Error mail

If there is a mail delivery error while sending an Internet Fax, the mail server will send an error message back to the machine and the error message will be printed. If there is an error while receiving a mail attachment, an error message will be printed (Example: ATTACHED FILE FORMAT NOT SUPPORTED.”).

Important information on Internet Fax

Internet Fax Communication on a LAN system is basically the same as communication via E-mail; however, it is different from Fax communication using standard phone lines. The following is important information for using Internet Fax:

■Factors such as the receiver’s location, structure of the LAN system, and how busy the network is, may cause the system to take a long time to send back an error mail. (normally 20 sec to 30 sec).

■In the case of transmission through the Internet, due to its low level of security, we recommend that you use standard phone lines to send confidential documents.

■If the receiver’s mail system is not compatible with the MIME format, you cannot transmit a document to the receiver. Depending on receiver’s server, there may be some cases in which the error mail will not be sent back.

■If the size of a document’s image data is huge, there is a possibility of unsuccessful transmission.

■You cannot change font and character size of Internet mail that you received.

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