Correspondence
CORRESPONDENCE
Documentation Comments
If you have comments or suggestions about this manual, send them to DIGITAL Network Products:
Attn.: | Documentation Project Manager |
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doc_quality@lkg.mts.dec.com | |
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World Wide Web
To locate
North America: | http://www.networks.digital.com |
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Europe: | http://www.networks.europe.digital.com |
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Asia Pacific: | http://www.networks.digital.com.au |
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GETTING HELP
Contact your DIGITAL representative for technical support. Before calling, have the following information ready:
•A description of the failure
•A description of any action(s) already taken to resolve the problem (e.g., changing mode switches, rebooting the unit, etc.)
•A description of your network environment (layout, cable type, etc.)
•Network load and frame size at the time of trouble (if known)
•The device history (i.e., have you returned the device before, is this a recurring problem, etc.)
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