13 13Troubleshooting and Routine Maintenance

Troubleshooting

IMPORTANT

For technical and operational assistance, you must call the country where you purchased the machine. Calls must be made from within that country.

Error Messages

You may occasionally encounter a difficulty with your DCP. If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages. You can correct most problems yourself. If you need additional help, call the Brother fax-back system at

In USA:

1-800-521-2846

 

In Canada:

1-800-681-9838

 

 

1-514-685-5381 (In Montreal)

 

 

 

ERROR MESSAGECAUSEACTION
CHANGE DRUM

The drum unit is near the

Use the drum unit until

SOON

end of its life.

you have a print quality

 

 

problem, then replace the

 

 

drum unit with a new one.

 

 

 

CHECK PAPER

The DCP is out of paper or

Refill the paper or

 

paper is not properly

remove the paper and

 

loaded in the multi-

load it again and then

 

purpose sheet feeder.

press Copy.

 

 

 

CHECK PAPER

Your Paper Size setting

Change either paper in the

SIZE

may not be set correctly

multi-purpose sheet

 

for the paper you are

feeder or change paper

 

using (see 5-5).

size setting, and then press

 

 

Copy.

 

 

 

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

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