Maintenance
General cleaning
Simply clean the handset and base station with a damp (not wet) cloth or antistatic wipe. Never use a dry cloth as this may cause a static shock. Never spray cleaning fluid directly onto the telephone.
Service
Within the warranty period
If you experience a problem with your Diverse 2010 base station or handset you should contact the Diverse Helpline on 0345 908070. Calls are charged at local rates. If the problem is not remedied, you will be advised to contact your original point of purchase.
Some suppliers offer extended warranty schemes for cover outside the initial
Outside the warranty period
If your Diverse 2010 needs repair after the warranty period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the Diverse Helpline on 0345 908070 and ask for details of our recommended repair agents.
If you have to return your Diverse 2010
Pack the base station and handset securely, preferably in the original packing. All parts must be returned, including line cords, power supply unit and original batteries. We cannot take responsibility for goods damaged in transit.
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