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Brother HL-2400C Print Quality, White vertical streaks or bands, Shake the toner cartridges gently, 4)Shake the toner cartridges gently, 1)Check the specified paper is used

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CHAPTER 6 TROUBLESHOOTING

Print Quality

✒Note

You can clear a print quality problem by replacing a toner cartridge with a new one if the LCD indicates the ‘toner low’ or ‘toner empty’ message.

Question

White horizontal lines or bands or rubbing

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Colors are light or unclear in the whole page

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

White vertical streaks or bands

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.		ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.		ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.		ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.		ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Recommendation

1)Check the printer is installed on a solid, level surface.2)Check the rear access cover is closed correctly.3)Check the toner cartridges is installed correctly.4)Shake the toner cartridges gently1)Check the specified paper is used.2)Check the problem is solved after change to fresh unpacked paper.3)Check the rear access cover is closed correctly.

4)Shake the toner cartridges gently

Check which color is missing and replace the toner cartridge

*The toner has probably come to the end of its life. However, when you see a white vertical line on the toner roller, try the following procedure.

1.Cut a sheet approx. 50mm x 50mm out of a transparency film.

2.Insert the film about 10mm into the gap between the toner roller and the blade.

3. Slide the film and pull it out as shown below.

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Contents

USER’S GUIDE Trademarks Compilation and Publication Shipment of the Printer WARNING Failure to remove the CONSUMABLES during shipping (For USA & CANADA Only) http://www.brother.com Definitions of Warnings, Cautions, and Notes To Use the Printer Safely Page Printer Do's and Don'ts for Optimum Print Quality TABLE OF CONTENTS CHAPTER 3 BEFORE WORKING WITH THE PRINTER SEL SET (UP) (DOWN) MODE SHIFT EMULATION ECONOMY FEEDER COPY Page CHAPTER 6 TROUBLESHOOTING A-1 SYMBOL/CHARACTER SETS A-14 HP PCL Mode A-15 EPSON Mode IMPORTANT INFORMATION: REGULATIONS Federal Communications Commission Compliance Notice (For U.S.A. only) Important International Energy Star Compliance Statement Industry Canada Compliance Statement (For Canada only) Laser Safety (120 V model only) FDA Regulations (120 V model only) Caution: Radio Interference(220-240V model only) IEC 825 Specification (220-240V model only) IMPORTANT - For Your Safety Disconnect device Geräuschemission / Acoustic Noise Emission (For Germany Only) Wiring Information (For U.K. only) WARNING - THIS PRINTER MUST BE EARTHED GREEN AND YELLOW : EARTH BLUE : NEUTRAL DECLARATION OF CONFORMITY (EUROPE) CHAPTER INTRODUCTION ABOUT THIS MANUAL ABOUT THIS PRINTER Three Interfaces Automatic Interface Selection Five Emulation Modes Automatic Emulation Selection Data Compression Technology Various Fonts Bar Code Printing CCITT G3/G4 Lock Panel Power Save Mode Reprint Function PCMCIA Card Slot Saving User Settings Options Lower Tray Unit Legal Cassette MIO Card Flash Memory Card and HDD Card Operating and Storage Environment Power Supply Environment Rear Front SETTING UP THE PRINTER BEFORE USING THE PRINTER Page General View Power Button SETTING UP THE PRINTER Installing the (OPC) Belt Cartridge Page Installing the Toner Cartridges Page Installing the Oil Bottle and the Fuser Cleaner Page Loading Paper in the Media Cassette Page Page Connecting the Printer to Your Computer Page Turning the Printer On Plugging in the Power Cord and Turn the Printer On Power LJ READY 001P T1 AUTO Printing the Test Patterns or Lists AUTO To Print Out LCD Message in the Second Row DEMO PAGE Page Installing the Printer Driver Computer Requirements Prepare Windows 95/98 for the Printer Prepare Windows 3.1/3.11 for the Printer Prepare Windows NT 4.0 for the Printer BEFORE WORKING WITH THE PRINTER AUTOMATIC EMULATION SELECTION Page AUTOMATIC INTERFACE SELECTION Page ABOUT THE CONTROL PANEL Using the Panel Buttons The printer has a versatile control panel. It has two operation modes: When the printer is used in the BR-Script2 mode, some buttons are not used Printer Settings User Settings Factory Settings PAPER HANDLING Recommended Paper Printable Area Using Envelopes Page Cassette Feed T1 LOAD PAPER **** SIZE Manual Feed T1 MANUAL FEED ****SIZE CONTROL PANEL DISPLAY AND LEDS Printer Status Messages (on the upper row) READY 001P IDLE 001P AUTO PCL5C BUSY 001P SLEEP 001P 08 RESET TO USER SETTINGS K C M Y About Maintenance Messages FUSER OIL LOW REPLACE FCR REPLACE OPC BELT REPLACE FUSER LEDs READY LED indication Meaning DATA BUTTONS IN NORMAL MODE SET Button ▲(UP) or ▼ (DOWN) Button MODE Button CARD OPERATION Page Page Page Page Page Page Page Page I/F=PARALLEL I/F=RS-232C I/F=EXTEND I/O I/F=AUTO Auto interface selection INTERFACE MODE factory setting = 5 seconds HIGH SPEED=ON BI-DIR=ON BaudRate CodeType=8 bits 8 bits DTR(ER) =ON Robust Xon =OFF OFF: FORMAT MODE ORIENTATION ORI=PORTRAIT Portrait ORI=LANDSCAPE Landscape AUTO MODE AUTO LF =OFF AUTO CR AUTO WRAP =OFF AUTO SKIP =ON ✒Note on “AUTO MASK” O OFF OFF PAGE FORMAT MODE PAPER =LETTER letter LEFT M = 0C P Page 60 lines 45 lines 64 lines 43 lines COLOR PRINT=ON PRINT=OFF GRAPHICS MODE PEN SETTING ISO ITALIAN ISO SPANISH ISO PORTUGUESE ISO NORWAY RESOLUTION MODE RESOLUTION CAPT SETTING HRC SETTING RESOLUTION=600 CAPT =ON CAPT =OFF (factory setting) ■HRC Setting High Resolution Control HRC =OFF Cancel high resolution control HRC =LIGHT Set high resolution control to the light level HRC =MEDIUM PAGE PROTECTION PROTECT=AUTO (Factory setting) PROTECT=LETTER PROTECT=A4 CARD OPERATION CARD EXECUTE DATA CARD LIST SAVE DELETE Page SAVE DATA SAVE MACRO PRIMARY FONT SECONDARY FONT DOWNLOAD FONT Page Page Page MACRO ID=##### DATA ID=##### FONT ID=##### ADVANCED MODE NETWORK MODE LOCK PANEL=OFF off AUTO FF=ON INCORRECT AUTO FF=OFF WAIT TIME= 1s WAIT TIME=99s SUPPRESS=OFF SUPPRESS=ON ERROR PRINT ERROR PRINT=ON ERROR PRINT=OFF CONTINUE=MANUAL CONTINUE=AUTO SCALABLE FONT FONT=ALL FONT=LJ INPUT BUFFER (Factory setting =❏❏❏❏❏) SAVE SETTINGS PAGE COUNTER EXIT MODE MODE FONT Button Setting the Font and Symbol Set in the HP PCL5C Mode Message on the lower row to do; SELECT FONT P INTERNAL FONT CARD1 FONT CARD2 FONT PERMANENT FONT ........ Lt ........ Reg Regular, Roman, Book, or Antique ........ Bd Page Setting the Font and Character Set in the EPSON FX-850or IBM Proprinter XL Mode SELECT FONT TABLE PRINT Page PITCH= 10.00 Page List of Fonts BROUGHAM Scalable Brougham LETTERGOTHIC OCR-A OCR-B PC-775 PC-850 PC-852 MATH-8 FORM FEED Button (REPRINT Button) Form Feed CONTINUE Button BUTTONS IN SHIFT MODE EMULATION Button BR-Script2 HP-GL EPSON FX-850 IBMProprinterXL EPSON About Emulation Modes ECONOMY Button TONER SAVE MODE TONER SAVE=OFF TONER SAVE=ON POWER SAVE MODE FEEDER Button You can select the feeder and manual feed mode with the Feeder button Feeder FEEDER=AUTO Select a feeder or auto paper feed Select MANUAL MODE MEDIA TYPE SMALL SIZE COPY Button LJ READY 003P T1 COPY PAGES 1 page COPY PAGES=999 RESET Button RESET PRINTER RESET SETTING RESET PARTS LIFE Page Page Page Page Page Page TEST Button Page HEX DUMP MODE Page MAINTENANCE REPLACING THE CONSUMABLES Page Toner Cartridges Toner Nearly Empty Message Toner Empty Message 16 TONER EMPTY K COLOR Replacing the Toner Cartridges Page Oil Bottle 23 OIL EMPTY Page Page Fuser Cleaner 24 CHANGE FCR Page Waste Toner Pack 22 WASTE TONER Page (OPC) Belt Cartridge (OPC) Belt Cartridge Message Replacing the (OPC) Belt Cartridge Page Page Ozone Filter Ozone Filter Replacing the Ozone Filter Fusing Unit Page Page 120K Kit 120K Kit Drum Cleaner Replacing the Drum Cleaner Page Paper Discharger Replacing the Paper Discharger Page Replacing the Transfer Roller Page CLEANING THE PRINTER Periodical Printer Cleaning REPACKING AND RELOCATING THE PRINTER OPTIONS Page Font Card, Flash Memory/HDD Card Installing a Font Card, Flash Memory Card and HDD Card Page Selecting the Optional Fonts Modular I/O Card RAM Expansion Page Page Page TROUBLE SHOOTING TROUBLESHOOTING 16 TONER EMPTY XXXX COLOR XX LOAD PAPER ***** SIZE 19 CHECK FONT 20 FONT REMOVAL NO FUSER UNIT Maintenance Messages (appear on the lower row) Error Messages 32 BUFFER ERROR 34 MEMORY FULL 40 LINE ERROR 41 PRINT CHECK CARD 1(2) FULL CARD1(2)W ERROR MIO ERROR Service Call Messages PROG ERROR FONT ERROR D-RAMERROR NV-WERROR SERVICE D3 SERVICE D4 SERVICE D5 99 SERVICE D6 SERVICE E1 SERVICE F2 SERVICE F4 SERVICE F5 SERVICE H0 SERVICE H2 Paper Jams Paper Jam 13 JAM REAR 13 JAM INSIDE 13 JAM DRUM 13 JAM TRAYS Setting Up the Printer Hardware Setting Up the Printer Paper Handling Printing Print Quality Black vertical streaks or bands Black (colored) horizontal lines White spots or hollow print Completely blank or some colors are missing 1)Check which color is missing and replace the toner cartridge Page Uneven density appears periodically in the horizontal direction Missing image at edge Wrinkle 1)Check the toner cartridges are installed correctly 2)Check the OPC belt cartridge is installed correctly Off set image Poor fixing Poor fixing when printed on thick paper Blurred vertical band and spots of colour 1)Check that specified paper is used Page APPENDICES PRINTER SPECIFICATIONS Functions Electrical and Mechanical PAPER SPECIFICATIONS ■PAPER Paper Types to Avoid Types of paper to avoid are: DAMAGE OR OTHER DEFECTS CAUSED BY THE USE OF PAPERS LISTED UNDER “PAPER TYPES TO AVOID” WILL NOT BE COVERED UNDER ANY WARRANTY OR SERVICE Page INTERFACE SPECIFICATIONS Signal Description Page RS-232CSerial Interface Standard Specifications Interface Connectors Page Page SYMBOL/CHARACTER SETS Page Page Page Page Page Page Symbol (19M) Windings (579L) The following table shows characters available only in the corresponding character set. The numbers at the top of the table are hexadecimal code values with which characters are to be replaced in the Roman 8 character EPSON Mode Page PC-860 PC-863 PC-865 PC-8Turkish IBM Mode Page HP-GLMode Page Page Page Page Symbol Sets Supported by the Printer’s Intellifont Compatible Typefaces Page Page Page QUICK REFERENCE OF COMMANDS Page Page Page Page Page Page Page Page Page Page Page Page Page Page CCITT G3/G4 and TIFF (original command) Page Page Horizontal 1200-dpiImage Format Mode(Raster Graphic Mode 1027) Page Page HP-GL/2Command Sets Page Printer Job Language Commands Syntax EPSON FX-850Mode Page Page IBM Proprinter XL Mode Page Page Page Page Bar Code Control The printer can print bar codes in the HP LaserJet, EPSON FX-850,and IBM Proprinter XL emulation modes Print Bar Codes or Expanded Characters Code Page Page Bar Code, Expanded Character, Line Block Drawing & Box Drawing Offset in n = “xnnn” or “Xnnn” ■Bar Code & Expanded Character Offset in Y-axis n = “ynnn” or “Ynnn” ■Bar Code, Expanded Character, Line Block Drawing & Box Drawing Height ■Expanded Character Rotation n = “a0” or “A1” Upright (default) n = “a1” or “A1” Rotated 90 degrees Page Page Page INDEX SIMM —U— —W—