Brother DCP-6690CW Scanning and PC Fa x problems

Troubleshooting
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Scanning and PC Fa x problems 12
The network scanning feature does not work in Windows®
The network PC Fax feature does not work in Windows® 12
Firewall settings on your PC may reject the necessary network connection for network printing, network
scanning and PC Fax. If you are using W indows® Firewall and you installed MFL-Pro Su ite from the
CD-ROM, the necessary Firewall settings have already been made. If you did not install from the CD-ROM
follow the instructions below to configure Windows® Firewall. If you are using any other personal firewall
software, see the User’s Guide for your software or contact the software manufacturer.
UDP Port number information for Firewall configuration 12
1Add Port number 137 if you st ill have trouble wit h your network connec tion after you added port 54925 and 54926 . Port number 137 also supports
printing, PhotoCapture Ce nter™ and Remote Setup over the net work.
Windows® XP SP2 users: 12
a Click the Start button, Control Panel , Network and Intern et Connections and then WindowsFirewall .
Make sure that Windows Firewall on the General tab is set to On.
bClick the Advanced tab and Settings... button.
cClick the Add button.
dAdd port 54925 for network scanning by entering the information below:
1. In Description of service: Enter any description, for example, “Brother Scanner”.
2. In Name or IP address (for exam ple 192.168.0.12)
or the computer hosting this service on your network: Enter “Localhost”.
3. In External Port Number for this service: E nter “54925”.
4. In Internal Port Number for t his service: Enter “54925”.
5. Make sure UDP is selected.
6. Click OK.
eClick the Add button.
fAdd port 54926 for Network PC-Fax by entering the information below:
1. In Description of service: Enter any description, for example, “Brother PC Fax”.
2. In Name or IP address (for exampl e 192.168.0.12)
or the computer hosting this service on your network: Enter “Localhost”.
3. In External Port Number for this service: E nter “54926”.
4. In Internal Port Number for t his service: Enter “54926”.
5. Make sure UDP is selected.
6. Click OK.
UDP Port Network Scanning Network PC-Fax Network Scanning and
Network PC-Fax1
External Port number 54925 54926 137
Internal Port number 54925 54926 137