12 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE
8
Press 2 (No) for Black or three
colours with a problem.
The LCD shows:
Press 1 (Yes).
The machine will start cleaning the
print head.
9
After cleaning is finish ed, press Colour Start. The machine will
start printing the Print Quality Check Sheet again and th en
return to Step 5.
10
Press Stop/Exit.
If you still see missing ink in this Print Quality Check Sheet, repeat
the cleaning and test print procedures at least five times. If ink is still
missing after the fifth cleaning and test print, replace the ink cartridge
for the clogged colour. (P erhaps the ink cartridge was in yo ur
machine over six months or t he expiration date written on th e
cartridge package has passed. Or, the ink may not have been stored
properly before use.)
After replacing the ink cartridge, check it by printing another Print
Quality Check Sheet. If th e problem still exists, repeat th e cleaning
and test print procedu res at least five ti mes for the new ink ca rtridge.
If ink is still missing, call your Brother dealer.
Caution
Do NOT touch the print head. To uching the print head may cause
permanent damage and may void the print head’s warranty.
When a print head nozzle is
clogged the printed sample
looks like this.
After the print head nozzle is
cleaned, the horizontal lines
are gone.
Start Cleaning?
1.Yes 2.No