Brother 882-C40/C42, Embroidery and Sewing Machine manual 316

TROUBLESHOOTING

List of Symptoms

Problem	Cause	Solution	Page
The thread is tangled	Upper threading is incorrect.	Check the steps for threading the machine	B-48
on the wrong side of		and rethread the machine.
the fabric.
	Using improper needle or thread for the	Check the “Fabric/Thread/Needle	B-59
	selected fabric.	Combinations” chart.
The upper thread is	The bobbin thread is incorrectly installed.	Correctly install the bobbin thread.	B-45
too tight.
Cannot thread the	Needle is not in the correct position.	Press the “Needle Position” button to raise	B-14
needle		the needle.
	Needle is installed incorrectly.	Reinstall the needle correctly.	B-57
	Needle is turned, bent or the point is dull.	Replace the needle.	B-57
Cannot lower the	Presser foot was raised using the “Presser Foot	Press the “Presser Foot Lifter” button to	B-14
presser foot with the	Lifter” button.	lower the presser foot.
presser foot lever
Thread tension is	Upper threading is incorrect.	Check the steps for threading the machine	B-48
incorrect		and rethread the machine.
	Bobbin is set incorrectly.	Reset the bobbin. (If needle plate was	B-45
		removed, reinstall needle plate and tighten
		screws prior to installing bobbin case.)
	Using improper needle or thread for the	Check the “Fabric/Thread/Needle	B-59
	selected fabric.	Combination” chart.
	Presser foot holder is not attached correctly.	Reattach the presser foot holder correctly.	B-55
	Thread tension is set incorrectly.	Adjust the thread tension.	S-12, E-30
	Bobbin thread is incorrectly wound.	Use a correctly wound bobbin.	B-40
	Needle is turned, bent or the point is dull.	Replace the needle.	B-57
Upper thread breaks	Machine is not threaded correctly (used the	Rethread the machine correctly.	B-48
	wrong spool cap, spool cap is loose, the thread
	did not catch the needle bar threader, etc.)
	Needle is turned, bent or the point is dull.	Replace the needle.	B-57
	There are scratches on the bobbin case.	Replace the bobbin case, or consult your	A-19
		authorized dealer.
	Upper thread tension is too strong.	Adjust the thread tension.	S-12, E-30
	Using improper needle or thread for the	Check the “Fabric/Thread/Needle	B-59
	selected fabric.	Combinations” chart.
	Thread is twisted.	Use scissors, etc., to cut the twisted thread	—
		and remove it from the race, etc.
	There are scratches near the hole of the needle	Replace the needle plate, or consult your	S-26
	plate.	authorized dealer.
	There are scratches near the hole in the presser	Replace the presser foot, or consult your	B-55
	foot.	authorized dealer.
	Needle is installed incorrectly.	Reinstall the needle correctly.	B-57
	Thread is knotted or tangled.	Rethread upper and lower thread.	B-45, B-48
	A bobbin designed specifically for this machine	Incorrect bobbins will not work properly. Only	B-45
	is not used.	use a bobbin designed specifically for this
		machine.
Bobbin thread breaks	Bobbin is set incorrectly.	Reset the bobbin thread correctly.	B-45
	There are scratches on the bobbin or it doesn’t	Replace the bobbin.	B-45
	rotate properly.
	Thread is twisted.	Use scissors, etc. to cut the twisted thread	—
		and remove it from the race, etc.
	A bobbin designed specifically for this machine	Incorrect bobbins will not work properly. Only	B-45
	is not used.	use a bobbin designed specifically for this
		machine.
Bobbin thread does	The thread is not passed through the bobbin	Correctly pass the thread through the bobbin	B-41
not wind neatly on the	winding thread guide correctly.	winding thread guide.
bobbin.
	Bobbin spins slowly.	Press [+] in the bobbin winding window to	B-43
		increase the bobbin winding speed.
	The thread that was pulled out was not wound	Wind the thread that was pulled off around	B-42
	onto the bobbin correctly.	the bobbin 5 or 6 times clockwise.

A-30