Message table (continued)
Indicators
The POWER indicator, LAMP indicator and TEMP indicator light or blink in the following cases.
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indicator | indicator | indicator |
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Lights orange | Turns off | Turns off | Standby status |
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Flashes green | Turns off | Turns off | Warming up |
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Lights green | Turns off | Turns off | Operation status *1 |
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Flashes orange | Turns off | Turns off | Cool down |
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Lights red | Lights red | Turns off | The lamp does not light. 2 | turning the power on again. Clean the air | ||
* | filter before turning the power on. If the | |||||
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| indicator still lights, contact your dealer. | ||
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Lights red | Flashes red | Turns off | A lamp has not been inserted | Contact BOXLIGHT. | ||
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| or the lamp cover is missing. |
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Lights red | Turns off | Flashes red | The cooling fan is not operating. | Contact BOXLIGHT. | ||
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Flashes red | Flashes red | Turns off | The total lamp time has | Contact BOXLIGHT. | ||
exceeded the replacement time. |
When the LAMP or TEMP indicator lights or flashes, turn off the MAIN POWER switch before proceeding. If the problem still persists, contact
BOXLIGHT.
*1: When the cooling fan is stopped and the interior becomes overheated, the power will turn off automatically to allow cooling (the indicator will turn off). In such cases, turn off the projector power, allow the set to cool and then turn the projector power on again. The lamp will then light. If the lamp does not light, contact BOXLIGHT.
*2: In some cases, when the air holes become blocked and the interior temperature rises, the lamp will be turned off for protection and the LAMP indicator will flash red. In such cases, turn off the MAIN POWER switch, allow the set to cool (for approx. 20 min.) and then turn the power on again.
Troubleshooting
Before requesting repair, check in accordance with the following chart. If the situation cannot be corrected, then contact BOXLIGHT.
Symptom | Possible cause |
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No power. | •The main power switch is not turned on. | •Turn on the main power switch. | P.13 | ||
| •The power cord is disconnected. | •Plug the power cord into an AC power outlet. | P.9 | ||
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No video or audio. | •The input is not correctly set. | •Use the projector or remote control to set. | P.8,10, | ||
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| •No signal input. | •Connect correctly. | P.9,31 | ||
Video is present but | •The projector is not correctly connected. | •Connect correctly. | P.9,31 | ||
no audio. | •The volume is set to minimum. | •Press VOLUME + on the remote control or display | P.10,18 | ||
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| the menu screen and adjust the volume. |
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| •Mute is turned on. | •Press the MUTE button. | P.8,10 | ||
| •Audio is switched to RGB when P in P is on. | •Displays the Volume bar and switches the Audio input. | P.10 | ||
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Audio is present but | •The projector is not correctly connected. | •Connect correctly. | P.9,31 | ||
no video. | •The brightness adjustment knob is rotated | •Select BRIGHT with the MENU button and then | P.17 | ||
| fully clockwise. | press the ( | ) key. |
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| •The lens cap is still on. | •Remove the lens cap. | P.13 | ||
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Colors are pale and | Color density and color matching are not | Adjust the video. | P.18 | ||
color matching is poor. | correctly adjusted. | ||||
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Images are dark. | •Brightness and contrast are not correctly adjusted. | •Adjust the video. | P.18 | ||
| •The lamp is nearing the end of its service life. | •Replace with a new lamp. | P.32 | ||
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Video is blurred. | Focus or H PHASE is out of adjustment. | Adjust the focus or H PHASE. | P.13,18 | ||
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The LAMP indicator | Lamp failure. | Wait approximately 20 min. and then turn the | P.33 | ||
lights red. |
| power on again. |
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| Internal overheating. | •Make sure the ventilation openings are not blocked. | P.31,32 | ||
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| •Clean the air filter. |
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| •Lower the ambient temperature to 35 degrees C or less. |
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A bright dot may be seen in the picture. This is a phenomenon peculiar to the liquid crystal and is not a problem.
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