Troubleshooting
Other problems
For Macintosh with USB
Problem | Recommendation |
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The machine does not appear | Make sure the machine is powered on and that there are no error messages on |
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in Printer Setup Utility (Mac |
| the LCD. |
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OS X 10.4.11) or Print & Fax in | Make sure that the USB interface cable is connected directly to the Macintosh |
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System Preferences (Mac |
| and that it is connected to the USB port of the machine. |
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OS X 10.5.x and 10.6.x). |
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Make sure the printer driver is installed correctly. |
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Unable to print from the | Make sure that the supplied Macintosh printer driver is installed in the Hard Disk |
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application. |
| and that it is chosen with Printer Setup Utility (Mac OS X 10.4.11) or Print & | 6 |
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| Fax in System Preferences (Mac OS X 10.5.x and 10.6.x). | |
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Problem |
| Recommendation |
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The print speed slows down. |
| Add optional memory. (See Installing extra memory on page 86.) |
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The machine cannot print EPS |
| You need the following settings to print EPS data: |
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data that includes binary. |
| a For Windows® 7 and Windows Server® 2008 R2: Click the Start button and |
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| Devices and Printers. |
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| For Windows Vista®: Click Start button, Control Panel, |
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| Hardware and Sound, and then Printers. |
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| For Windows® XP and Windows Server® 2003/2008: Click Start button, |
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| and select Printers and Faxes. |
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| For Windows® 2000: Click Start button, and select Settings and then |
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| Printers. |
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| b For Windows® 7 and Windows Server® 2008 R2: |
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| For Windows® 2000, Windows® XP, Windows Vista® and |
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| Windows Server® 2003/2008: |
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| Brother |
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| Properties. |
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| c From the Device Settings tab, choose TBCP (Tagged binary |
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| communication protocol) in Output Protocol. |
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