Brother DCP-375CW Network Difficulties

58

Network Difficulties

Difficulty Suggestions

Cannot print over the Network. Make sure that your machine is powered on and is online and in Ready mode.

Print a Network Configuration list (see Printing Reports onpage 2 0.) and check

the current Network settings printed in this list. Reconnect the LAN cable to the

hub to verify that the cabling and netw ork connections are good. If possibl e, try

connecting the machine to a differ ent port on your hub using a different cable. If

the connections are good, the machine shows LAN Active for 2 seconds.

(If you are having Network problems , see the Network User’s Gu ide for more

information.)

The network scanning feature does

not work.

(Windows® users only) Firewall settings on your PC may be rejecting the

necessary network connection. Fol low the instructions below to configure the

Firewall. If you are using personal Firewall software, see the User’s Guide for your

software or contact the software m anufacturer.

For Windows® XP SP2 and Windows Vista® users, see Firewall settings in the

Software User’s Guide on the CD-ROM.

For Windows® XP SP1 user’s, plea se visit the Brother Solutions Center.

(http://solutions.brother.com)

Your computer cannot find your

machine.

<Windows® users>

Firewall settings on your PC may be rejecting the necessary network connection.

For detail, see the instruction ab ove.

<Macintosh users>

Re-select your machine in the Device Selector application located in Macintosh

HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in

ControlCenter2.

Contents

Main If you need to call Customer Service http://www.brother.com/registration/ Compilation and Publication Notice Table of Contents Section I General 1 General Information 2 2 Loading paper and documents 8 3 General Setup 19 Section II Copy 4 Making copies 22 Section III Direct Printing 5 Printing photos from a memory card 30 Section IV Software 6 Software and Network features 42 Section V Appendixes A Safety and Legal 44 B Troubleshooting and Routine Maintenance 54 Page Page Page Using the documentation Symbols and conventions used in the documentation General Information WARNING CAUTION IMPORTANT Accessing the Software Users Guide and Network Users Guide Viewing Documentation Viewing Documentation (Windows)1 a b a b c d e How to find Scanning instructi ons How to find Network setup instructions Accessing Brother Support (Windows)1 Control panel o verview 10 9 8 7 6 5 100% Normal 01 4321 Warning LED indications 100% Normal 01 Loading paper and other print media c a Loading paper and documents d e f g h i Loading envelopes and postcards About envelopes a b a b c Removing small printouts from the machine Printable area Acceptable paper and other print media Recommended print media Brother paper Handling and using print media Paper capacity of the output paper tray cover Choosing the right print media Paper type and size for ea ch operation Paper weight, thickness and c apacity Loading documents Using the scanner glass Document Sizes Supporte d How to load documents a b Scannable area General Setup LCD display Sleep Mode Printing Reports Page Making copies How to copy Making a single copy b Making multiple copies b c b e c d Enlarging or reducing the image copied b c d 4 Making N in 1 copies or a poster (Page Layout) b c d e f g b c d e b c Page Page Page PhotoCapture Center Operations Printing from a memory card without a PC Scanning to a memory card without a PC Using PhotoCapture Center from your computer Printing photos from a memory card Memory cards and folder structures Getting started 1 2 3 How to print from a memory card a f b c a b k c d a b c d e PhotoCapture Center print settings Page Page Page Scan to a memory card a b c d e f Understanding the Error Messages Page Software and Network features a b c d Appendixes A Choosing a location WARNING Safety and Legal To use the machine safely WARNING Page Page Page Important safety instru ctions Page Page Legal limitations for copying Trademarks B Troubleshooting If you are having difficulty with your machine Troubleshooting and Routine Maintenance Printing Troubleshooting and Routine Maintenance 55 Copying Difficulties Printing Troubleshooting and Routine Maintenance 57 Scanning Difficulties Software Difficulties PhotoCapture Center Difficulties Network Difficulties Error and Routine Maintenance messages OR Page Printer jam or paper jam a b c d e f g h i Routine maintenance Replacing the ink cart ridges a b c d e f g Cleaning the outside of the machine a b c d e a Cleaning the machines printer platen b f Cleaning the paper pick-up rollers a b c d e Cleaning the print head b c Checking the print qu ality b c d e f i j k Checking the print alignment b Machine Information Checking the serial n umber b c d Packing and shipping the machine a b c d e f g Page C Menu keys On-screen programming Menu table Memory storage b c d e Menu Table Page Page Network menu Page Page Page Page Copy Quality () Enlarge/Reduce () Copy Options () Scan () - PhotoCapture () Ink Management () D General Specifications Print media Copy PhotoCapture Center Scanner Printer Interfaces Computer requirements Consumable items Replacement Ink cartridge Network (LAN) Wireless one-push configuration Index E G H I J N O P R S T W For Australia Only: For New Zealand Only: