DIFFICULTY

SUGGESTIONS

 

 

 

 

 

 

PrintQuality Difficulties (CONTINUED)

 

 

 

 

 

 

 

 

 

 

The whole page is

Wipe the electric terminals referring to See page

printed black.

13-14.Also, do not use heat-sensitive paper as it

 

 

 

 

 

 

 

 

 

will cause this problem. After cleaning, if the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

printed pages are still black and the LCD shows

 

 

 

 

 

 

 

 

 

CHANGE DRUM SOON, replace the drum unit

 

 

 

 

 

 

 

 

 

with a new one.

 

 

Black Page

 

 

 

 

 

 

 

 

 

 

 

 

 

Nothing is printed on

Make sure that the toner cartridge is not empty.

the page.

Wipe the electric terminals. (See Routine

 

 

 

 

 

 

 

 

 

Maintenance, page 13-13,Cleaning the Printer, page

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

13-14and Cleaning the Drum Unit, page 13-15.)

 

 

 

 

 

 

 

 

 

Make sure that a torn piece of paper does not

 

 

 

 

 

 

 

 

 

remain on the scanner window.

 

 

White page

 

 

 

 

 

 

 

 

 

 

 

 

 

Printed pages are

Marks may disappear by themselves. Try copying

marked at regular

multiple pages to clear this problem. Marks may

intervals.

occur if the machine has not been used for a long time.

 

 

 

 

 

 

 

 

 

A possible cause is that the surface of the drum is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

scratched. You must then replace the drum unit with

 

 

 

 

 

 

 

 

 

a new one. If the Marks do not disappear, it may be

 

 

 

 

 

 

 

 

 

that the drum was marked or damaged by excessive

 

 

 

 

 

 

 

 

 

Example of Regular

exposure to light. In this case, replace the drum unit

 

 

 

Mark

with a new one.

 

 

 

 

 

 

 

 

 

 

Printed pages are

Certain environmental conditions such as humidity,

blurred at the center or

high temperatures, etc. may cause this condition to

at either edge.

occur. Make sure the machine is placed on a flat,

 

 

 

 

 

 

 

 

 

horizontal surface. Remove the drum unit with the

 

 

 

 

 

 

 

 

 

toner cartridge installed. Try rocking them from side

 

 

 

 

 

 

 

 

 

to side. You may clear a blurred page by wiping the

 

 

 

 

 

 

 

 

 

scanner windows with a clean soft cloth. (See

 

 

 

 

 

 

 

 

 

 

Blurred Page

Routine Maintenance, page 13-13,Cleaning the

 

 

 

 

 

 

 

 

 

Printer, page 13-14and Cleaning the Drum Unit,

 

 

 

 

 

 

 

 

 

page 13-15.) If a blurred page occurs after cleaning

 

 

 

 

 

 

 

 

 

and the LCD shows CHANGE DRUM SOON,

 

 

 

 

 

 

 

 

 

replace the drum unit with a new one.

 

 

 

 

 

 

 

 

 

 

Ghost images appear on

Adjust the print conditions by changing the Print

printed pages.

Density setting, page 4-2.OR

 

 

 

 

 

 

 

 

 

Rough surfaces or thick media can cause a ghost

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

image. Make sure you select the Paper Type that

 

 

 

 

 

 

 

 

 

suits the paper in your multi-purpose sheet feeder.

 

 

 

 

 

 

 

 

 

(See Paper Type, page 5-8and 5-10and Media Type,

 

Ghost Images

 

page 7-4.)

 

 

 

 

 

 

 

 

 

 

Note The drum unit is a consumable item and it is necessary to replace it periodically.

13 - 10 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E