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Brother 882-C40/C42, Embroidery and Sewing Machine Appendix A-23, ■Cause, removed, ■Symptom, page A-23, page A-24, page A-26, page A-27, ■Remedy/check details, Incorrect lower threading

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TROUBLESHOOTING

TROUBLESHOOTING

If the machine stops operating correctly, check the following possible problems before requesting service. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at “ http://solutions.brother.com ”.

If the problem persists, contact your dealer or the nearest authorized service center.

Frequent troubleshooting topics

Detailed causes and remedies for common troubleshooting topics are described below. Be sure to refer to this before contacting your dealer.

	■ Upper thread tightened up	page A-23

	■ Tangled thread on wrong side of fabric	page A-24

	■ Incorrect thread tension	page A-26

	■ Fabric is caught in the machine and cannot be	page A-27
	removed	page A-27
	removed

A

2

Troubleshooting and Maintenance

Upper thread tightened up

■Symptom

* The upper thread appears as a single continuous

line.

*The lower thread is visible from the upper side of the fabric. (Refer to the illustration below.)

*The upper thread has tightened up, and comes out when pulled.

*The upper thread has tightened up, and wrinkles appear in the fabric.

*The upper thread tension is tight, and the results do not change even after the thread tension is adjusted.

aLower side of fabric

bLower thread visible from upper side of fabric

cUpper thread

dUpper side of fabric

eLower thread

■Cause

Incorrect lower threading

If the lower thread is incorrectly threaded, instead of the appropriate tension being applied to the lower thread, it is pulled through the fabric when the upper thread is pulled up. For this reason, the thread is visible from the upper side of the fabric.

■Remedy/check details

Correctly install the lower thread.

aTurn off the sewing machine.

bRemove the bobbin from the bobbin case.

cPlace the bobbin in the bobbin case so that the thread unwinds in the correct direction.

* Hold the bobbin with your right hand with the thread unwinding to the left, and hold the end of the thread with your left hand. Then, with your right hand, place the bobbin in the bobbin case.

If the bobbin is inserted with the thread unwinding in the wrong direction, sewing will be done with an incorrect thread tension.

Appendix A-23

Contents

Page IMPORTANT: READ BEFORE DOWNLOADING, COPYING, INSTALLING OR USING Intel License Agreement For Open Source Computer Vision Library SD is a registered trademark or a trademark of SD-3C,LLC Please read these safety instructions before attempting to use the machine DANGER WARNING IMPORTANT SAFETY INSTRUCTIONS 5Always keep your work area clear: •Do not store objects on the foot controller •Never drop or insert foreign objects in any opening 6Special care is required when sewing: Page Page Laser Safety IEC 60825-1Specification FDA Regulations CAUTION Page Page Chapter 1 Getting Ready Chapter 2 Sensor Functions Page B-70 Page B-20 Chapter 1 Sewing Basics CONTENTS TRADEMARKS WHAT YOU CAN DO WITH THIS MACHINE NAMES OF MACHINE PARTS AND THEIR Chapter1 Getting Ready Chapter3 Character/Decorative Stitches Chapter4 MY CUSTOM STITCH Chapter1 Embroidery ADJUSTMENTS DURING THE EMBROIDERY USING THE MEMORY FUNCTION VARIOUS EMBROIDERING FUNCTIONS USING THE MEMORY FUNCTION Chapter1 How to Create Bobbin Work Chapter2 Maintenance and Troubleshooting NAMES OF MACHINE PARTS AND THEIR FUNCTIONS ■Front View ■Right-side/RearView Page After the embroidery frame is set in the frame holder, be sure the Pull the top of the flat bed attachment to open the accessory compartment Page Memo •Foot controller: Model T •Always use accessories recommended for this machine Note Embroidery cards purchased in foreign countries may not work with your machine Basicoperations Getting Ready Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Sensor Functions Basic operations B-71 CONNECTING THE SENSOR PEN The right side of the holder can be used to hold the touch pen Sensor pen holder Basic operations B-73 cDisplayscreen. page 6 of the General settings dPress while connecting the sensor pen to the machine eTouch the first point of green dot marking using the sensor pen Basic operations B-75 USING SENSOR FUNCTIONS WITH SEWING STITCH The sensor functions are performed using the sensor pen • There are borderline areas between setting When using the sensor pen with utility stitches, the area and adjustment areas, which allow you Basic operations B-77 Specifying the Needle Drop Position With the Sensor Pen Turn on the machine cSelect a stitch pattern Basic operations B-79 gPress to apply the first point of the stitching width hWith the sensor pen, touch the second point for the stitching width iPress to apply the second point of the stitching width Basic operations B-81 Decorative Stitch End Setting Key -When selecting the Utility Stitch patterns -When the decorative stitch end setting key is grayed out hPress to apply the sewing end point Basic operations B-83 iSelect the method for positioning the embroidery pattern ■Selecting the Embroidering Position by the Pattern Edge aFrom on the screen, press the edge to be the reference for positioning With the sensor pen, touch the point on the fabric corresponding to corner ePress to adjust the positions Basic operations B-85 ePress to apply the setting iPress the “Start/Stop” button to start embroidering Sewing Sewing Basics Sewing S-3 iPress the “Thread Cutter” button to trim the upper and lower threads ■Using the Foot Controller Sewing S-5 bPress to set the automatic reinforcement stitching function appears as when the stitch is selected) dPress the “Reverse Stitch” button or “Reinforcement Stitch” button •To turn off the automatic reinforcement stitching function, press again, so it Sewing S-7 ■If the Fabric does not Fit under the Presser Foot ■If the Fabric does not Feed aRaise the presser foot cRelease the black button Do not use adhesive backed Sewing S-9 Follow the steps below when you want to change the zigzag stitch pattern width Press to narrow the zigzag stitch pattern width Press to widen the zigzag stitch pattern width Follow the steps below when you want to change the stitch pattern length Sewing S-11 ■Proper Thread Tension ■Upper Thread is Too Tight ■Upper Thread is Too Loose Sewing S-13 The red guideline marker indicates the sewing position on the fabric aPress to display the guideline marker bUse or to move the needle drop position cPress again to stop using the guideline marker ■Adjusting the Guideline Marker Position Sewing S-15 aSelect a stitch bPress to select the pivot setting Sewing S-17 aPress to display “Needle Position – Stitch Placement” in the settings screen bSet “Needle Position – Stitch Placement” to “ON” or “OFF” cPress to return to the original screen bIf necessary, adjust any settings such as the stitch width and stitch length cPress to lock the screen settings Sewing S-19 Utility Stitches Sewing S-21 ■Using the Image Key bPress to change the thread color of the stitch on the screen ■Saving Settings aSelect a stitch. (Example: ) bSpecify your preferred settings Sewing S-23 See page S-67for the detailed information of stitches bAttach presser foot “J” Example: Left/Middle needle position stitches Sewing S-25 Aligning the Fabric with a Mark on the Needle Plate or Bobbin Cover (with Mark) For stitches with a left needle position (Stitch width: 0.0 mm) For stitches with a middle (center) needle position (Stitch width: 3.5 mm) ■Using the Straight Stitch Needle Plate and the Straight Stitch Foot or press Sewing S-27 ■Basting aSelect and attach presser foot “J” cSew while keeping the fabric straight dEnd the basting with reinforcement stitches dInsert the ends of the thread into the dart with a hand sewing needle Sewing S-29 cSpread the fabric out along the finish line bTurnonly. the fabric and iron the folded parts cSelect and attach presser foot “I” Sewing S-31 ■Patchwork (for Crazy Quilt) ■Sewing Curves (Using a Zigzag Stitch) ■Cord Guide Bobbin Cover (Using a Zigzag Stitch) dSet the zigzag width from 2.0 mm - 2.5 mm (approx. 1/16 inch - 3/32 inch) eAttach presser foot “N” Sewing S-33 aSelect a stitch and attach presser foot “G” cSew along the presser foot guide ■Overcasting Using Presser Foot “J” See page S-67for the detailed information of stitches aSelect a stitch and attach presser foot “J” Sewing S-35 When a stitch pattern in the Quilting Stitches category ■Piecing 1/4 inch) aSelect or and attach presser foot “J” Sewing S-37 ■Appliqué 5 mm (approx. 1/8 inch to 3/16 inch) seam allowance dSelect and attach presser foot “J” Sewing S-39 ■Free Motion Quilting With free motion quilting, the feed dogs can be lowered by pressing , so that the fabric can be moved freely in any direction Using free motion open toe quilting foot “O” Sewing S-41 aAttach the straight stitch needle plate (see page S-26) •Notice this needle plate has a round hole for the needle bSelect or cPress to set the machine to free motion sewing mode •Make sure that the quilting foot is attached properly and not slanted Sewing S-43 to display “Free Motion Foot Height” of the settings screen (see page S-15).Press or to select the height that the quilting foot is raised above the aSelect bPress to set the machine to free motion sewing mode eTighten the screw with the included screwdriver Sewing S-45 dFoldbasting.back the fabric inside along the gSelect or hRemove the flat bed attachment to use the free-arm iSlide the item that you wish to sew onto the Sewing S-47 lSew with the fold of the hem against the presser foot guide ■Appliqué Sharp Curves Sewing S-49 eUnfoldside. the fabric, and iron the tucks to one bAttach presser foot “N”. Sew scallop stitches along the edge of the fabric cTrim along the seam, making sure not to cut the stitches Sewing S-51 • Use a thick thread dWhenpaper away.sewing is finished, gently tear the •Be sure that neither automatic reinforcement nor automatic thread cutting is selected Sewing S-53 Example: Illustration of finished product Sewing S-55 aSelect a buttonhole stitch, and attach buttonhole foot “A” bMark the position and length of the buttonhole on the fabric The maximum buttonhole length is about 28 mm (approx Align the presser foot with the mark on the fabric, and lower the presser foot •Pass the thread underneath the presser foot Sewing S-57 ■Odd Shaped Buttons/Buttons that do Not Fit into the Button Holder Plate Use darning stitches for mending and other applications aSelect“A”. a stitch, and attach buttonhole foot bSetdarning.the scale to the desired length of the Sewing S-59 Bar tacks can be between 5 mm (approx. 3/16 inch) and 28 mm (approx cSet the fabric so that the pocket moves toward you during sewing dCheck the first needle drop point and lower the presser foot fGently hold the end of the upper thread and begin sewing Sewing S-61 ■Attaching 4 Hole Buttons ■Attaching a Shank to the Button aPullsewing.the shank lever toward you before dCut off any excess thread Use this stitch for making belt holes and other similar applications Sewing S-63 fSelect and sew seam “4” as shown ■Centered Zipper Sewing S-65 2 inches) from the edge of the fabric, then stop the machine hPull down the zipper slider, then continue sewing to the edge of the fabric iClose the zipper, turn the fabric over, and sew a basting stitch lSew reverse stitches at the top of the zipper, then continue sewing mStop sewing about 50 mm (approx Sewing S-67 Page Sewing S-69 Page Sewing S-71 Page Sewing S-73 Page Sewing S-75 Character/Decorative Stitches Sewing S-77 Example: Entering “Blue Sky” Sewing S-79 ■Adjusting the Character Spacing bPress or to adjust character spacing Sewing S-81 ePresssewing.the “Start/Stop” button to stop adjustments based on the pattern, make adjustments for each pattern individually and select Sewing S-83 EDITING STITCH PATTERNS Sewing S-85 Select a stitch pattern, then press to change Actual Stitch Pattern Size When 7mm satin stitch patterns are selected, press to choose from 5 automatic length settings without changing the stitch zigzag width or stitch length settings Sewing S-87 cPress to display the enlarged image Sewing S-89 eSelect fPress to sew the pattern continuously again, then press to select the small size Sewing S-91 Making Step Stitch Patterns (for 7mm Satin Stitch Patterns Only) cPress again Sewing S-93 ■Types of Stitch Data that can be Used ■Types of USB Devices/Media that can be Used ■Precautions on Using the Computer to Create and Save Data Sewing S-95 Page Sewing S-97 eSelect the stitch pattern’s .pmv file and copy the file to the computer bChoose a stitch pattern to retrieve Sewing S-99 bOn the computer, open “Computer (My computer)” then go to “Removable Disk” cMove/copyDisk”. the pattern data to “Removable •While data is being written, do not disconnect the USB cable ePressto recall.the key of the stitch pattern you want Sewing S-101 MY CUSTOM STITCH Sewing S-103 Examples of Custom Stitches Sewing S-105 cUse to move to the coordinates of the first point on the grid sheet dPress to add the point indicated by Sewing S-107 bUse to move the point ■Moving Part or All of the Design aPress or to move to the first point of the section that you want to move cPress or to move the section Sewing S-109 you finish entering the stitch data, press The “Saving” message appears and the stitch will be stored Before storing a stitch, press to sew a test-runof the stitch Sewing S-111 Page Embroidering Embroidery Embroidering E-3 aTouch the key of the category of the pattern you want to embroider bPress the key of the pattern you want to embroider cPress to create a mirror image of the pattern as needed Proceed to “VIEWING THE EMBROIDERING SCREEN” on page Example: Entering “We Fly” Embroidering E-5 gPress again and enter “F” hPress and then enter “ly” Embroidering E-7 bInsert the card completely into the card Reader/USB card writer module cPress the key of the USB port dFollowpattern.the steps on page E-4to select a To recall patterns from the computer or USB media, see pages E-49to E-50 Embroidering E-9 Page Embroidering E-11 bIron the iron-onstabilizer material to the wrong side of the fabric Embroidering E-13 ■Inserting the Fabric aLift-upand loosen the frame adjustment screw and remove the inner frame Embroidering E-15 ■Embroidering Small Fabrics ■Embroidering Edges or Corners ■Embroidering Ribbons or Tape Embroidering E-17 Page Embroidering E-19 bPress to select the frame used in the preview ■Frame sizes displayed on screen •You can begin sewing from this screen by pressing the “Start/Stop” button Embroidering E-21 ■Embroidery Needle Plate Cover Embroidering E-23 aAttach an iron-onstabilizer to the wrong side of the appliqué material •The embroidery procedure is the same as the basic procedure explained on page E-22 dPlaceframe.the base material into the embroidery ePress the “Start/Stop” button to sew the position of the appliqué Embroidering E-25 ADJUSTMENTS DURING THE EMBROIDERY PROCESS the message below will appear. Press and machine by pressing . The machine will stop after sewing the 10 stitches bUnlock the frame-securinglever and remove the embroidery frame eAttach the embroidery frame Embroidering E-27 bFollow the instructions shown on the screen and remove the embroidery frame Embroidering E-29 ■Correct Thread Tension bPress to weaken the upper thread tension. (The tension number will decrease.) Embroidering E-31 ■Bobbin Thread is Too Tight bPress to turn off the automatic thread cutting function The thread trimming function will turn this function off, press key and then Embroidering E-33 You can display the name of the thread colors or embroidery thread number cWhen the thread number #123 is Embroidering E-35 Example: Aligning the lower left side of a pattern and the needle Embroidering E-37 bSelect the angle of rotation for the pattern Embroidering E-39 A setting between 80% and 120% in 5% increments can be specified bChange the density cPress to return to the pattern selection screen aPress so that it appears as Example: Linking “DEF” to the characters “ABC” Embroidering E-41 fPress to turn off the thread cutting function and then press iAs in step a, select the character patterns for “DEF” kPress lPress Embroidering E-43 ■Types of Embroidery Data that can be Used ■Precautions on Using the Computer to Create and Save Data Embroidering E-45 bSelect the pattern you want to delete •It takes a few seconds to save a pattern •See page E-48for more information about retrieving saved patterns Embroidering E-47 cPress when the pattern you want to save is in the embroidery screen bPressretrieve.the key of the pattern you want to Embroidering E-49 ePressrecall.the key of the pattern you want to Embroidering E-51 bPlace the appliqué fabric over the pattern embroidered in step a eSelect the satin stitch frame pattern of the same shape as the appliqué Embroidering E-53 ePress the “Start/Stop” button to embroider the pattern section fWhen embroidering is finished, the following screen appears. Press gRepeat steps b through f to embroider the remaining sections of the pattern Embroidering E-55 Embroidery Edit Embroidering E-57 SELECTING PATTERNS TO EDIT “Basic operations”, and press , then to display the screen below Embroidering E-59 cPress to change the layout of the pattern dSelect the layout. (Example: ) •When selecting , and change to and . You can increase or decrease the incline fAfter you finish your selections, press Embroidering E-61 Page Embroidering E-63 bPress the key of the layout you want to embroider bUse to change the spacing Embroidering E-65 cUse to select where the pattern is dUse to select a pattern, and then use spacing aPress so you can assign a thread color to each character Embroidering E-67 Some machines may already have an additional “ http://solutions.brother.com” aIn the pattern editing screen, press and then press bUse to choose where to add a color on the custom thread table Embroidering E-69 eRepeat the previous steps until all desired thread colors are specified ■Saving the Custom Thread Table to USB media You can save a custom thread table data file to USB media •Custom thread table data is saved as “.pcp” data file aPress and then press Embroidering E-71 dPress to choose a new color from the custom thread table ■Sewing Repeated Patterns aSelect a pattern, and then press cSelect the direction in which the pattern will be repeated Embroidering E-73 ■ Repeating One Element of a Repeated Pattern aChoose the direction in which the repeated pattern will be cut eUserepeat. and to select the element to bUse and to select the cut line Embroidering E-75 to select the thread mark to be After creating the repeated pattern, rehoop the embroidery frame and keep sewing for the next pattern Embroidering E-77 hTouch jRemove the thread mark kPress the “Start/Stop” button to begin embroidering Embroidering E-79 Example: Combining alphabet characters with an embroidery pattern and editing Embroidering E-81 jPress to change the color of the characters kWhen all editing is finished, press ■Selecting combined embroidery patterns Embroidering E-83 bIn the “Embroidery Basting Distance” to return to the previous ePress to select the basting setting Embroidering E-85 Page Appendix How to Create Bobbin Work Appendix A-3 PREPARING FOR BOBBIN WORK ■Lower thread We recommend the following types of threads for bobbin work No.5 or finer hand embroidery thread or decorative thread Flexible woven ribbon Appendix A-5 •Slowly and evenly wind the thread around the bobbin •For best results, wind the bobbin so the thread is snug and not twisted jInstall the bobbin wound with thread ■When tension is applied to the bobbin thread Insert bobbin into bobbin case so the thread unwinds from the left side Appendix A-7 pInstall the needle plate cover and bobbin cover with tabs •When installing the needle plate cover, do not allow it to pinch the thread qInstall the flat bed attachment or embroidery unit •When the bobbin thread is replaced with a Appendix A-9 hUsepresserthefoot.presser foot lever to raise the iWith the wrong side facing up, place the fabric under the presser foot Pull the thread while holding down the fabric so it does not move out of place While oPress at lower right of LCD screen Appendix A-11 CREATING BOBBIN WORK (EMBROIDERY) aAttach the embroidery foot and the embroidery unit bInstall a bobbin wound with an adequate amount of thread for pattern dTurn on the machine fTo select a bobbin work embroidery Appendix A-13 dUsing the presser foot lever, raise the presser foot hLower the presser foot iIt is necessary to move to the beginning of stitching so press , and then press Appendix A-15 ADJUSTING THE THREAD TENSION ■Adjusting the upper thread tension Refer to “Adjusting Thread Tension” on page E-30 ■Adjusting the tension of the bobbin thread Appendix A-17 Maintenance and Troubleshooting Appendix A-19 •Do not apply oil to the bobbin case Appendix A-21 ADJUSTING THE SCREEN dPress or to adjust the brightness of the screen display cTurn the main power to OFF, then turn it back to ON Appendix A-23 Incorrect upper threading Remove the tangled thread, and then correct the upper threading bRemovemachine.the upper thread from the cRefer to the following steps to correct the upper threading Appendix A-25 ■Symptoms •Symptom 1: The lower thread is visible from the upper side of the fabric •Symptom 3: The upper thread is visible from the lower side of the fabric Symptom 5: The stitching on the lower side of the fabric is loose or has slack □Symptom Appendix A-27 lRemove any threads in the race and around the feed dogs mTurn the handwheel to raise the feed dogs Lightly Appendix A-29 Page Appendix A-31 Page Appendix A-33 ERROR MESSAGES Appendix A-35 Page Appendix A-37 eRemove the USB media, and turn the machine off and on again Appendix A-39 INDEX Appendix A-41