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| Troubleshooting | ||
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Error Message | Cause | Action |
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Cover is Open | The front cover is not completely | Close the front cover of the machine. |
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| closed. |
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Cover is Open | The ADF cover is not completely | Close the ADF cover of the machine. |
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| closed. |
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| The ADF is open while loading a | Close the ADF cover of the machine, then |
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| document. | press Stop/Exit. |
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Cover is Open | The fuser cover is not completely | Close the fuser cover of the machine. |
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| closed or paper was jammed in | Make sure paper is not jammed inside |
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| the back of the machine when |
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| the back of the machine, and then close |
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| you turned on the power. |
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| the fuser cover and press Start. |
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Disconnected | The other person or other | Try to send or receive again. |
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| person’s fax machine stopped the |
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| call. |
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Document Jam | The document was not inserted |
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| or fed properly, or the document |
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| scanned from the ADF was too |
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| long. |
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DR Mode in Use | The machine is set to Distinctive | Set Distinctive Ring to Off. (See Turning off |
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| Ring mode. You cannot change |
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| the Receive Mode from Manual to |
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| another mode. |
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Drum Error | The corona wire on the drum unit | Clean the corona wire on the drum unit. |
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| needs to be cleaned. | (See Cleaning the corona wire on page 58.) |
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Drum Stop | It is time to replace the drum unit. | Replace the drum unit. (See Replacing the |
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Duplex Disabled | The duplex tray is removed or is | Carefully put the duplex tray into the |
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| not properly installed. | machine until it clicks into place. |
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| The back of the machine is not | Close the back cover of the machine. |
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| closed completely. |
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EL Error | The machine has a mechanical | Open the front cover and close it again. |
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| problem. |
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Fuser Error | The temperature of the fuser unit | (For |
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| does not rise to a specified | Received fax messages still in memory will |
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| temperature within the specified | be lost when the machine is turned off. See |
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| time. |
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| The fuser unit is too hot. | report on page 69 before disconnecting the |
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| machine so you will not lose any important |
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| messages. Then, turn the power switch off, |
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| wait a few seconds, and then turn it on |
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| again. Leave the machine for 15 minutes |
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| with the power on. |
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| (For |
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| Turn the power switch off, wait a few |
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| seconds, and then turn it on again. Leave |
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| the machine for 15 minutes with the power |
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| on. |
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| 65 |
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