformity
Regulatory notices for telecommunication terminal equipment
Avis de conformité aux normes de l’industrie du Canada
Radio interference notice
CCC EMC notice Bsmi EMC notice
294
South Africa telecommunications notice
295
Uso del prodotto in Svizzera
Using this product in Switzerland
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
Industry Canada Canada
Regulatory notices for wireless products
Exposure to radio frequency radiation
Industry Canada Canada
298
Taiwan NCC RF notice statement India emissions notice
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
299
Limited warranty
Lexmark International, Inc., Lexington, KY
300
Limited warranty service
Extent of limited warranty
301
302
Patent acknowledgment
Limitation of liability
Additional rights
303
Index 304
Symbols
Index
Numerics
Page
FTP
Page
Page
Page