Brother DCP-1000 Paper is Jammed near the Drum Unit

Paper is Jammed near the Drum Unit

1Open the scanner cover.

2Remove the drum unit.

3Gently pull out the jammed paper.

4Reinstall the drum unit.

5Close the scanner cover.

Paper is jammed near drum unit

13 - 6 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

Contents

Page If You Need to Call Customer Service Brother Numbers Ordering Accessories and Supplies Product Registration (For USA Only) Notice – Disclaimer of Warranties (For USA and Canada) Compilation and Publication Notice BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (USA Only) This warranty is given only to the first When an exchange is authorized, Brother will exchange your non-working standings that you may have with Brother or its representatives Product Support: Model # Serial # Date of purchase: BROTHER DIGITAL COPIER/PRINTER MACHINE LIMITED WARRANTY (For Canada Only) Table of Contents Using Brother DCP as a Printer Printer Driver Settings (For Windows® Only) 8 Using the Windows®-BasedBrother MFL-ProControl Center (For Windows® Only) Using ScanSoft™ PaperPort® for Brother and ScanSoft™ TextBridge® Using Automatic E-MailPrinting Using the Brother machine with a New Power Macintosh® G3, G4 or iMac™/iBook Important Information Troubleshooting and Routine Maintenance G-1 Specifications S-1 1 1Getting to Know Your Digital Copier/Printer Using This Manual DCP-1000Control Panel Overview Paper Size 4IN1 2IN1 POSTER Clear Settings Inserting Originals for Copying (and Scanning) Setting the Special Media Lever Using the Scanner Glass To use the scanner glass, the ADF must be empty Originals are Face Downon the Scanner Glass 1Lift the document cover 4Press Copy to begin copying —OR— Press Scan to to begin scanning 5Repeat Steps 1 to 4 for each page of your original Press Stop/Exit to cancel 2 2Assembly Packing List Choosing a Location Assembly Page Setting Up the DCP Page Loading Paper Acceptable Paper Paper Type Paper Capacity of Multi-purposeSheet Feeder Cut Sheet Envelopes 3 3On-ScreenProgramming User-FriendlyProgramming Navigation Keys SELECT & SET 1.GENERAL SETUP 2.COPY Menu Table To access the menu, press Menu/Set Note The factory setting (option) is shown in bold Key Operations Table 4 4Custom Settings Custom Settings 1.BEEPER 2.SLEEP MODE 3.PRINT DENSITY 1.HELP LIST 2.USER SETTINGS 5 5Making Copies Using the Machine as a Copier OUT OF MEMORY Temporary Copy Settings Using Enlarge or Reduce Keys ZOOM AUTO 400% 94% A4>LTR Sorting Multiple Copies (Using the ADF) Copy Mode (Type of Original) Copy Mode Paper Size You can select LETTER, LEGAL, A4, A5, A6, B5, B6 and EXECUTIVE size paper Using the Options Key Press Menu Selections Factory Setting OPT:SPECIAL NEXT:PRESS SET END:PRESS COPY Paper Type TRANSPARENCY Changing Default Copy Settings 1.COPY MODE 2.CONTRAST 6 6Using Brother DCP as a Printer Special Printing Features Printing from Your PC Two-SidedPrinting (Manual Duplex) Loading Envelopes in Multi-purposeSheet Feeder Simultaneous Printing/Copying Choosing Acceptable Paper Printer Operations 7 7Printer Driver Settings Using the Brother DCP-1000Printer Driver Basic Tab From the drop-downbox select the Paper Size you are using Multiple Page Ex. 4 in Ex. 1 in 2 ⋅ 2 pages Border Line Collate Collate box checked Collate box not checked Media Type Plain Paper Advanced Tab Print Setting (For Windows® 95/98/98SE/Me Users Only) Auto (Recommended) Duplex Printing (*2) Manual Duplex Binding Offset Watermark (*3) Print Watermark The Print Watermark feature offers printing choices of: On all pages On first page only Watermark Text Watermark Bitmap Position Page Setting (*4) You can change the print size of your document with the Scaling feature 1Check Off if you want to print the document as it appears on your screen 3Check the Free box if you want to reduce or enlarge the output You can also use the Mirror or Reverse Print feature for your page setting Device Options (*5) Quick Print Setup The Quick Print Setup feature allows you to quickly select driver settings. To Administrator (For Windows® 95/98/98SE/Me Users Only) Print Date & Time Support Brother MFL Pro Control Center Using the Scan Key Using the Control Panel Keys Scan Image 2Press Scan to 3 Press or to select SCAN IMAGE, and then press Menu/Set Scan/OCR 3 Press or to select SCAN/OCR, and then press Menu/Set Brother Control Center Features Copy Operations Copy Scanner Settings for Scan and Copy Buttons When the Pop-Upwindow appears, you can access the Scanner Settings window Click the Smart Click icon at the top right of the Brother Control Setting Up the Scanner Configurations Filing and Copying Text for OCR Photos Photos (High Quality) Scan to File Scan to E-mail To change any of the settings for that mode, click Modify Settings… E-mailApplication E-mail Application—Fromthe pull-downlist, select your E-mailapplication E-mail Settings—Click EMail Settings… to set up links The Links Preferences window will appear: Conversion Options Format —Click this checkbox to combine all files of the same type into one file Convert Scan to Word Processor Word Processor Word Link Settings… OCR Package User-DefinedButton Copy 9 9Using ScanSoft™ PaperPort® for Brother and ScanSoft™ TextBridge® Using ScanSoft™ PaperPort® and TextBridge® Viewing Items Desktop View thumbnail Page View Organizing Your Items in Folders Links to Many Other Applications This sample Link Bar shows several applications with links to PaperPort® Create New Link Help Using ScanSoft™ TextBridge® OCR (Converting Image Text to Text You Can Edit) Exporting Items in Other Formats Exporting an Image File Select the Export command from the File 2Select the drive and directory where you want to store the file Select Scanning an Image into Your PC Settings in the Scanner Window Image Resolution Scan Type Contrast Custom Size Set the Size to one of the following: •Letter (8 1/2 ⋅ 11 in.) 2Click PreScan: 4Place the original face up in the ADF again, if you used the ADF in Step 6Click Start 10 10Using Automatic E-MailPrinting For Windows® 95, 98, 98SE, Me Only Set up Your USB Equipped Apple® Macintosh® G3,G4, iMac™ or iBook with Mac OS 8.5/8.51/8.6/9.0/9.0.4/9.1 Using Brother Printer Driver with Your Apple® Macintosh® To print the document: From application software such as PaperPort File menu Page Setup Orientation Using Brother TWAIN Scanner Driver with Your Apple® Macintosh® PaperPort icon Select Source Acquire Image Scanning an Image into Your Macintosh G3, G4 or iMac Resolution Color Type Black & White Gray (Error Scanning Area Size •Letter (8.5 ⋅ 11 inches) •A4 (210 ⋅ 297 mm) •Legal (8.5 ⋅ 14 inches) Adjust Image Brightness Contrast 1Insert the original face up in the ADF, or face down on the scanner glass 2Click PreScan To scan a portion of the prescanned image, click and drag the mouse to crop it 4Insert the original face up in the ADF, if you use the ADF in Step 7Use your application, software for editing and refining the image 12 12Important Information Standard FCC Notices Responsible Brother International Corporation Party: Bridgewater, NJ 08807-0911USA TEL: (908) Industry Canada Compliance Statement Important—Aboutthe Interface Cable International ENERGY STAR® Compliance Statement Important Safety Instructions Page Trademarks 13 13Troubleshooting and Routine Maintenance Troubleshooting COOLING DOWN WAIT FOR A WHILE COOLING DOWN and WAIT FOR A WHILE PLS OPEN COVER MACHINE ERROR PAPER JAM CHECK DRUM Original Jams and Paper Jams Paper Jam HOT Paper is Jammed in the Multi-purposeSheet Feeder Paper is Jammed near the Drum Unit If You Are Having Difficulty with Your Machine DIFFICULTYSUGGESTIONS General Printing Difficulties OUT OF MEMORY error DIFFICULTY SUGGESTIONS ® Setup Printing Difficulties MEMORY when PAPER Print Quality Difficulties CHANGE DRUM SOON Faint lmages Toner Stains the LCD shows CHANGE DRUM SOON Print Quality Difficulties (CONTINUED) White page Example of Regular Mark Packing and Shipping the DCP Page Routine Maintenance Wipe the gears with a clean dry cloth Cleaning the Printer ■Do not use isopropyl alcohol to clean the scanner window or the toner sensor ■Do not touch the scanner window with your finger 2Remove the drum unit assembly Cleaning the Drum Unit 1 Carefully turn the drum unit upside down 2Clean the primary corona 3 Return the tab to the Home Toner Empty Indicator Page 5Remove the used toner cartridge from the drum unit by gently pulling it out ■Wait to unpack the new toner cartridge until immediately time, the toner life is shortened. Toner Page Replacing the Drum Unit Follow these steps to replace the drum unit: page Do NOT remove the clear plastic starter sheet Page Glossary Specifications Product Description Scanner Document Size Scanning/Printing Width Consumable Items True Type Fonts on CD-ROM Computer Requirements Electrical and Environment Temperature Warm-Up First Print Power Source Parallel Interface USB (Universal Serial Bus) Interface Index Page Visit us on the World Wide Web http://www.brother.com