Lexmark 19Z4028, 432, 19Z0101 Streaked horizontal lines, Abcde Abcde Abcde, Check The Paper Type

Troubleshooting 282

CHECK THE PAPER TYPE

•Try a different type of paper.

•Use only the recommended transparencies.

•Ensure that the Paper Type setting matches what is loaded in the tray or feeder.

•Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or feeder.

ENSURE THAT THE TONER IS DISTRIBUTED EVENLY WITHIN THE TONER CARTRIDGE

Remove the toner cartridge and shake it from side to side to redistribute the toner, and then reinstall it.

THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER

Replace the used toner cartridge with a new one.

Streaked horizontal lines

ABCDE

ABCDE

ABCDE

These are possible solutions. Try one or more of the following:

THE TONER IS SMEARED

Select another tray or feeder to feed the paper for the job:

•From the printer control panel Paper Menu, select the Default Source.

•For Windows users, select the paper source from Print Properties.

•For Macintosh users, select the paper source from the Print dialog and pop‑up menus.

THE TONER CARTRIDGE MAY BE DEFECTIVE

Replace the toner cartridge.

THE PAPER PATH MAY NOT BE CLEAR

Check the paper path around the toner cartridge.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

Clear any paper you see.