Brother DCP-1000 PopUp, OUT OF, AutoLoad, MEMORY error, DIFFICULTYSUGGESTIONS, Software Difficulties, General Printing Difficulties

If You Are Having Difficulty with Your Machine

If you think there is a problem with your machine, make a copy first. If the copy looks good, the problem is probably not your machine. Check the table below and follow the troubleshooting tips.

DIFFICULTYSUGGESTIONSGeneral Printing Difficulties

The DCP does not print.	Check the following:
	• The DCP is turned on.
	• The toner cartridge and drum unit are installed
	properly.
	• The interface cable is securely connected
	between the DCP and computer.
	• Check to see if LCD is showing an error message.
	(See pages 13-1to 13-3.)
The DCP prints	Reset the DCP. Check the primary settings in your
unexpectedly or it prints	application software to make sure it is set up to
garbage.	work with your DCP.
The DCP prints the first	Your computer is not recognizing the printer input
couple of pages	buffer’s full signal. Please make sure to connect the
correctly, then some	printer cable correctly.
pages have text missing.
The DCP cannot print	Reduce the printer resolution. Reduce the
full pages of a	complexity of your document and try again.
document; OUT OF	Reduce the graphic quality or the number of font
MEMORY error	sizes within your application software.
message occurs.
My headers or footers	Most laser printers have a restricted area that will
appear when I view my	not accept print. Usually these are the first two
document on the screen,	lines and last two lines, leaves 62 printable lines.
but do not appear when I	Adjust the top and bottom margins in your
print them.	document to allow for this.
	Software Difficulties
MFC Connect Failure	If the DCP is not connected to your PC and you
	have loaded the Brother software, the PC will show
	“MFC Connect Failure” each time you restart
	Windows®. You can ignore this message or you
	can turn it off by deselecting the AutoLoad
	PopUp check box. (See How to Turn Off AutoLoad,
	page 8-2, in On-Line Documentation (Owner’s
	Manual) on the CD-ROM.)

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 13 - 7