Error Message

Cause

Action

Init Unable XX

The machine has a mechanical

Open the scanner cover and look on the left,

 

problem.

middle, and right hand side under the covers for

 

OR

any foreign objects inside the machine. If the

 

error message continues, disconnect the

 

A foreign object such as a clip or

 

machine from the power source for several

 

ripped paper is in the machine.

minutes then reconnect it.

 

 

 

Ink Low Black

The indicated ink cartridge is

Order a new ink cartridge. You can continue

Ink Low Yellow

running out of ink. If a sending

printing until the LCD shows Cannot Print.

machine has a colour fax to send,

(See Replacing the ink cartridges on page 100.)

Ink Low Cyan

your machine’s ‘handshake’ will

 

Ink Low Magenta

ask that the fax is sent as black &

 

 

white. If the sending machine has

 

 

the ability to convert it, the color fax

 

 

will be printed at your machine as a

 

 

black & white fax.

 

 

 

 

Low Temperature

The print head is too cold.

Allow the machine to warm up.

Media Error

The memory card is either

Put the card firmly into the slot again to make

 

corrupted, incorrectly formatted, or

sure it is in the correct position. If the error

 

there is a problem with the memory

remains, check the media drive (slot) of the

 

card.

machine by putting in another memory card that

 

 

you know is working.

 

 

 

Media is Full.

The memory card or USB flash

Your machine can only save to your memory

 

memory drive you are using already

card or USB flash memory drive if it contains less

 

contains 999 files.

than 999 files. Try deleting unused files to free

 

 

some space and try again.

 

 

 

No Caller ID

There is no incoming call history.

If you want to use the Caller ID feature call your

(U.K. and Ireland

You have not received any calls,

telephone company. (See Caller ID (U.K. and

only)

you have not activated the Caller ID

Ireland only) on page 38.)

 

feature on your machine, or you

 

 

have not subscribed to the Caller ID

 

 

service from your telephone

 

 

company.

 

 

 

 

No Cartridge

An ink cartridge is not installed

Take out the new ink cartridge and re-install it

 

correctly.

slowly until it clicks. (See Replacing the ink

 

 

cartridges on page 100.)

 

 

 

No File

The memory card or USB Flash

Put the correct memory card or USB Flash

 

memory drive in the media drive

memory drive into the slot again.

 

does not contain a .JPG file.

 

 

 

 

No Paper Fed

The machine is out of paper or

Do one of the following:

 

paper is not properly loaded in the

„ Refill the paper in the paper tray, and then

 

paper tray.

 

press Mono Start or Colour Start.

 

 

 

 

„ Remove the paper and load it again and then

 

 

press Mono Start or Colour Start (See

 

 

Loading paper and other print media

 

 

on page 8.)

 

 

 

No Response/Busy

The number you dialled does not

Verify the number and try again.

 

answer or is busy.

 

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