Difficulties | Suggestions | |
The machine prints the first couple | Check the settings in your application to make sure that it is set up to work with | |
of pages correctly, then some | your machine. | |
pages have text missing. |
| |
Your computer is not recognizing the machine’s input buffer’s full signal. Make | ||
| ||
| sure that you connected the interface cable correctly. | |
| See Quick Setup Guide. | |
|
| |
The machine does not print on both | Check the paper size setting in the printer driver. You need to choose Letter, Legal | |
sides of the paper even though the | or Folio [16 to 28 lb (60 to 105 g/m2)]. | |
printer driver setting is Duplex. |
| |
The machine does not change to | When the machine is in Deep Sleep mode, the machine does not wake up even if | |
Direct Print mode when a USB | you connect a USB flash memory drive to the USB direct interface. Press | |
flash memory drive is connected to | Stop/Exit to wake up the machine. | |
the USB direct interface. |
| |
|
| |
Cannot perform ‘Page Layout’ | Check that the paper size setting in the application and in the printer driver are the | |
printing. | same. | |
|
| |
Print speed is too slow. | Try changing the printer driver setting. The highest resolution needs longer data | |
| processing, sending and printing time. | |
|
| |
| Check that the back cover is firmly closed and the duplex tray is firmly installed. | |
|
| |
| Add optional memory. | |
| See Advanced User's Guide: Installing extra memory. | |
|
| |
The machine does not print from | Try to reduce the print resolution. | |
Adobe® Illustrator®. | See Software User's Guide: Printing (for Windows®). | |
| ||
| See Software User's Guide: Printing and Faxing (for Macintosh). | |
|
| |
Poor print quality | ||
|
|
Difficulties | Suggestions | |
The machine does not feed paper. | If the LCD shows the Paper Jam message and you still have a problem, see Error | |
| ||
|
| |
| If there is no paper, load a new stack of paper into the paper tray. | |
|
| |
| If there is paper in the paper tray, make sure it is straight. If the paper is curled, | |
| you should straighten it. Sometimes it is helpful to remove the paper, turn the stack | |
| over and put it back into the paper tray. | |
|
| |
| Reduce the amount of paper in the paper tray, and then try again. | |
|
| |
| Make sure that manual feed mode is not chosen in the printer driver. | |
|
| |
| Clean the paper | |
| See Advanced User's Guide: Cleaning the paper | |
|
| |
The machine does not feed paper | Make sure that MP Tray is chosen in the printer driver. | |
from the MP tray. |
| |
Fan the paper well and put it back in the tray firmly. | ||
| ||
|
|
106