Canon 320 Troubleshooting, Error Message Is Displayed on the LCD, U041, U043, U051, head, U052, U140, U150, Cause, Cause, Action, Action, run out, lit red, incorrect

Troubleshooting

This section describes troubleshooting tips for problems you may encounter when using the printer.

Note

This section mainly describes the methods of printer operation for troubleshooting. To handle problems using your computer, refer to “Troubleshooting” in the User’s Guide on- screen manual. For details on how to view the on-screen manuals, “Reading the On- screen Manuals” on page 47.

z“Error Message Is Displayed on the LCD” on page 35z“LCD Cannot Be Seen At All” on page 38z“An Unintended Language Is Displayed on the LCD” on page 38z“Cannot Install the Printer Driver” on page 39z“Cannot Connect to Computer Properly” on page 40z“Print Results Not Satisfactory” on page 40z“Printer Does Not Start” on page 43z“Paper Does Not Feed Properly” on page 43z“Paper Jam” on page 43z“The Power Lamp (blue) and Alarm Lamp (orange) Flash Alternately” on page 44z“Error Message Appears on a PictBridge Compliant Device” on page 44z“Cannot Remove a Memory Card” on page 46z“Cannot Print Properly through Wireless Communication” on page 46

Error Message Is Displayed on the LCD

Cause	Action
The following ink may	If the lamp on the ink tank is flashing, ink may have
have run out.	run out.
Replacing the ink tank is	Replacing the ink tank is recommended.
recommended.	If printing is in progress and you want to continue
U041	printing, press the OK button with the ink tank
	installed. Then printing can continue. Replacing the
	ink tank is recommended after the printing. The
	printer may be damaged if printing is continued under
	the ink out condition.
	See “Replacing an Ink Tank” on page 30.

Cause	Action
The print head lock lever z The lock lever of the Print Head is not set properly
is not properly applied.	(there are two tabs of the lock lever). Push both tabs
Open the cover and press	(left and right) until each clicks into place.
the lock buttons on both
ends of the lever.

	z The ink tank is not set properly. Push the ink tank until
	it clicks into place.
The following ink tank	The ink tank is not set properly. Push the ink tank
cannot be recognized.	until it clicks into place and ensure that the ink lamp is
U043	lit red.
Print head is not installed.	Remove the Print Head and then reinstall it. If the
Install the print head.	error is not resolved, the Print Head may be
U051	damaged. Contact your Canon Service
The type of print head is	representative.
incorrect.
Install the correct print
head.
U052
The following ink tank	z The ink tank is not compatible with this printer. (The
cannot be recognized.	lamp on the ink tank is off.)
U140	Install an appropriate ink tank.
U150	See “Replacing an Ink Tank” on page 30.
	z An Ink tank error has occurred. (The lamp on the ink
	tank is off.) Replace the ink tank.
	See “Replacing an Ink Tank” on page 30.

Troubleshooting 35