TROUBLESHOOTING GUIDE
20
Smoke Smell Coming Back Into The Home
Possible Causes: Possible Remedies:
1. There is a leak in the vent pipe system.
Inspect all vent pipe connections. Make sure they are sealed with RTV
silicone that has a temperature rating on 500 degree F or higher. Also,
seal joints with UL-181-AP foil tape. Also, make sure the square to round
adapter piece on the combustion blower has been properly sealed with the
same RTV.
2. The gasket on the combustion blower has gone bad.
Inspect both gaskets on the combustion blower to make sure they are in
good shape.
Convection Blower Shuts Off and Comes Back On
Possible Causes: Possible Remedies:
1. The convection blower is overheating and tripping its internal
temperature shutoff.
Vacuum any dust off of the windings and fan blades. If cleaning the
blower does not help, the blower may be bad.
2. Circuit board malfunction.
Check the voltage going to the convection blower. If there is power to the
blower, then the control board is fine. If there is NOT power being sent to
the blower when it shuts off during operation, then you have a bad control
board.
Stove Will Not Feed Fuel, But Auger Light Does Come On
Possible Causes: Possible Remedies:
1. Fuse on control board blew
Remove the control board. On the back there is one fuse. If it appears to
be bad, replace it with a 5 Amp 125 Volt fuse. Plug the stove back in and
try to run the unit.
2. High-Temp switch has tripped or is defective
Wait for the stove to cool for about 30 - 45 minutes. It should now
function normally. If not use the owner’s manual to locate the high limit
thermodisc. To test if the thermodisc is bad, you can bypass it as
described previously for the POF thermodisc.
3. Bad auger motor
Remove the fuel from the hopper and remove the auger shaft from the
auger tube. Apply line voltage to the auger motor. If the motor will not
turn, the motor is bad or the hopper safety switch has failed (see above).
4. Auger jam
Visually confirm that the auger shaft is not rotating. If it is not, start by
emptying the hopper of fuel. Then pull the auger shaft out of the auger
tube from the front of the stove. Then clear the auger tube of all fuel.
Visually inspect the auger shaft. Maker sure the auger flights are securely
attached to the auger shaft. Inspect the shaft for bent flights, burrs, or
broken welds. Also check the auger tube for the signs of damage such as
burrs, rough spots, or groves cut into the metal that could have caused a
jam. If the parts appear fine, reinstall the auger in the auger tube per the
instructions in this manual.
5. Loose wire or connector
Check all wires and connectors that connect to the auger motor, high limit
switch, hopper safety switch, and the Molex connector.
6. Bad control board
If the fuse is good, the wires and connectors check out good, and the high
limit switch did not trip, test for power going to the auger motor. If there
is not a full current going to the auger motor when the fuel feed light is
on, you have a bad control board.