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| Troubleshooting |
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Error Message | Cause | Action |
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Not Available | The requested function is not | Contact your administrator to check your |
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| permitted to all IDs by Secure | Secure Function Lock Settings. |
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| Function Lock 2.0. |
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Out of Memory | The machine’s memory is full. | Fax sending or copy operation in |
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| progress |
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| Do one of the following: |
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| Press Start to send or copy the scanned |
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| pages. |
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| Press Stop/Exit and wait until the other |
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| operations in progress finish, and then |
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| try again. |
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| Clear the faxes from the memory. |
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| Print the faxes that are stored in the |
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| memory to restore the memory to 100%. |
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| Then turn off Fax Storage to avoid |
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| storing more faxes in the memory. (See |
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| Printing a fax from the memory in |
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| Chapter 4 of the Advanced User's Guide |
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| and Fax Storage in Chapter 4 of the |
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| Advanced User's Guide.) |
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| Print operation in process |
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| Do one of the following: |
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| Reduce the print resolution. (See Basic |
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| tab in the Software User’s Guide.) |
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| Clear the faxes from the memory. (See |
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| the above explanation.) |
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Print Unable XX | The machine has a mechanical | Do one of the following: |
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| problem. | (For |
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| report on page 69 before disconnecting |
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| the machine so you will not lose any |
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| important messages. Then, disconnect |
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| the machine from the power for several |
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| minutes and then reconnect it. |
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| (For |
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| Disconnect the machine from the power |
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| for several minutes, then reconnect it. |
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| If the problem continues, call Brother |
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| Customer Service. |
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Replace Drum | It is time to replace the drum unit. | Replace the drum unit. |
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| The drum unit counter was not | Reset the drum unit counter. |
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| reset when a new drum was |
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| installed. |
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| 67 |
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