www.breckwell.com
FORM:PSW0901
04/09
LifetimeLimitedWarranty
BreckwellHearthProductswarrantstotheoriginalconsumerpurchaserthattheBreckwellpelletstoveinitsoriginalinstallationisfreefromdefectsinmaterial
andworkmanshipfromtheoriginaldateofpurchaseasfollows:
TIMEPERIOD
A) SteelFabricatedComponents(ExcludingBrickPanel,BurnPot,StirRod,StirRodConnector)….……………..…..….……..………………..…………FiveYears
B) Glass,BrickPanel,BurnPot,StirRod,StirRodConnector(ForThermalDamageOnly)…………….……………………………………………..………….OneYear
C) ElectricalComponents(ControlPanel,AugerMotor,Combustion/ConvectionBlowers,Igniter,Thermodisc,AirSwitch)…………….………OneYear
Afterexpirationoftheoriginalwarrantyperiod,anycomponentsmaybepurchasedat10%discountoffmanufacturerssuggestedlistpriceplusshippingand
handlingcharges,aslongastheoriginalconsumerpurchaserownstheproduct.TheBurnPot,StirRod,andStirRodConnectorareallconsideredconsumable
partsandonlyonereplacementwillbecoveredunderwarranty.
NOTCOVERED
Specificallynotcoveredunderthetermsofthislimitedlifetimewarrantyoranyotherwarranty,areproblemsrelatedtosmokeorcreosote.Smokingis
attributabletoinadequatedraftduetopoordesignofthefluesystemorincorrectinstallationofthefluesystemorimproperinstallationoftheheateritself.
Alsonotcoveredare:
1) Removalandre‐installationcosts.
2) Servicecallsfordiagnosisorwarrantyreplacement.
3) Gaskets.
4) PaintedorPlatedSurfaces.
5) Damageordefectscausedbyimproperinstallation,impropermaintenance,misuse,abuse,alteration,accidents,orcircumstancesbeyondBreckwell’s
controlincludingbutnotlimitedtoactsofnature.
6) Transportationorshippingcosts.
CLAIMPROCEDUREANDPROBLEMRESOLUTION
1) AsthepurchaseryoumustfirstcontactthenearestauthorizedBreckwellspecialtydealerandreportanyproblemsordefectsyouareexperiencing.
a. Providedescriptionsofthedefectandanypertinentdataincludingyourcompletecontactinformation,andproofofpurchase.Iftheunit
hasbeeninstalledandusedinaccordancewiththeOwner’sManualsuppliedwithstove,Breckwellwill(attheirsolediscretion)either:
i. Replacethewarrantedpartfreeofcharge(servicechargesorlabornotincluded).
ii. RepairorReplacetheunitfreeofcharge(maybewithaneworrefurbishedunit).
b. Ifthedefectisofacosmetic(non‐functional)nature,Breckwellwillbearnoresponsibilityforrepair,thoughsuchcaseswillbereviewedon
anindividualbasis.
c. Ifthedealermustexaminethestoveattheconsumer’sresidence,areasonableservicecallchargemaybeincurredandisthesole
responsibilityoftheconsumer.
d. Iftheunitmustbetransported,thosechargeswillbetheconsumer’sresponsibility.
2) IfwithinareasonableamountoftimeyouhavenotreceivedsatisfactoryservicefromthedealeryoushouldcontactBreckwell’sTechnicalSupport
Department.Emailisthepreferredmethodofcontactandallcontactinformationcanbefoundonourwebsiteatwww.breckwell.com.
3) Breckwell’ssoleresponsibilityistorepairorreplacethedefectivepartasstatedherein.Installationofthatpartistheresponsibilityofthedealeror
consumer.
LIMITATIONSANDEXCLUSIONS
Breckwellwillnotbeliableforconsequentialorindirectdamagestopropertyorpersonsresultingfromuseofthisproduct.Nootherexpresswarrantygivenand
noaffirmationofBreckwelloritsagentsbyworkoractionshallconstituteawarranty.
Thiswarrantycoversdefectinmaterialsandworkmanshipincoveredcomponentsprovidedthisproducthasbeenproperlyinstalledandoperatedstrictlyin
accordancewiththeinstructionsinthisowner’smanualandallapplicablelocalcodes.Thiswarrantydoesnotcoverdamageorbreakagecausedbyimproper
handling,misuse,abuse,over‐firing,disassembly,unauthorizedmodificationorothercircumstancesbeyondBreckwell’scontrol.Installingnon‐Breckwell
componentsontotheunitwouldbeconsideredunauthorizedmodificationandwillvoidallwarranties.
AlldisputesrelatingtothiswarrantyshallbetriedbeforethecourtsofTexasintheCountyofTarrant.
Warrantylimitationsmaynotapplyinyourarea.Thiswarrantygivesyouspecificlegalrights.Youmayalsohaveotherrightswhichmayvaryfromstatetostate.
YOURRESPONSIBILITIES
1) Thisunit,includinganyandallaccessories,mustbeinstalled,operated,andmaintainedinaccordancewithallinstructionsprovidedintheowner’s
manualandanyadditionalcodesorregulationsoflocalauthoritiesorentitieshavingjurisdiction.
2) Youshouldmaintain,asapermanentrecord,yourproofofpurchase(salesreceiptwithserialnumberandcancelledcheckorcreditcardreceipt).
3) ProperlycompleteandsubmittoBreckwellalegiblewarrantyregistrationformwithin10daysofpurchase.Thisformisprovidedwiththestoveand
alsoavailableonourwebsiteatwww.breckwell.com.
4) Keepthiswarrantyforfuturereference.