Help
Your Diverse 2010 has been designed to be easy to use. If you should experience a problem, please check the following points before calling the Diverse Helpdesk.
Emergency calls
The emergency services can be contacted in the UK by dialling 999, or 112 in any country that is a member of the European Community.
If your Diverse 2010 is connected to a switchboard, you may have to dial an access number before 999 to contact the emergency services. Some switchboards cannot dial out during a power failure.
Under ideal conditions, the handset batteries should give about 7 hours talktime or 60 hours standby on a single charge (both standby and talk time is reduced for the Diverse 2000 Executive Handset to approximately 50 hours standby and 6 hours talktime). However, new NiCad batteries do not reach their full capacity until they have been in normal use for several days.
Please note that the lifespan of NiCad rechargeable batteries depends on how heavily they are used. However, over time, their capacity to recharge will begin to diminish and they will eventually need replacing.
Fully charged batteries do not indicate full power when put into a handset
When you replace handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.
Battery performance
After charging your Diverse 2010 for the first time, subsequent charging time for the handset batteries is approximately
Replacing handset batteries
After a time, you may find that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing.
Use only AA size, approved rechargeable batteries in the handset. Any other types may cause irreparable damage. Never use conventional alkaline batteries. For a list of approved batteries, see page 5. Batteries are available from the Diverse Helpline on 0345 908070 or your local BT shop.
Do not immerse batteries in water or throw them into fire, or dispose of them with ordinary domestic refuse. To charge the batteries place the handset on its base station.
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