BT Digital Cordless Telephone manual Technical information

Elements – New Style – Edition 4 – 31.08.06 – 7644

	General information	69
Outside of the 12 month guarantee period:	Technical information
If your product needs repair after the guarantee	How many telephones can I have?
period has ended, the repair must meet the approval
requirements for connection to the telephone	All items of telephone equipment have a Ringer
network.
	Equivalence Number (REN), which is used to calculate
We recommend that you contact BT’s approved repair	the number of items which may be connected to any
agent Helpdesk Solutions on 0870 240 5029 or a	one telephone line. Your BT Elements has a REN of 1.
local qualified repairer.	A total REN of 4 is allowed. If the total REN of 4 is
	exceeded, the telephones may not ring. With
Returning your phone	different telephone types there is no guarantee of
If the Helpline is unable to remedy your problem they	ringing, even when the REN is less than 4.
	Any additional handsets and chargers that you
will ask you to return the product. Where possible,
pack the product in its original packaging. Please	register have a REN of 0.
remember to include all parts, including the line	Only use approved base mains power supply, item
cords, power supply units and the original batteries.
	code: 028771.
(Please note that we cannot take responsibility for
	Only use approved charger mains power supply, item
goods damaged in transit.) Please obtain and keep
proof of posting from the Post Office.	code: 030989.

Only use approved batteries.

These products are available from the BT Elements

Helpline on 0870 605 8047.

R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com