MAINTENANCE AND TROUBLESHOOTING

 

 

User call errors

 

 

 

 

 

Here is a list of User Call Errors. If you see a User Call Error in

 

 

the Print display, look it up in the table below.

 

 

Scanner mode

 

 

Error Number Meaning

Solution

 

 

 

LP

The lamp installed in the scanner

Replace the new lamp. (P.42 “Replacing the lamp”)

 

has burned out.

 

L5 The lamp unit is not correctly in-

stalled in the scanner.

Check the lamp installation and make sure it locks in place. If the error occurs again, replace the halogen lamp. (P.42 “Replacing the lamp”)

DMP mode

Error Number

Meaning

Solution

P0

After removing a piece of jammed

Remove the jammed sheet from the printer. For details,

 

paper, a sheet of paper is still

refer to the printer manual.

 

jammed in the printer.

 

 

 

 

P1, P2

A sheet of paper has jammed inside

Remove the jammed sheet from the printer. For details,

 

the printer.

refer to the printer manual.

 

 

 

LP

The lamp installed in the scanner

Replace the new lamp. (P.42 “Replacing the lamp”)

 

has burned out.

 

L1

Paper is not set in the printer.

Supply paper to the paper cassette of the printer. For details, refer to the printer manual.

L2

Toner in the toner cartridge is low,

Remove the toner cartridge and install it again. If the

 

or the toner cartridge is not installed

message appears again, replace the toner cartridge. For

 

correctly.

details, refer to the printer manual.

 

 

 

L4

The printer cover is open.

Close the printer cover and make sure it locks in place.

 

 

For details, refer to the printer manual.

L5 The lamp unit is not correctly in-

stalled in the scanner.

Check the lamp installation and make sure it locks in place. If the error occurs again, replace the halogen lamp. (P.42 “Replacing the lamp”)

L8 Wrong paper size in printer multi- purpose tray.

Re-load the tray with the correct paper size, or change the paper size of the paper tray. (P.38“Printing DMP mode”)

L9

The printer is not turned on, or a test

 

print is being done.

Turn on the power. Wait until the test print finishes and then do the operation. For details, refer to the printer manual.

If “L1” is displayed while Fileprint 270 is printing, after the paper stops feeding press the Clear/Stop key to clear the error display and then press the Start key to start printing again.

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Cannon 300II manual User call errors, Scanner mode, DMP mode