Turn on the Do Not Disturb feature
Don't want to be interrupted by a video chat request? If you turn on the Do Not Disturb feature, you won't receive notification
of incoming video chat requests, but they'll still be recorded in the chat history. The caller receives a message that you're
unavailable. So you don't forget your status, appears on your Status bar when you turn on the feature.
1. Swipe down from the top frame.
2. Tap .
3. Set the Do Not Disturb switch to On.
Troubleshooting: Video chat
Issue Possible cause or solution
I can't start a video chat Verify that you are connected to a Wi-Fi® network or try
connecting to a different Wi-Fi network.
My chat was dropped Try connecting to a different Wi-Fi network. You cannot switch
Wi-Fi networks during a call.
I want to improve the chat quality You or the person you are having the Video Chat with may not
have a sufficiently strong Wi-Fi signal. Try a different Wi-Fi
network with a stronger connection, or move closer to the
wireless access point.
User Guide Video chat
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