Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950
Telephone problems | Possible cause | Solution |
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• Additional handset does not ring | Handset not registered. | Register the handset, see page 35. |
and no light on handset. |
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•Additional handset does not ring when transferring a call.
Handset has not been assigned an identity number.
Please see page 36 to assign a handset number.
•You have dialling tone but the telephone will not dial out.
You may be trying to use tone dialling on a pulse dialling exchange.
You are connected to a PBX and are not dialling the access code.
See page 40 to change to pulse dialling.
Use the PBX access code.
See page 40 for more information on switchboard use.
•Base unit does not ring but lights show on base unit.
Telephone is not connected to the telephone line.
The base ringer is set to off.
Line fault or faulty socket.
Plug the telephone into the telephone socket.
Set the base ringer setting to a higher volume, see page 15.
Try the telephone on another socket or another line. If the telephone works, contact BT on 151, or your telephone network operator for repairs to the line or socket.
• Callers are faint. | You are moving out of range. | Move closer to the base unit. |
• Interference. |
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• Buzzing. |
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• Tinniness. | The base unit or the handset are |
| too close to electrical equipment or |
| metal obstructions. |
Relocate the base unit or move around with the handset until reception improves.
• No Directory number | You may have pressed the TALK |
stored. | button first before storing the number. |
Don’t press the TALK button when storing numbers, see page 13.
•Call appears to have been cut off after pressing the SCREEN/MENU button.
You may have pressed a number key on the handset after pressing the SCREEN/MENU button. The current handset will try to transfer the call to another handset.
Wait 30 seconds; the call will return to the current handset.
Or press the TALK button and the call will return immediately.
•Light on the handset is flashing.
The handset needs recharging or there is an incoming call.
Replace the handset on the base unit, ensuring that the base unit is plugged in and that the CHARGING light is on.
•No CHARGING light on the base unit.
Dirty contacts on base unit or handset.
Clean the contacts with a dry cloth. Heavy soiling can be removed with a pencil eraser.
If you are still experiencing difficulties please call the Helpline on 08706 058 047.
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