Bush XDNX1V1KC manual Troubleshooting, If you see this on the screen Try this, If this happens

Troubleshooting

onyX has been designed and built to be trouble-free but if you experience a problem, try this:

•Check that all connections are firm and secure..

•Make sure the vehicle power socket is clean and free of corrosion..

•Make sure you have connected the onyX as described in this User Guide.. Verify that the PowerConnect Power Adapter is plugged into the vehicle’s cigarette lighter or power adapter socket, and that the LED on the PowerConnect Power Adapter is lit (on).. If not, your vehicle may need to be running to provide power to the socket..

If you see this on the screen: Try this:

If you see this on the screen:	Try this:
Check Antenna Connection	• Make sure that the antenna cable is firmly and
	securely plugged into the PowerConnect Vehicle
	Dock.. Make sure the cable is not bent or broken..
	• Turn onyX Off, then On, to reset this message..
	• If the message persists, most likely the
	Magnetic Mount Antenna cable has been
	damaged.. Replace the antenna..
Channel Off Air	• The channel you’ve selected is not currently
	broadcasting.. Tune to another channel..
Loading	• Your onyX is acquiring audio or program
	information This message usually goes away in

Acquiring Signal

• Make sure that the vehicle is outdoors with a

clear view of the sky..

• Make sure the Magnetic Mount Antenna is

mounted outside of the vehicle..

• Move the antenna away from any obstructed

area.. For example, if you are parked in an

underground garage, you should receive a signal

after leaving the garage..

• If you are using onyX at home, move the

antenna to a south-facing window.. Don’t know

which way is south? No problem.. Start at any

	a few seconds..
Updating	• Your onyX is updating with the latest encryption
	code.. Wait until the update is done..
	• You may be trying to tune to a channel that is
	blocked or unavailable.. Tune to another channel..
—	• No program information, such as artist name,
	song title, or channel exists..
If this happens:	Try this:

window then work from window to window in a

simple pattern to find the best location..

You do not receive all the channels to which you subscribed

•Ensure that you have activated your service by following the steps in “Activation” on page 50..

•Go to www..xmradio..ca/refresh and follow the directions refresh your radio..

•Call 1-877-438-9677 for further assistance..

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