Philips 32PT9100D Troubleshooting Tips, Symptoms, Suggested Steps To Take, If connection is good

TROUBLESHOOTING TIPS

Check this List of Symptoms and Suggested Steps To Take before requesting Service. You may be able to solve the problem yourself. Charges for TV installation and adjustments of customer controls are not covered under your warranty.

SYMPTOMS SUGGESTED STEPS TO TAKE

Hookup Can't get external audio equipment to work with TV.

Use a digital audio cable for digital program if the audio equipment has a Dolby digital decoder. Connect one end of the 'SPDIF' output to the back of the TV and the other end to the digital coaxial input of the audio equipment.

Switch on the TV and select a digital program

Switch on the audio equipment and select the input where the TV is connected Adjust the volume of the audio equipment to hear the sound

Installation Television is not adding any channels after automatic installation.

Automatic installation was interrupted before installation is completed.

Try again the automatic installation and confirm if the television is adding your local channels.Note: If the same channels is still not added, it appears that you may have a signal problem. Contact the cable provider or local broadcaster regarding the specific channel.

Or, you may try adding the weak channels which were deleted during automatic installation. (Refer to page 13 for How to Add or Delete Weak Digital Signals).

Check antenna connection:

1.Check the antenna or cable TV input connection to ensure that it is properly secured to the television’s antenna input.

If connection is good;

2.Check if the antenna or cable TV input is connected via a external device (such as VCR, DVD Recorder or cable box) before being connected to the television. If so, bypass the external device and connect the signal directly to your television. (Refer to page 10 for Automatic Program).

Installation Cannot receive	If signal source used is Antenna, the channels need to be re-installed.
channels above 13 after	(Refer to page 10 for Automatic Program).
Auto Programming

Installation Can't get the AV

	channels on the TV
	screen.
Installation	TV Displays Wrong
	Channel or no Channels
	Above 13
	Channel numbers does
	not follow the channel
	number of the
	programs.
PIP	Picture In Picture (PIP)
	is distorted or is in bad
	shape.

Press the ‘AV’ button on the remote control repeatedly to select the desired AV channels. Note: SVHS can only be selected if a S-VHS device is connected and powered on.

•Repeat channel selection.

•Add the desired channel numbers (using the CHANNEL EDIT control) into the TV’s memory.

•Check to be sure the TUNER MODES are set to the CABLE option and run the Auto Program feature to find all available channels.

Go to TUNER MODE in the television menu and select the correct signal source, then perform the automatic installation again. (Refer to page 9).

This is due to improper installation of channels. Follow the Automatic Program steps on page 10.

Note: If you interrupt the automatic installation, not all local channels will be installed.

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