ERROR MESSAGE

CAUSE

ACTION

PLS OPEN COVER

A page, piece of paper or

Open the scanner cover. If

 

paper clip, etc. may be

you see any jammed paper

 

jammed inside the

or other item, gently pull it

 

DCP.

out, then close the scanner

 

 

cover. If the error message

 

 

remains, open and close

 

 

the scanner cover again. If

 

 

the DCP cannot reset

 

 

itself and return to the date

 

 

and time prompt, it will

 

 

display MACHINE

 

 

ERROR XX. Please call

 

 

Brother Customer Service

 

 

and tell them the Machine

 

 

Error number at:

 

 

In USA:

 

 

1-800-284-4329

 

 

In Canada:

 

 

1-800-853-6660

 

 

In Montreal:

 

 

1-514-685-6464

 

 

 

PAPER JAM

The paper is jammed in

Do not pull the paper out

 

the DCP.

until you see pages 13-4

 

 

to 13-5.

 

 

 

CHECK DRUM

Drum unit is not

Reinstall the drum unit.

UNIT

installed.

 

 

 

 

TONER EMPTY

Toner is used up and

Replace the toner

 

printing is not possible,

cartridge with a new one,

 

or the toner cartridge is

or install the cartridge into

 

not installed into the

the drum unit

 

drum unit.

(See pages 13-15to

 

 

13-19).

 

 

 

TONER LOW

If the LCD shows

Order a new toner

 

TONER LOW, you can

cartridge now.

 

still print. But the toner

 

 

is depleted and the DCP

 

 

is telling you that the

 

 

toner will soon run out.

 

 

 

 

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

13 - 3