User Guide

BlackBerry Bridge

Multiselect email

At the bottom of your inbox, tap

. Select the checkbox beside each email you

 

want to select. Tap an icon at the bottom of your inbox to perform an action, such

 

as marking your email as opened or filing your email.

 

 

 

 

 

View a single calendar

At the bottom of the screen, tap

.

 

 

 

Start a group chat

In your BlackBerry® ID Messenger contact list, tap one of the people you want to

 

add to the chat. At the bottom of your contact list, tap

. Tap the other people

 

you want to include.

 

 

 

 

 

View or edit your profile or display your

Tap your name or your profile picture.

 

barcode

 

 

 

 

 

 

 

Troubleshooting: BlackBerry Bridge

Issue

Possible cause or solution

 

 

I can't pair my BlackBerry® PlayBook™ tablet with my BlackBerry smartphone

Verify that the BlackBerry® Bridge™ app is installed on your smartphone. You can download the application from the BlackBerry App World™ storefront.

Verify that the Bluetooth® connection on your smartphone is turned on and that your smartphone is within range.

I can't reconnect to my BlackBerry

Verify that the Bluetooth connection on your smartphone is turned on and that

smartphone

your smartphone is within range.

 

The BlackBerry Bridge app on your smartphone might not be set to automatically

 

connect to your tablet. Try opening BlackBerry Bridge and connecting manually.

 

Your smartphone might already be connected to another tablet. In the BlackBerry

 

Bridge app on your smartphone, disconnect the other tablet and then try

 

connecting again.

 

 

I can't find a draft message I saved

When you save a draft message, the message appears in your message inbox with

 

a draft icon. If you have multiple email addresses, look for the draft message in the

 

inbox of the address you are sending the message from. If you received a lot of

 

email since you saved the draft, it might appear far down in the inbox.

 

 

I can't find a memo I'm searching for

You can search only the titles of memos, not the contents.

 

 

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Blackberry PRD-38548-003, PRD-38548-002, PRD-38548-001 Troubleshooting BlackBerry Bridge, Issue Possible cause or solution