User Guide | Video chat |
Turn on the Do Not Disturb feature
Don't want to be interrupted by a video chat request? If you turn on the Do Not Disturb feature, you won't receive notification of incoming video chat requests, but they'll still be recorded in the chat history. The caller receives a message that you're unavailable. So you don't forget your status, appears on your Status bar when you turn on the feature.
1.Swipe down from the top frame.
2.Tap .
3.Set the Do Not Disturb switch to On.
Troubleshooting: Video chat
Issue | Possible cause or solution |
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I can't start a video chat | Verify that you are connected to a |
| connecting to a different |
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My chat was dropped | Try connecting to a different |
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I want to improve the chat quality | You or the person you are having the Video Chat with may not |
| have a sufficiently strong |
| network with a stronger connection, or move closer to the |
| wireless access point. |
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