Recommended batteries should have a power rating of 600m Ah 1.2V. Batteries are available from the Diverse Helpline 0345 908070 and your local BT shop.
BT accepts no responsibility for damage caused to your Diverse 2010 handset by the use of
No display appears
Is the handset switched on? The battery may be flat or dead. Recharge or replace the battery.
No dial tone
Is the telephone line cord plugged into the phone socket and the base station?
If other handsets are registered on the base, the outside line may already be in use. Wait until the call is finished and try again.
The 
symbol is flashing or you cannot link up with the base station
Is the handset registered with the base station? To register the handset, see page 26. Is the power cable connected at the base and the power switched on at the wall socket?
If you press the PHONE button whilst 
is flashing, you will hear four short
beeps from the handset.
Please note:
If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ÔfindÕ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, and then ON again, it will find the base station within a few seconds.
The base station or handset does
not ring
The ringer volume may be set too low, or switched off at the base station. To adjust the ringer volume at the handset or base station, see pages 17 or 18 respectively.
Is the telephone line cord connected correctly? See page 6.
Can’t get through, even though a
dialling tone can be heard
You may be set to the wrong signalling method. To change between TONE and PULSE dialling, see ‘Additional features’, page 15.
When connected to a switchboard
You can’t get a connection or you get
the wrong connection after speed
dialling
Have you entered a pause after the access code? See page 24.
Check you have selected the correct dialling mode. See page 15.
Handset beeps
Are the handset batteries low? You will hear a beep every 30 seconds.
If 
is flashing?
You will hear four short beeps when you press the PHONE button. Check you are still in range of your base station.
Buzzing noise on my
Radio/TV/Answering Machine/PC
Diverse is too close and is causing interference. Move it further away.
If you are still experiencing difficulty, please call the Diverse Helpline on
0345 908070.
33
