DIFFICULTY | SUGGESTIONS | ||
Sending Faxes |
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Poor transmitting quality | |||
| Resolution, page 21.) Make a copy to verify the machine’s scanner | ||
| operation. | ||
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Transmission verification | There is probably temporary noise or static on the phone line. Try | ||
prints “Results:NG” | sending the fax again. If the problem continues, call the Telephone | ||
| Company to check your phone line. | ||
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When the receiving party says | Sometime the resolution mode you choose when sending a fax may | ||
the picture is not clear | not be appropriate. Send the fax again, but try using a different | ||
| resolution mode (FINE or S.FINE). Also, make sure the machines | ||
| scanner glass is clean and that there are no marks on it. If there is, | ||
| then clean the glass cover. | ||
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When the receiving party says | The machine’s scanner may be dirty or the receiving party’s print | ||
vertical streaks appear on the | head may be dirty. Clean your scanner and make a copy to check if | ||
faxes they receive | the problem was caused by the machine. | ||
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Handling Incoming Calls (with external telephone) | |||
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F/T | The machine knows the incoming call is not a fax so it is signalling | ||
(F/T) Mode. | you to answer the telephone call. Pick up the external telephone’s | ||
| handset and press Tel or answer from an extension phone and press | ||
| the machine’s Deactivation Code (default setting is #51). | ||
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Transferring a fax call to the | If you answered at the machine, press Fax Start and hang up | ||
machine. | immediately. If you answered at an extension phone, press your | ||
| Remote Activation Code (default setting is |
| 51). When the |
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| machine answers, hang up. | ||
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Paper Handling Difficulties |
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The machine does not load | Check to see if the CHECK PAPER or PRINTER JAM message | ||
paper. The LCD shows | appears on the LCD. If so, the paper tray may be out of paper. If it | ||
CHECK PAPER or | is empty, load a new stack of paper into the tray. If there is paper in | ||
PRINTER JAM | the paper tray, make sure it is straight. If the paper is curled, you | ||
| should straighten it. Sometimes it is helpful to remove the paper, | ||
| turn the stack over and put it back into the paper tray. Reduce the | ||
| amount of paper in the paper tray, then try again. | ||
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How can I clear paper jams? | |||
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Copy Quality Difficulties |
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Vertical streaks appear in | Sometimes you may see vertical streaks on your copies. Either the | ||
copies | scanner or the primary corona wire for printing is dirty. Clean them | ||
| both. | ||
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MAINTENANCE
Troubleshooting and Maintenance 67