Brother DCP-375CW manual Error and Routine Maintenance messages, Error Message Cause Action

Troubleshooting and Routine Maintenance

Error and Routine Maintenance messages

As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error and maintenance messages are shown below.

You can correct most errors and routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com.

Error Message	Cause	Action
B&W Print Only	One or more of the colour ink	Replace the ink cartridges. (See Replacing
Replace XX Ink	cartridges have reached the end	the ink cartridges on page 64.)
	of their life. While this message
	appears on the LCD, each
	operation works in the following
	way:

„Printing

If you click Greyscale in the
Advanced tab of the printer
driver you can use the
machine as a monochrome	B
printer for approximately four
weeks depending on the
number of pages you print.

	„ Copying
	If the paper type is set to
	Plain Paper or
	Inkjet Paper you can
	make copies in monochrome.
	If the paper type is set to
	Other Glossy, Brother BP71
	or Transparency, the machine
	will stop all print operations. If you
	unplug the machine, or take out
	the ink cartridge, you cannot use
	the machine until you change to a
	new ink cartridge. (See Replacing
	the ink cartridges on page 64.)
Cannot Detect	You installed a new ink too fast	Take out the new ink cartridge and reinstall
	and machine did not detect it.	it slowly until it clicks.
	If you are using non Brother	Replace the cartridge with a Brother
	Original Ink the machine may not	Original Ink Cartridge. If the error remains,
	detect the ink cartridge.	contact your Brother dealer.
	An ink cartridge is not installed	Take out the new ink cartridge and
	correctly.	re-install it slowly until it clicks. (See
		Replacing the ink cartridges on page 64.)

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