Troubleshooting

Problem

Estimated Cause

Solution

Page

 

 

 

 

When trying to upgrade from

 

To upgrade the USB card writer

 

 

module, the computer with the

 

an older version, the message

 

 

The computer with the

card writer module connected

 

“Cannot connect to the In-

USB card writer module

to its USB port must connect to

 

ternet.” or “The server could

 

connected to its USB

the Internet. If firewall soft-

 

not be connected to. Wait a

19

port could not establish

ware is being used, it must be

while, and then try connect-

 

a connection to the

temporarily disabled during the

 

ing again.” appeared and

 

Internet.

upgrade. If a connection to the

 

the USB card writer module

 

 

Internet cannot be established,

 

could not be upgraded.

 

 

 

contact your authorized dealer.

 

 

 

 

 

 

 

 

 

 

Connect the USB card writer

 

 

 

module to a USB port on the

 

The USB card writer module

Not enough power is be-

computer or to a self-pow-

13

does not operate correctly.

ing supplied.

ered USB hub that can supply

 

 

 

enough power to the card

 

 

 

writer module.

 

 

 

 

 

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Brother Personal Embroidery Design Software System, PE-DESIGN 7 manual Troubleshooting