Brother MFC-297C 109

Note

•If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.

•If the print head has stopped in the right corner as shown in the illustration, you cannot move the print head. Hold down Stop/Exit until the print head moves to the middle. Then unplug the machine from the power source, and take out the paper.

Troubleshooting and Routine Maintenance

g Lift the scanner cover to release the lock (1). Gently push the scanner cover support down (2) and close the scanner cover (3) using both hands.

•If ink gets on your skin or clothing immediately wash it off with soap or detergent.

h Push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.

Note

Make sure you pull out the paper support until it clicks.

Contents

Page http://www.brother.com/registration APPROVAL INFORMATION Compilation and Publication Notice Page Table of Contents General Information Loading paper and documents General setup Security features Sending a Fax Receiving a Fax Telephone and External devices Dialling and storing numbers Printing Reports Making copies Printing photos from a memory card or USB Flash memory drive Printing photos from a camera Software features Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary Index General General Information Loading paper and documents General setup Security features 1 General Information Viewing Documentation Viewing Documentation (For Windows®) Note How to find Scanning instructions (For Macintosh®) Page Page Page 2 Loading paper and documents Page Loading envelopes and post cards About envelopes Removing small printouts from the machine Printable area Recommended print media Brother paper Handling and using print media Paper capacity of the paper tray Choosing the right print media Paper type and size for each operation Paper weight, thickness and capacity Using the ADF (MFC-290Cand MFC-297Conly) Recommended environment Document Sizes Supported How to load documents Using the scanner glass Scannable area 3 General setup Paper Type Paper Size Ring Volume Setting the Ring Volume from the menu Beeper Volume Speaker Volume LCD Contrast 4 Security features Page Fax Sending a Fax Receiving a Fax Telephone and External devices Dialling and storing numbers 5 Sending a Fax Faxing Letter size documents from the scanner glass Colour fax transmission Cancelling a fax in progress Cancelling a Broadcast in progress Sending faxes using multiple settings Changing fax resolution To change the fax resolution for the next fax To change the default fax resolution Dual access (Monochrome only) Real time transmission Sending in real time for all faxes Sending in real time for the next fax only Overseas Mode Checking and cancelling waiting jobs Sending a fax manually Out of Memory message 6 Receiving a Fax Fax only Fax/Tel Manual External TAD Ring Delay F/T Ring Time (Fax/Tel mode only) Fax Detect If Fax Detect is On: If Fax Detect is Off: Printing a reduced incoming fax Out of Paper Reception 7 Telephone and External devices Setting the Telephone Line Type PBX and TRANSFER BT Call Sign (U.K. only) Caller ID (U.K. and Ireland only) Setting the Caller ID to On Viewing the Caller ID List Printing the Caller ID List Connections Recording an outgoing message (OGM) on an external TAD Multi-lineconnections (PBX) Connecting an external or extension telephone Operation from extension telephones If you answer a call and no one is on the line: Using extension telephones (For U.K. only) Using a cordless external telephone Using remote codes Remote Activation Code Remote Deactivation Code Changing the remote codes 8 Dialling and storing numbers Storing a pause Storing Speed Dial numbers Changing Speed Dial numbers Setting up groups for broadcasting Combining Quick Dial numbers 9 Printing Reports How to print a report Copy Making copies 10 Making copies Page Changing copy speed and quality Enlarging or reducing the image copied Making N in 1 copies or a poster (Page Layout) Important Page Sorting copies using the ADF (Monochrome only) (MFC-290Cand MFC-297Conly) Paper options Direct Photo Printing Printing photos from a memory card or USB Flash memory drive Printing photos from a camera 11 Printing photos from a memory card or USB Flash memory drive Printing from a memory card or USB Flash memory drive without a PC Scanning to a memory card or USB Flash memory drive without a PC Using PhotoCapture Center™ from your computer Using a memory card or USB Flash memory drive Page Page Print Index (Thumbnails) Printing Photos Page Print speed and quality Paper Options Print Size Adjusting Brightness and Contrast Cropping Date Print Borderless printing Changing the image quality Changing the monochrome file format Changing the colour file format 12 Printing photos from a camera Printing Images Page Page Page Software Software features 13 Software features Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications A Safety and Legal Page Page Page Page Important safety instructions IMPORTANT - For your safety Wiring information (U.K. only) Warning - This machine must be earthed Radio interference EU Directive 2002/96/EC and EN50419 International ENERGY STAR® Compliance Statement Page Page B TroubleshootingMaintenance and Routine If you are having difficulty with your machine Printing Printing (continued) Printing Received Faxes Telephone Line or Connections Receiving Faxes Sending Faxes Handling Incoming Calls Menu Setting Difficulties Copying Difficulties Scanning Difficulties Software Difficulties PhotoCapture Center™ Difficulties Dial Tone detection Telephone line interference Page Page Page Page Transferring your faxes or Fax Journal report Transferring faxes to another fax machine Transferring the Fax Journal report to another fax machine Document jam (MFC-290Cand MFC-297Conly) Document is jammed in the top of the ADF unit Printer jam or paper jam Page Page Replacing the ink cartridges Page Cleaning the outside of the machine Cleaning the scanner glass Cleaning the machine printer platen Cleaning the paper pick-uproller Cleaning the print head Checking the print quality Checking the print alignment Checking the ink volume Checking the serial number Page Page C Menu and Features Page Page Page Page Page Page Page Page Page D Specifications Page Page Page Page Page Page Page Page Page Page Page Page E Glossary Page Page Page F Index Page Page Page Visit us on the World Wide Web http://www.brother.com