BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
88 General information
The equipment is returned to BT or its agent as instructed.
This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.
This guarantee does not affect your statutory rights.
Within the 12 month guarantee period:
If you experience difficulty using the product, prior to returning your product, please read the Help section beginning on page 78 or contact the BT Diverse Helpdesk for assistance on 0870 240 3962 or email bt.helpdesk@vtecheurope.com. The helpline is open from
In the unlikely event of a defect occurring, please follow the Helplines’ instructions for replacement or repair.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We suggest that you call our recommended repair agents on 08702 405029.
Additional/Replacement Items
For a full range of replacement items, including additional handsets for either the BT Diverse 6000 range or BT Freestyle 2000, 4000 or 7000 ranges, please call 0870 240 3962.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
