Troubleshooting

275

4Touch General Settings.

5Touch the down arrow until Print Recovery appears.

6Touch Print Recovery.

7Touch the right arrow next to Jam Recovery until On or Auto appears.

8Touch Submit.

9Touch .

Solving print quality problems

Isolating print quality problems

To help isolate print quality problems, print the print quality test pages:

1Turn the printer off.

2Load Letteror A4size paper in the tray.

3Hold down and 6MNO while turning the printer on.

4Release the buttons when the screen with the progress bar appears.

The printer performs a poweron sequence, and then the Configuration menu appears.

5Touch the down arrow until Print Quality Pages appears.

6Touch Print Quality Pages.

The print quality test pages print.

7Touch Back.

8Touch Exit Configuration.

Blank pages

These are possible solutions. Try one or more of the following:

PACKING MATERIAL MAY BE ON THE TONER CARTRIDGE

Remove the toner cartridge and make sure the packing material is properly removed. Reinstall the toner cartridge.

Page 275
Image 275
Lexmark 432, 19Z0101, 632, 832, X860DE, X862DE Solving print quality problems, Isolating print quality problems, Blank pages